Whiteshield: UX Design Lead (January Start)

About Us

We're a global advisory firm helping governments navigate big, world-shaping challenges. We blend policy, data science, and modern technology to build products that move nations forward. Design is how we turn complexity into clarity - and into experiences people love.

If you enjoy shaping products that matter, you'll feel at home here.

Where You Fit In

We're looking for a design lead with great taste, range, and curiosity. Someone who can go from idea sketch polished experience, and who naturally thinks about people first.

Ecosystem

• Mobile apps
• Large public-facing citizen platforms
• Government portals and services
• Data-rich dashboards and decision-support tools

If you love turning complex problems into simple, elegant interfaces - this is your playground.

What You'll Own Design Direction & Vision

• Shape the design language and experience standards across mobile, web, and large-scale citizen platforms.
• Elevate the Whiteshield visual identity across all products and touchpoints.
• Explore and use AI tools to ideate, accelerate, and improve design workflows.

User Experience & Insight

• Run research and design sprints to understand diverse user groups: citizens, students, jobseekers, policymakers, businesses, and more.
• Translate policy and data into intuitive, human-centered journeys.
• Make complex services feel simple, accessible, and culturally relevant across regions.

Digital Product Execution

• Run research and design sprints to understand diverse user groups: citizens, students, jobseekers, policymakers, businesses, and more.
• Translate policy and data into intuitive, human-centered journeys.
• Make complex services feel simple, accessible, and culturally relevant across regions.

Team Leadership

• Run research and design sprints to understand diverse user groups: citizens, students, jobseekers, policymakers, businesses, and more.
• Translate policy and data into intuitive, human-centered journeys.
• Make complex services feel simple, accessible, and culturally relevant across regions.

We care more about taste, judgment, and curiosity

• A portfolio showing clean UI, smart UX, and thoughtful problem-solving.
• Experience designing both mobile apps and large-scale platforms.
• Ability to think in systems - patterns, components, responsive layouts.
• Comfort exploring and learning AI tools to speed up and elevate your work.
• Strong communication skills, especially when working with non-design teams.
• Experience guiding or mentoring other designers.
• English fluency; more languages are a bonus.

Meaningful impact

Your designs help people access services, opportunities, and support at national scale.

Creative freedom

We move fast, experiment boldly, and push new ideas - even within government work.

High talent density

You'll collaborate with brilliant people across policy, data, design, and tech.

Flexibility

Remote-friendly, outcome-driven, and human-first.

Growth

We reward ambition, craft, and curiosity.