Workplace Consultant

The View From the Water Tower

Under the direction of the Director of Sales, the Workplace Consultant generates revenue by developing new business relationships through prospecting, qualification and closing sales. This highly skilled individual will regularly interact with multiple internal departments, contractors, and clients to ensure a successful and remarkable experience for our clients from the initial design interaction though project completion.

Dive In! Your Key Responsibilities & Duties

• Develop, coordinate, and execute an effective sales strategy across assigned accounts and new business leads to meet sales goals
• Develop, maintain, and grow a top 80 list of targeted sales accounts
• Work in a team-selling environment with interior designers, project managers, quality assurance, and contractors to execute a full service offering to our clients
• Maximize penetration of new markets and develop strategies for retention of existing clients
• Display understanding and proficiency of estimating projects across all business units utilizing training and tools provided by the company
• Build and maintain close relationships with key decision makers
• Manage client expectations and contribute to the highest level of client satisfaction
• Grow new client opportunities by leveraging your networking skills – hunting for new accounts
• Build local business relationships with commercial real estate brokers, property managers, design community, vendors, etc. to identify early potential opportunities
• Work in a CRM platform to track business development efforts, opportunities, proposals and manage pipeline
• Utilize networking skills and effectiveness through attendance of industry networking events, seminars, and tradeshows

Coakley Competencies

• Excellent customer service and interpersonal skills
• CRM experience (Customer Relationship Management Software)
• Proficiency in Microsoft Office Suite; Word, Excel, and PowerPoint and able to function using emerging technologies (tablet/mobile devices, AV connectivity, etc., to support the sales process
• Advanced presentation, verbal, and written communication skills
• Ability to prioritize and manage multiple tasks – time management skills
• Demonstrated analytical, negotiating, and problem-solving skills
• Ability to work and thrive in a team environment
• Ethical business attitude and positive demeanor
• Confident and determined approach to sales efforts
• Basic understanding of margin profitability and tracking costs throughout a project's life cycle
• Ability to provide clear and concise direction and delegate effectively
• Must exhibit and maintain strong work ethic, occasional extended hours, enthusiasm, excitement and passion about our industry and the sales process

Work Environment

The position is primarily an office-based position with the understanding a Workplace Consultant is out in the community working to find and close new business. The employee occasionally performs work-related travel, visits to job sites, and company-owned warehouse spaces.

What You Bring

• Bachelor's degree or equivalent years of sales experience
• 2+ years of successful business-to-business sales with a proven ability to meet sales goals through cold calling, networking, and referrals

Why Coakley?

At Coakley Brothers and Brothers Interiors, we believe that exceptional customer service begins with how we treat each other. Our Diamond Class Customer Service philosophy centers on supporting our internal teammates just as much as our external clients. By anticipating one another's needs and working collaboratively, we're able to deliver efficient, thoughtful, and high-quality outcomes across every project.

You'll be part of a team that takes a consultative, personalized approach, matching the right products, timelines, and solutions to each client's unique needs. As a 137+ year old family-owned company, we're proud of our legacy and culture. Here, you're not just another employee; you're part of the Coakley Crew. We believe in showing up for each other, inside and outside of work, and creating a workplace where people feel valued, connected, and supported.