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We are looking for a proactive Account Manager with 2+ years of experience in managing existing Microsoft customers and driving business growth through upsell and cross-sell opportunities.

Key Responsibilities:

· Manage and nurture relationships with existing Microsoft customers.

· Identify upsell and cross-sell opportunities across Microsoft 365, Azure, Security, Modern Work, Data & AI, and Copilot solutions.

· Understand customer business requirements and recommend appropriate Microsoft solutions.

· Conduct account reviews, customer meetings, and solution presentations.

· Work closely with pre-sales and technical teams to develop customer proposals.

· Achieve revenue, renewal, and growth targets within assigned accounts.

· Maintain sales pipeline and customer engagement activities in CRM.

Required Skills & Experience:

· 2+ years of experience in IT sales or account management.

· Good knowledge of Microsoft products, including Microsoft 365, Azure, Security, Copilot, and Modern Workplace solutions.

· Strong customer relationship management and communication skills.

· Ability to identify customer needs and drive business expansion.

· Experience in proposal creation, commercial discussions, and contract renewals.

Preferred Qualification:

· Graduate in Business, IT, or related field.

· Microsoft certifications will be an added advantage.

Experience: 2+ Years Role Focus: Existing Customer Management | Upsell & Cross-sell | Microsoft Solutions Growth

Pay: Up to AED2,500.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• telecalling: 1 year (Preferred)

License/Certification:

• work permit (Preferred)

Work Location: In person