YMCA Social and Content Specialist Intern

Job Description

The Social and Content Specialist will create engaging digital content to grow awareness, highlight member stories, and showcase the YMCA’s impact. This includes social media, videography and photography, and content strategy.

Responsibilities include:

• Assist with planning, drafting, and scheduling social media posts across platforms.
• Capture and edit video and/or photo content for web and social channels.
• Brainstorm and develop creative campaign ideas tailored to different audiences.
• Monitor engagement and provide insights on social media performance.
• Support storytelling by gathering member testimonials, photos, and short-form video.

Goals and Expectations

• Complete the full internship duration as outlined in the agreed-upon internship plan and schedule.
  
• Fulfill all assigned tasks and responsibilities, demonstrating reliability and initiative throughout the program.

• Assist with day-to-day operations and support YMCA staff in delivering high-quality programs and services.
  
• Actively participate in assigned projects, contributing meaningful input and effort.
  
• Maintain regular communication with your supervisor, including check-ins, progress updates, and feedback sessions.
  
• Develop and demonstrate growth in key professional skills such as time management, communication, teamwork, and problem-solving.
  
• Track and document hours and accomplishments for both YMCA records and academic requirements.
  
• Reflect on your experience and complete any final evaluations or presentations, if applicable, to mark the successful completion of the internship.
• Attend regular one-on-one meetings with your supervisor to discuss progress, goals, and feedback.
  
• Respond promptly and professionally to communication from your supervisor and YMCA staff.
  
• Use YMCA computers and devices exclusively for work-related tasks and responsibilities.
  
• Maintain confidentiality at all times, refraining from sharing any personal or sensitive information about members or co-workers, including contact details, program participation, financial data, or personal matters.
  
• Complete all required training courses through the YMCA staff training website within 30 days of hire.
  

Employees and volunteers who do not directly supervise children and teens will:

• Adhere to policies related to boundaries with children and teens.
• Attend required abuse risk management training annually.
• Report suspicious and inappropriate behaviors and policy violations.
• Follow mandated abuse reporting requirements.
• Adhere to job-specific abuse risk management responsibilities.

Minimum Requirements

• Ability to relate effectively to diverse groups of people from all socio-economic segments of the community.
• The ability to adapt to change quickly and handle multiple tasks under limited supervision.
• Flexibility to work a variety of hours including days, nights, weekends, and holidays, as needed.
• Successful completion of background screening.
• Acquire and maintain the following certifications: In-person First Aid/CPR/AED (valid 2 years unless otherwise noted) via YMCA, American Red Cross, American Heart Association or American Health and Safety Institute.
• Complete requisite Online Training Modules annually.
• Ability to work with technology such as computers, computer software, tablets, etc.

Physical Demands

1. Ability to stand for extended periods of time. Shifts are typically 4-6 hours.

2. Ability to walk, stoop, kneel, push, pull, climb, and lift/carry a maximum of 50 pounds.

3. Ability to respond to emergency situations quickly and effectively.

4. Visual and auditory ability to identify and respond to member needs.