Web Content Specialist

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact
BCTI/CSI is actively seeking a Web Content Specialist to support our global BCTI/CSI Research team. The successful candidate should be detailed orientated, self-directed, highly self-motivated, have an analytical/problem solving mindset, have a willingness to learn and upskill and be able to balance team approach with personal initiative. A keen interest in internet security, Cloud applications, CASB and application/url categorization/reputation are recommended. A limited amount of travel and weekend work may be required from time to time within this role.

What the role offers

• Classify uncategorized websites and identify miscategorized websites in a variety of languages.
• Analyze URLs and IP addresses for security risks and make informed decisions based on contextual web information.
• Research on rank/popularity of any application.
• Proactively review data to train Active-Learning technologies.
• Collaborating with Technical Support and File Threat Researchers on complex investigations.
• Respond to customer queries via email in relation to url/domain categorization and functional coverage.
• Work independently to meet tight deadlines, as well as fully integrate in a fast-paced, global, cross-functional and multilingual team.
• Demonstrate technical know-how, effective communication and getting things done.

What you need to succeed

• A degree or equivalent in IT field, or previous experience in IT, content moderation or data analysis
• 2+ years of experience in cyber security domain.
• Knowledge of HTML and SQL are preferred
• In depth knowledge about the latest cybersecurity trends/landscape.
• Hands-on experience on web/url categorization and reputation.
• Proficient in Windows OS and MS Office suite
• English fluency and excellent writing skills are required
• Exceptional internet research skills and an investigative mindset
• Must be able to understand subtle nuances in online content, experience with website design is ideal.
• The individual must be proactive, highly self-motivated, organized, responsible, and innovative in their job.
• Desired qualifications include Comptia Network+, Security+ or equivalent.