Job Description
We are presently seeking an Office Assistant for our Mai Tai community, located in Orlando, Florida who will perform administrative duties under the supervisor of a Community Manager for 10 hours per week.
As an Office Assistant, you will:
-
Greet all customers with a polite, professional demeanor.
-
Answer community office telephone calls promptly and professionally; provide the requested information for telephone inquiries.
-
Build relationships with residents and respond to all resident needs to identify and resolve issues.
-
Maintain all community office files according to company policy, including state and local requirements.
-
Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
- Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
-
Process rent payments and make collection calls in a timely and efficient manner.
-
Initiate and complete debits and credits to resident ledgers as necessary.
-
Process Home Sales and Home Rental payments and submit them to the corporate office.
-
Process move out packages.
-
Perform other duties as assigned.
Job Requirements
- A minimum of 1-2 years of administrative experience; property management experience preferred.
-
High school diploma or GED required.
-
Excellent customer service skills.
-
Excellent communication, problem-solving and organizational skills.
-
Detail orientated with strong time management and follow-through skills.
-
Ability to multitask and be a team player in a fast-paced environment.
-
Ability to lift up to 50 pounds.
-
Valid operator’s license.
-
Proficiency in Microsoft Office specifically Excel, Word, and Outlook