Web Project Manager

Location: Hopkins, MN

Employment Type: Full-time

Reports to: VP, Digital Strategy (Web Team Lead)

About NorthWing Digital

NorthWing Digital is a full-service digital marketing agency helping businesses grow through performance-driven websites, paid media, and SEO. We operate on the EOS (Entrepreneurial Operating System) framework to stay aligned, accountable, and focused on results.

Our culture values clarity, ownership, and continuous improvement — all while keeping collaboration and client success at the core of what we do.

Company Overview

At NorthWing Digital, our mission is simple: We Help Others Succeed. To accomplish this, we live by the following core values:

• Be Curious
• G.S.D. (Get “Stuff” Done)
• Better Together
• Trust Through Transparency

Position Overview

The Web Project Manager leads website projects from kickoff through launch — ensuring every deliverable meets NorthWing’s high standards for quality, performance, and client satisfaction.

This role bridges clients, designers, developers, and content teams, balancing project management excellence with hands-on quality control.

The ideal candidate is a proactive communicator, an organized planner, and a meticulous reviewer who understands both the strategic and technical sides of website delivery.

Key Responsibilities

Project Management

• Lead website projects from initial discovery through launch and post-launch optimization.
• Create detailed project scopes, timelines, budgets, and deliverables using NorthWing’s established web process.
• Coordinate and prioritize work across design, development, SEO, and content teams.
• Track progress and maintain visibility using project management tools (e.g., Monday.com)
• Report project status, risks, and adjustments to clients and leadership proactively.

Client Management

• Act as the primary point of contact for assigned web clients.
• Translate client goals and feedback into actionable project steps.
• Deliver regular updates, milestones, and launch communications clearly and confidently.
• Maintain strong relationships built on transparency, trust, and results.

Internal Quality Assurance

• Conduct internal QA reviews before client delivery to ensure websites meet NorthWing’s standards for accuracy, design alignment, and functionality.
• Test for broken links or other functionality, responsive design issues, accessibility, browser compatibility, and mobile optimization.
• Verify form functionality, tracking scripts, redirects, and page load performance.
• Review content and SEO elements as needed (titles, metadata, alt tags, heading structure) for consistency and optimization.
• Collaborate with developers and designers to resolve issues quickly and efficiently.
• Maintain QA checklists and help refine internal QA processes for continuous improvement.

Process & Performance

• Identify opportunities to improve workflows and increase team efficiency.
• Collaborate with leadership to refine project templates, QA standards, and reporting systems.
• Contribute to EOS scorecard metrics related to on-time delivery, client satisfaction, and profitability.

QualificationsRequired

• 3+ years of experience managing website projects (agency experience strongly preferred).
• Strong understanding of WordPress, hosting environments, and front-end fundamentals.
• Proven ability to coordinate cross-functional teams and manage multiple projects simultaneously.
• Detail-oriented approach with hands-on experience performing QA testing.
• Familiarity with SEO best practices, accessibility standards, and responsive design principles.
• Excellent communication, organization, and problem-solving skills.

Preferred

• Experience managing migrations or redesigns with SEO retention.
• Working knowledge of Google Analytics, Tag Manager, and CRM or marketing automation integrations.
• Experience using QA or testing tools (e.g., BrowserStack).

Core Competencies

• Ownership: Drives projects forward with accountability and initiative.
• Quality Mindset: Ensures every deliverable meets or exceeds expectations.
• Communication: Keeps clients and internal teams aligned through clarity and consistency.
• Organization: Balances multiple timelines and priorities effectively.
• Problem-Solving: Anticipates challenges and resolves them efficiently.
• Collaboration: Works across departments with respect and shared purpose.

What We Offer

• Competitive salary based on experience
• Flexible remote work environment (in office T-Th)
• PTO and paid holidays
• Growth opportunities within an EOS-driven organization
• A supportive, accountable, and creative team environment

Job Type: Full-time

Benefits:

• 401(k)
• Paid time off

Work Location: In person