ZAIN1832 - Generation Z, Fintech Operations & Admin Support Trainee - Bede

About The Role

To support the day-to-day operational and administrative functions of the fintech department. This role is ideal for a motivated fresh graduate looking to gain hands-on experience in a fast-paced, tech-driven financial services environment.

What We Need From You

• Assist in logging and tracking vendor issues, change requests, and internal tickets.
• Support documentation efforts related to audits, regulatory submissions, and project reporting.
• Perform data entry, record-keeping, and administrative coordination.
• Help prepare meeting notes, summaries, and weekly team status reports.
• Follow up with internal teams and vendors on action items and deadlines.
• Maintain organized filing of integration manuals, contracts, and correspondence.
• Assist in quality checks of app features, sandbox test cases, or CMS content where needed.
• Contribute to process improvement initiatives through research or documentation support.
  
  

Qualifications And Experience

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• Bachelor's degree in Information Systems, Computer Science, Programming, MIS or related fields.
• Experience is a plus.
  
  

Skills and Knowledge

• Strong organizational and communication skills.
• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Willingness to learn and work across both technical and administrative areas.
• Fluent in English (Arabic is a plus).
• Positive attitude, punctuality, and attention to detail are essential.
  
  

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

• Resume/CV