Web Coordinator - Baldwin County Commission

Position Description

Successful applicants must pass a criminal background check and will be subject to a pre-employment physical.

Essential Job Functions

A. Website Coordination

• Plan, schedule, and execute website updates and new features in coordination with stakeholders and design teams.
• Conduct regular site audits to ensure accuracy, link functionality, and visual consistency.
• Track and report website performance metrics using tools such as Google Analytics, Search Console, and Hotjar.
• Ensure content and design meet web accessibility (WCAG) and data compliance standards.

• Work closely with marketing, communications, IT, and content teams to align web presence with strategic goals.
• Support marketing campaigns through landing page design, web banners, and other digital assets.
• Provide internal support and training for teams updating web content.

• Design branded graphics for the website, social media, email campaigns, and digital ads.
• Create and edit visual content including infographics, promotional banners, icons, and image assets.
• Assist with or lead the production of multimedia assets such as videos, animations, or interactive elements for use across digital platforms.
• Maintain brand consistency across all media, adhering to style guides and tone.

• Design responsive, accessible websites using HTML, CSS, JavaScript, and .net frameworks.
• Maintain and update website content and functionality using content management systems.
• Optimize website performance (load time, mobile responsiveness, SEO, etc.) and ensure cross-browser compatibility.
• Collaborate with back-end developers to integrate APIs and dynamic content where needed.

Education and Experience

• Bachelor’s degree in communications, information technology, graphic design, or a related field; or an equivalent combination of education, training, and experience.
• Experience maintaining websites using a content management system (CMS) such as WordPress or Sitefinity.
• Working knowledge of HTML, CSS, and web accessibility standards (WCAG/ADA/Section 508).
• Basic understanding of search engine optimization (SEO) practices.
• Skill in content creation, editing, and publishing for web platforms.
• Proficiency with web graphics tools (e.g., Adobe Photoshop, Illustrator, or Canva).
• Ability to troubleshoot website functionality, formatting, and performance issues.
• Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
• Ability to collaborate effectively with diverse departments and stakeholders.
• Skill in communicating technical concepts in clear, non-technical language.
• Strong attention to detail and accuracy in content creation and editing.
• Commitment to maintaining security, confidentiality, and compliance standards in all web publishing activities.

Knowledge, Skills, and Abilities

• Comprehensive understanding of website design and maintenance principles, including layout, navigation, and user experience.
• Proficiency with web content management systems (CMS) such as WordPress, Sitefinity, or similar platforms.
• Knowledge of accessibility standards (WCAG 2.1, ADA Title II compliance) and Section 508 requirements.
• Understanding of HTML, CSS, and basic JavaScript for creating and updating web content.
• Familiarity with search engine optimization (SEO) strategies and analytics tools to improve visibility and measure effectiveness.
• Awareness of cybersecurity best practices for safeguarding websites from unauthorized access or data breaches.
• Understanding of branding, visual communication, and graphic design principles.
• Knowledge of public records retention requirements for digital content in a government environment.
• Ability to create, edit, and publish web content that is accurate, accessible, and engaging.
• Skill in using design tools such as Adobe Photoshop, Illustrator, or Canva to prepare web graphics and imagery.
• Strong proofreading, grammar, and editing skills to ensure professional and consistent content.
• Proficiency in managing multiple projects, setting priorities, and meeting deadlines.
• Competence in troubleshooting website errors and performance issues.
• Effective collaboration and communication skills for working with IT staff, communications personnel, and other departments.
• Maintain and update website content in accordance with legal, accessibility, and organizational requirements.
• Translate technical and complex information into clear, easy-to-understand language for the public.
• Quickly learn and adapt to new web technologies, CMS platforms, and software tools.
• Identify and resolve outdated content, broken links, and formatting inconsistencies.
• Uphold confidentiality and security standards in all web publishing activities.
• Apply creative thinking to improve website usability, navigation, and overall presentation.

Baldwin County Commission and Baldwin County Sheriff’s Office does not discriminate on the basis of race, color, national origin, sex, religion, age, marital status, disability, citizenship or veteran status in employment. It is the intent of the Baldwin County Commission and Baldwin County Sheriff’s Office to guarantee equal opportunity to allow disabled employees a bias-free work environment. Baldwin County Commission and Baldwin County Sheriff’s Office, upon request, will provide reasonable accommodation in compliance with the ADA. Recruitment and selection processes will grant equal opportunity for employment to qualified applicants and will not discriminate on the basis of disability. Reasonable accommodation will be provided upon request during the application, testing, and interview process.