Regional HR Business Partner

Department: Regional HR Business Partner - Branch Banking Network

Reports To: Lead HR Business Partner

Job Grade: AVP

Total Position: 01

Location: Multan

Job Role: What is Regional HR Business Partner – Branch Banking Network

What is HR Business Partner – Branch Banking Network (MMBL)?

As an HR Business Partner (HRBP) for the Branch Banking Network, you will play a strategic role in partnering with regional leadership to drive people priorities that enable business performance. This role serves as a trusted advisor to business leaders, ensuring alignment of HR strategies with operational needs while strengthening employee experience, capability, and culture across the branch network.

What HR Business Partner – Branch Banking Network Does?

• Act as the primary HR advisor to assigned regions, partnering closely with Regional Business Heads and Branch Managers.
• Translate business challenges into effective HR interventions across staffing, retention, performance, succession, and capability building.
• Support strategic initiatives including branch productivity improvement, service quality enhancement, and people‑led transformation programs.
• Conduct workforce planning and analytics to identify capacity gaps, skill requirements, and future manpower needs.
• Partner with Talent Acquisition to accelerate hiring for branch roles.
• Drive the performance management cycle across the branch network, ensuring effective goal setting, reviews, and performance outcomes.
• Identify performance and capability gaps and collaborate with Learning & Development department to design functional and behavioural development programs.
• Manage employee relations matters including grievances, investigations, disciplinary actions, and separations in line with labour laws and bank policies.
• Ensure consistent implementation of HR policies and regulatory compliance across branches.
• Partner with Compliance, Audit, and Risk teams to maintain people‑related regulatory adherence.
• Enhance employee engagement through branch visits, pulse surveys, and action plans targeting engagement hotspots.
• Champion diversity, inclusion, and a positive workplace culture across the network.
• Oversee end‑to‑end HR operations including onboarding, confirmations, transfers, promotions, and exits.
• Monitor and analyse branch‑level attrition, absenteeism, manpower cost, and workforce metrics, providing actionable insights to business leaders.
• Support organizational change and culture initiatives including digital adoption and customer‑centric transformation.
• Act as a culture ambassador, role‑modelling Mobilink Bank values across the branch network.
• Manage routine HR administrative workflows to ensure seamless operations within the assigned branch network.
• This role will report directly to the Lead HRBP and collaborate closely with the People & Organization team to ensure seamless operational support within the assigned region.

What are we looking for and what does it take to be the HR Business Partner – Branch Banking Network?

Job Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• 5–8 years of progressive HR experience, including 2–3 years in an HRBP or HR Generalist role.
• Experience working with a distributed workforce such as branch banking, retail, sales, or service networks.
• Strong understanding of banking operations, HR policies, labor laws, and regulatory requirements.
• Hands‑on experience in workforce planning, talent management, employee relations, and performance management.

Essential Skills

• Strong business partnering and stakeholder management capability.
• Excellent interpersonal and communication skills.
• Problem‑solving and decision‑making ability.
• Conflict resolution and negotiation skills.
• High level of confidentiality, integrity, and professional judgment.
• Ability to work in fast‑paced, geographically dispersed environments.
• HR analytics, reporting, and data‑driven decision making.
• Willingness to travel frequently (30–50%) across branch locations in Sindh and South Punjab

Desirable Skills

• Experience supporting branch banking or retail financial services.
• Exposure to organizational change management and transformation initiatives.
• Strong influencing skills with senior and regional leadership.