Whiteshield: UX Design Lead (January Start)

ABOUT US | We’re a global advisory firm helping governments navigate big, world-shaping challenges. We blend policy, data science, and modern technology to build products that move nations forward. Design is how we turn complexity into clarity — and into experiences people love.

If you enjoy shaping products that matter, you’ll feel at home here.

WHERE YOU FIT IN | We’re looking for a design lead with great taste, range, and curiosity. Someone who can go from idea sketch polished experience, and who naturally thinks about people first.

You'll design across an entire ecosystem:

• Mobile apps
• Large public-facing citizen platforms
• Government portals and services
• Data-rich dashboards and decision-support tools

If you love turning complex problems into simple, elegant interfaces - this is your playground.

WHAT YOU’LL OWN |

Design Direction & Vision:

• Shape the design language and experience standards across mobile, web, and large-scale citizen platforms. Large public-facing citizen platforms
• Elevate the Whiteshield visual identity across all products and touchpoints.
• Explore and use AI tools to ideate, accelerate, and improve design workflows.

User Experience & Insight:

• Run research and design sprints to understand diverse user groups: citizens, students, jobseekers, policymakers, businesses, and more.
• Translate policy and data into intuitive, human-centered journeys.
• Make complex services feel simple, accessible, and culturally relevant across regions.

Digital Product Execution:

• User Experience & Insight:
• Run research and design sprints to understand diverse user groups: citizens, students, jobseekers, policymakers, businesses, and more.
• Translate policy and data into intuitive, human-centered journeys.
• Make complex services feel simple, accessible, and culturally relevant across regions.

Team Leadership:

• User Experience & Insight:
• Run research and design sprints to understand diverse user groups: citizens, students, jobseekers, policymakers, businesses, and more.
• Translate policy and data into intuitive, human-centered journeys.
• Make complex services feel simple, accessible, and culturally relevant across regions.

Requirements

We care more about taste, judgment, and curiosity

• A portfolio showing clean UI, smart UX, and thoughtful problem-solving.
• Experience designing both mobile apps and large-scale platforms.
• Ability to think in systems — patterns, components, responsive layouts.
• Comfort exploring and learning AI tools to speed up and elevate your work.
• Strong communication skills, especially when working with non-design teams.
• Experience guiding or mentoring other designers.
• English fluency; more languages are a bonus.

Benefits

Meaningful impact — Your designs help people access services, opportunities, and support at national scale.

Creative freedom — We move fast, experiment boldly, and push new ideas — even within government work.

High talent density — You’ll collaborate with brilliant people across policy, data, design, and tech.

Flexibility — Remote-friendly, outcome-driven, and human-first.

Growth — We reward ambition, craft, and curiosity.