Workplace Experience Coordinator Technician - Bellevue, WA

As a CBRE Workplace Experience Coordinator Technician, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• First point of contact for resolving issues within the facility technician scope with a hospitality mindset.
• Use hand tools as needed within safety guidelines.
• Manage maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, vendor escorts, special projects, and furniture moves.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Provide support for on-site events. This includes set up and tear down of the room, coordination with vendors or other service providers, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Find resolutions to issues when no clearly defined methods are available.

What you’ll need:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

• HS Diploma or GED with up to 2 years of job-related experience.
• A minimum of 2 years of previous experience in handyman or facility management preferred.
• Excellent communication and interpersonal skills.
• Strong multi-tasking and problem-solving abilities.
• Ability to remain calm and professional in high-pressure situations.
• Open and flexible work schedules.
• Ability to comprehend and interpret instructions, and memos and ask clarifying questions.
• Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.
• Apply a high level of attention to detail as well as strong verbal and written skills.
• Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs.
• Ability to use hand tools with training.