Weekend Concierge & VIP Server (Weddings & Events)

About Us
Herrington on the Bay is a premier waterfront wedding venue on the Chesapeake Bay, hosting extraordinary events since 1992. We’re passionate about exceptional food, heartfelt hospitality, and treating every visitor like our personal guest. Join our creative and dynamic Service Team and help clients turn their dream celebrations into reality.

Weekend Concierge | 21+

We are seeking a friendly, professional, and highly organized Weekend Concierge to support our guest experience team. This role is ideal for someone who thrives in a fast-paced hospitality environment and enjoys being the first point of contact for guests, clients, and vendors.

Our Concierge team helps set the tone for every visit by creating a warm welcome, providing helpful support, and keeping guest-facing areas clean, organized, and event-ready.

Responsibilities:

• Greet guests warmly and provide a welcoming first impression
• Answer phones promptly and assist with guest inquiries
• Support guests with directions, questions, and general needs throughout the property
• Maintain cleanliness and organization in guest-facing areas
• Set up meeting spaces for client appointments and assist with light bussing as needed
• Support other departments to ensure smooth operations and guest satisfaction
• Navigate stairs frequently throughout shifts, often carrying drinks and dishes

Qualifications:

• Prior experience in customer service, hospitality, food service, or a related field preferred
• Excellent communication skills and strong phone etiquette
• Organized, proactive, and able to multitask under pressure
• Strong guest service mindset with attention to detail
• Bilingual skills are a plus
• Must be 21+, have reliable transportation, and be comfortable with physical demands of the role

VIP Server | Age 18+

Job Overview

We are seeking professional, detail-oriented VIP Servers to provide dedicated service to the bride, groom, and wedding party during receptions.

This is a high-visibility role requiring exceptional hospitality, critical thinking, and the ability to anticipate needs in a fast-paced wedding environment. VIP Servers ensure our most important guests experience seamless, elevated service throughout the event.

Responsibilities:

• Provide dedicated service to the wedding party and newlyweds
• Anticipate and fulfill food and beverage needs proactively
• Maintain polished presentation and proper serving etiquette
• Communicate effectively with kitchen and event teams
• Problem-solve quickly and professionally
• Assist with event setup, service, bussing, breakdown, and cleanup

Qualifications:

• Previous restaurant, banquet, or catering experience preferred
• Strong attention to detail and professionalism
• Ability to remain calm under pressure
• Excellent communication and guest service skills
• Knowledge of food safety practices

At Herrington on the Bay, every wedding is a once-in-a-lifetime experience — and our Service team members help make it unforgettable.

Pay: $16.00 - $20.00 per hour

Benefits:

• Employee discount
• Free parking

Experience:

• Customer service: 2 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• North Beach, MD 20714 (Preferred)

Work Location: In person