DAILY DUTIES / RESPONSIBILITIES:
Under general supervision, the Project Coordinator assists the oversight Project Manager with weekly meeting coordination as well as job duties listed below.
Job Duties:
- Coordinate all aspects of project coordination.
- Collaborate with internal team members to collect project artifacts including estimations, project plans, communication all relevant project milestones and obstacles.
- Ensure all project artifacts are collected and documented in MS Teams and/or Sharepoint.
- Provides management reports to project manager on the various states that each project might be in the pipeline.
- Works closely with Release team to ensure Release process, policies and procedures communication are followed and projects planned accordingly to be on the release calendar.
- Assist the Project Manager in documenting meeting minutes and distributing them to appropriate team members.
- Update the Release Dashboard with pertinent project information in coordination with the oversight Project Manager on a regular basis.
- Assist the Release Manager with Post-implementation data analysis.
- Build a strong working relationship with Clemson’s Medicaid IT Services (MITS) team and with DHHS’ projects staff.
- Assist the Incident Manager with coordinating internal meetings for all Major Incidents. Follow-up on all open incident metrics and work with the necessary team members to resolve and document the root cause and permanent fixes.
- Assist the Incident Manager in creating Change Requests for incidents that have a permanent fix.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
STRONG ORGANIZATIONAL SKILLS.
STRONG ANALYTICAL, CONCEPTUAL, AND PROBLEM-SOLVING SKILLS. ADVANCED MICROSOFT WORD, AND EXCEL, AND INTERMEDIATE KNOWLEDGE OF MICROSOFT PROJECT, VISIO, AND ACCESS. SHAREPOINT. KNOWLEDGE OF SOFTWARE DEVELOPMENT LIFE CYCLE. INTERMEDIATE KNOWLEDGE OF A TICKETING SYSTEM. KNOWLEDGE OF PROJECT MANAGEMENT.
SOFT SKILLS REQUIRED: EFFECTIVE COMMUNICATION SKILLS (WRITTEN AND ORAL), ADAPTABILITY, FLEXIBILITY, SELF-MOTIVATION, TIME MANAGEMENT, ABILITY TO WORK EFFECTIVELY IN A STRESSFUL ENVIRONMENT
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
EXPERIENCE WITH IT PROJECTS.
EXPERIENCE WITH HEALTHCARE ELIGIBILITY
PRIOR EXPERIENCE WITH RELEASE COORDINATION
EXPERIENCE WITH BUSINESS INTELLIGENCE SOFTWARE
EXPERIENCE WITH SQL
COLLEGE DEGREE, PREFERRED.
REQUIRED EDUCATION AND EXPERIENCE:
BACHELOR’S DEGREE WITH 1-3 YEARS OF SYSTEMS OR BUSINESS ANALYST EXPERIENCE