Workshop & Field Service Technician

Workshop & Field Service Technician

Location: Istanbul, Istanbul, Turkey, 34406

Company: Chart Industries

Ensuring Chart’s Success…

Field Service Technician must support Workshop and Field Service growth in securing service and retrofit on own installed base and competitions installed base.

In close relationship with both Aftermarket, Engineering. The Technician must service all customers professionally and secure a high degree of customer satisfaction. The Technician is expected to work consistently with securing on time delivery of support, to customers and business partners.

What Will You Do?

Supervise and support the installed base of equipment, including new installations and commissioning, maintenance and servicing, as well as retrofit activities and upgrades.
Perform on-site technical support and field service activities, such as troubleshooting and diagnostics, overhauls and repairs (both on-site and in the workshop), and execution of tasks in line with technical manuals and documentation.
Perform overseas field service activities.
Identify and support new business opportunities; promote service agreements and technical support solutions; recommend spare parts, upgrades, and system improvements.
Ensure all work complies with Health, Safety & Environmental (HSE) guidelines, local regulations, and company standards.
Prepare and submit accurate documentation, including reports and records.
Provide technical advice to customers based on company specifications, standards, and tolerances to ensure optimal equipment performance and value.
Ensure customers operate the equipment in accordance with manuals and best practices.
Participate in customer visits and meetings
Adhere to company rules, policies, and general guidelines.

Your Experience Should Be…

Applicants should hold a degree from vocational technical schools or similar technical colleges.
Preferably, candidates should have experience with rotating equipment such as fans, blowers, compressors, and turbines.
Previous workshop experience is preferred
Previous supervisory experience is preferred.
Hands-on experience is needed
Technical background/Skills.
Service-minded and understand the importance of identifying customer needs.
Friendly and efficient communications with colleagues and customers
Persistent and used to working independently.
Prioritizes tasks according to resources and deadlines.
Able to travel domestically and internationally.
MS Office programs.
Speaking English is a plus
B class driving license is required
No military obligation
Site and workshop experience.
Mechanicals skills.

Our Benefits Package…

Howden, a Chart Industries Company provides a competitive benefits package that ensures not only do you perform on an optimum level, but also balance your private and professional responsibilities in a friendly and modern environment.

Health and Quality of Life benefits:

Competitive salary
Private Medical Insurance package with Sigorta Türkiye.
Employee recognition initiatives, well-being initiatives and team buildings

Development Opportunities:

Constant learning opportunities and challenges that help our employees grow
Vertical and horizontal organizational movement
Professional practice and free e-learning opportunities

Flexible and supportive working environment:

Our new and modern office and shopfloor are in the heart of the industrial zone in Kocaeli/Dilovası : Cerkesli Mh. Uzuntarla Sk. No:28 Dilovasi, Kocaeli, Türkiye

Non-binding working hours
State-of-the-art technology and IT equipment: laptop, headset, workstation, Windows and MS365 software
Global diverse community where people can support and learn from each other, celebrate successes and have fun in team buildings and programs.
Opportunity to be involved in our ESG “Bright Future” initiatives

Chart Industries is an equal employment opportunity (EEO) employer and will not discriminate against any employee or applicants because of his or her race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, disability, veteran status, military status, marital status, genetic information or any other reason prohibited by law. Additionally, it is and shall continue to be our policy to provide promotion and advancement opportunities in a non-discriminatory fashion.

Chart complies with applicable local, state, and federal statutes governing “equal employment opportunity” and nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation and training.