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As a Workers’ Compensation Specialist, you will serve as a key point of contact for new workplace injuries, evaluating new losses and escalating to upper-tier claims management as needed, as well as guide employees through the claims, medical, and return-to-work process. You’ll manage medical-only claims, coordinate Alternate Job Search (AJS) activities, and oversee workers’ compensation leaves. This role balances employee engagement with detailed case management, ensuring timely communication, accurate documentation, and collaboration across HR, Workplace Health, and operations to drive safe and efficient return-to-work outcomes.
Serve as the employee’s primary point of contact throughout the initial stages of the claims process, providing guidance on treatment expectations and modified duty opportunities
Coordinate and track the Alternate Job Search (AJS) process by engaging employees with permanent work restrictions, identifying suitable roles, documenting outreach efforts, and ensuring accountability within established program timelines
Manage medical-only claims proactively by monitoring ongoing treatment, validating work status reports, and escalating complex or potential lost-time cases
Administer workers’ compensation leaves in alignment with internal policy and jurisdictional requirements, ensuring accurate documentation, leave coding, and communication with impacted stakeholders throughout the duration of the leave
Proactively communicate with employees, claims adjusters, HR partners, and department supervisors to ensure clear expectations are set, work restrictions are clear and ongoing accommodations are feasible
Organize cases by documenting all relevant communications, status updates, and actions, while also tracking key metrics and trends to support data-driven reporting and continuous process improvement across the program
Bachelor's Degree in Business Administration, Human Resource Management, Insurance or Risk Management, or equivalent experience
Preferred background in Workers’ Compensation, Human Resources, Disability Management, or Occupational Health
Knowledge of federal and state disability laws, specifically ADA, FEHA, FMLA, and workers’ compensation laws/regulations
Experience conducting the interactive accommodation process and handling complex employee cases
Problem-solving mindset with the ability to evaluate, organize and manage multiple priorities, and effectively follow up in a fast-paced environment to balance employee needs and business operations
Strong case management, organizational, and documentation skills
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
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