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A2 Business Consulting LLC

Referral Coordinator &ndash; US Healthcare Operations (Remote) Company: Hussain Industries Group / A2 Business Consulting LLC Location: Remote &ndash; Pakistan Hours: Monday&ndash;Friday, 9:00 AM &ndash; 5:00 PM EST Compensation: PKR 150,000 &ndash; 250,000/month (take-home) Reports To: Call Center ManagerAbout the RoleWe are seeking a detail-oriented Referral Coordinator to manage the end-to-end referral process across our US healthcare and legal operations. You will act as the critical link between law firms, medical providers, patients, and internal departments &mdash; ensuring referrals are received, tracked, documented, and followed up on with precision. This is a backend coordination role requiring strong English communication, healthcare workflow knowledge, and HIPAA compliance awareness.Key Responsibilities<ul><li>Receive and process inbound referrals from law firms, medical providers, and internal departments</li><li>Verify referral information for completeness: patient details, referring provider, reason for referral, insurance information, and urgency level</li><li>Coordinate with the appropriate internal team &mdash; Telemed, Doctor Onboarding, Pharmacy, or Billing &mdash; to ensure referrals are actioned promptly</li><li>Follow up with referring parties to confirm receipt, status updates, and next steps</li><li>Maintain a detailed referral tracking log with status updates, timelines, and outcomes</li><li>Communicate referral status clearly and professionally to US-based attorneys, medical offices, and patients via phone and written correspondence</li><li>Generate referral activity reports for the Call Center Manager on a daily or weekly basis</li><li>Escalate urgent or unresolved referrals per established protocols</li><li>Ensure all referral handling complies fully with HIPAA patient privacy standards</li></ul>Required Qualifications<ul><li>Excellent spoken and written English &mdash; you will communicate directly with US attorneys, providers, and patients</li><li>Strong organizational skills with the ability to manage multiple active referrals simultaneously</li><li>Understanding of healthcare referral workflows and medical terminology</li><li>HIPAA compliance knowledge and commitment to patient data confidentiality</li><li>Experience in a referral coordination, case management, or healthcare administrative role</li><li>Reliable high-speed internet and a professional, distraction-free home workspace</li></ul>Preferred Qualifications<ul><li>Prior experience in US personal injury, DME, wound care, pharmacy, or telemedicine referral environments</li><li>Familiarity with EMR/EHR systems or case management platforms</li><li>Experience generating structured written reports and referral logs in English</li><li>Background working with law firms or insurance companies in a healthcare context</li></ul>How to ApplyIf you are interested in this position, please email your CV and a cover letter to the following addresses. Applications without both a cover letter and resume will not be considered.hiring@salesteq.us dasim@salesteq.us aoun@salesteq.us ssaleem@salesteq.usPlease also include a 30&ndash;60 second voice recording in English demonstrating your communication ability.Job Type: Full-timePay: Rs150,000.00 - Rs250,000.00 per monthWork Location: Remote

Referral Coordinator – US Healthcare Operations (Remote)

Operations Manager &ndash; Hussain Industries Group (HIG) SalesTeq | Southern TechWorks | A2 Business Consulting | Zelvora.ai | Amada Senior Care BuckheadLocation: Remote / Karachi, Pakistan Compensation: PKR 100,000 &ndash; 200,000 take-home per month Employment Type: Full-TimeAbout HIGHussain Industries Group (HIG) is a multi-entity technology and services group with operations across the US, UK, UAE, and Pakistan. Our portfolio includes SalesTeq (CRM &amp; sales technology), Southern Techworks (tech delivery), A2 Business Consulting (consulting &amp; automation), Zelvora.ai (AI SaaS &amp; Lab), and Amada Senior Care Buckhead (US healthcare). We move fast, build real products, and operate across time zones.Role OverviewWe are looking for a sharp, detail-obsessed Operations Manager to sit at the nerve center of HIG's operations. You will work directly with the CEO and senior leadership to drive consistency, quality, and accountability across all active projects and products within the group. This is not a passive coordination role &mdash; you will own execution visibility, surface problems early, and make sure nothing falls through the cracks.What You'll Do<ul><li>Work directly with the CEO/senior manager to ensure quality and consistency standards are maintained across all HIG entities and projects</li><li>Oversee and coordinate with Project Managers across multiple concurrent software projects and product lines</li><li>Partner with Quality Control to enforce delivery standards, review QA checkpoints, and flag risks before they become failures</li><li>Collaborate with HR on hiring pipelines, onboarding, probationary reviews, and team structuring</li><li>Maintain a live view of project health across all entities &mdash; timelines, blockers, resource gaps, and delivery status</li><li>Drive cross-entity reporting and ensure leadership always has an accurate, current picture of operations</li><li>Identify process gaps and implement SOPs, templates, and workflows to close them</li><li>Hold project teams accountable to deadlines, documentation standards, and output quality</li><li>Support product roadmap visibility &mdash; understanding what is being built, for whom, and where it stands</li></ul>What We're Looking For<ul><li>3&ndash;6 years of operations, project coordination, or delivery management experience</li><li>Deep working knowledge of software projects and product development lifecycles (you must understand how software is built, not just managed)</li><li>Demonstrated experience working with Project Managers, QA/QC teams, and HR simultaneously</li><li>Strong written and verbal communication in English &mdash; you will be drafting updates, SOPs, and reports regularly</li><li>Ability to work across multiple companies and verticals without losing track of priorities</li><li>High accountability mindset &mdash; you follow up, you close loops, you escalate when needed</li><li>Proficiency with project management tools (Notion, Jira, Asana, ClickUp, or similar)</li><li>Experience working with offshore or distributed teams is strongly preferred</li><li>Familiarity with AI, SaaS, or healthcare technology environments is a strong plus</li></ul>What Sets You Apart<ul><li>You have supported a founder or CEO directly and know how to translate vision into operational reality</li><li>You are equally comfortable in a sprint planning meeting and an HR probation review</li><li>You understand that quality is not a department &mdash; it is a habit across every deliverable</li></ul>Compensation &amp; Benefits<ul><li>PKR 100,000 &ndash; 200,000 take-home per month (based on experience)</li><li>Performance-based growth within a rapidly scaling group</li><li>Exposure to US, UK, and UAE operations and clients</li><li>Direct access to senior leadership and real decision-making</li></ul>How to ApplySend your CV and a cover letter to the following:hiring@salesteq.us dasim@salesteq.us aoun@salesteq.us ssaleem@salesteq.usPlease use the subject line: Operations Manager Application &ndash; [Your Name]Applications without a cover letter will not be considered.Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthWork Location: Remote

Operations Manager

Join A2 Business Consulting LLC and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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Referral Coordinator – US Healthcare Operations (Remote)

Operations Manager