Zonal Manager

What are we looking for ?

• Proven experience of 5+ years in managing and leading Sales/Pre-Sales teams, preferably in the EdTech industry.
• Expertise in building and managing sales funnels, tracking feedback, prioritizing tasks, and consistently exceeding targets within deadlines.
• A strategic mindset to effectively communicate our offerings to prospective learners and achieve revenue targets.
• Skilled at crafting compelling narratives based on product features and business requirements.
• Exceptional communication skills (both written and verbal), interpersonal abilities, and presentation skills.
• A passion for delivering the highest levels of customer service at all times.
• Highly dedicated individuals with strong work ethics and determination.
• Empathetic leaders with great patience and a strong sense of empathy.
• Proven expertise in handling P&L responsibilities across 100+ volume business unit.

You're ideal for this role, if:

• You can manage a team of Regional Heads/State Heads and Senior Managers, who, in turn, manage Business Development Managers and Associates.
• You can instill a sense of empathy in your team to effectively communicate high-paying career opportunities to prospective learners and drive high-quality qualified leads that result in better sales conversions.
• You have proven experience in driving outcomes from Pre-Sales/Sales teams to achieve targets.
• You thrive in a high-growth startup environment and seek a Zonal Manager role that offers meaning and impact.

Roles & Responsibilities:

Team Leadership and Management:

• Directly responsible for the performance and growth of Regional Heads/State Heads, Senior Managers, and Managers across 3+ states.
• Lead and guide Regional Heads/State Heads to achieve designated sales-qualified lead and sales conversion targets across all products.
• Continuously monitor and train teams to improve performance and conversion rates.

Strategic Responsibilities:

• Oversee the entire pre-sales lifecycle, including calls, follow-ups, lead qualification, and sales conversions, while optimizing the lead qualification funnel to enhance efficiency and improve conversion rates.
• Generate outcomes with optimal Customer Acquisition Cost (CAC).
• Maintain detailed databases of interactions with leads and provide constant feedback on lead quality to the respective teams..

Performance Management and Improvement:

• Establish and monitor weekly and monthly targets.
• Analyze and provide actionable insights on customer behavior, market trends, and the competitive landscape to the marketing team.
• Manage escalations effectively and enhance overall customer satisfaction.
• Develop and recommend strategies, set weekly targets, and define job responsibilities for team members.
• Provide prompt responses to crucial issues and suggest solutions

Personal Attributes:

• Self-Motivated and Results-Oriented: Driven to achieve and exceed targets.
• Adaptable: Thrives in a fast-paced, dynamic environment.
• Strong Interpersonal Skills: Ability to build lasting relationships with clients and team members.
• Strategic Thinker: Capable of developing and implementing effective business strategies across multiple states.
• Analytical: Skilled in evaluating performance data to make informed decisions and optimize processes.

Why NxtWave?

• Get a front-row seat to a high-growth, fast-paced startup
• Accelerated learning curve
• Impact millions of lives and develop role models in every nook and corner of the country
• Work with the founding team of NxtWave who are on a mission to transform India
• High transparency in decision-making
• Market Competitive salary

Languages Known:

• Native in Telugu
• Excellent proficiency in English
• Proficiency in other languages is advantageous

Work Location & Working Days:

• Work from Office
• 6-Day Week
• Weekends will be a working day. Week-off will be on weekdays