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A Holding Co WLL

The Commis Chef &ndash; Pastry &amp; Bakery is an entry-level to mid-level culinary position responsible for supporting the pastry and bakery team in the preparation, production, and presentation of all baked goods, pastries, and desserts. This role serves as the foundational support specialist within the kitchen, executing mise en place, basic baking tasks, and maintaining the highest standards of cleanliness and organization .The ideal candidate has a passion for pastry arts, strong attention to detail, and a commitment to learning and growing within a professional kitchen environment.Key Responsibilities<ul><li>Prepare ingredients for baking, including scaling, measuring, sifting, mixing, and portioning according to standardized recipes</li><li>Assist senior chefs in the production of breads, pastries, cakes, desserts, and other baked goods</li><li>Execute basic baking and assembly tasks such as rolling dough, piping, proofing, and baking under the guidance of the Chef de Partie</li><li>Prepare fillings, creams, syrups, and garnishes as required for daily production</li><li>Ensure proper portioning, arrangement, and plating of finished products according to presentation standards</li><li>Assist with the preparation of food for banquets, events, and &agrave; la carte service as needed.</li><li>Follow standardized recipes and specifications to ensure consistent quality, taste, and appearance</li><li>Monitor the quality and quantity of food prepared throughout the shift</li><li>Conduct self-quality checks on all items produced before they leave the workstation</li><li>Ensure all food products are stored properly in designated refrigerators or storage areas using FIFO (First In, First Out) method</li><li>Maintain kitchen logs for food safety program compliance</li><li>Maintain a clean, organized, and hygienic workstation throughout the shift</li><li>Wash and sanitize all kitchen equipment, tools, and work surfaces after each use</li><li>Adhere strictly to HACCP protocols and food safety handling policies</li><li>Ensure proper handling and storage of raw and finished products to prevent cross-contamination</li><li>Report any maintenance defects, accidents, or unsafe working conditions to management immediately</li><li>Maintain high standards of personal hygiene, including proper uniform and grooming</li><li>Assist with receiving, checking, and storing deliveries of ingredients and supplies</li><li>Monitor stock levels and communicate shortages or excess items to the Chef de Partie</li><li>Assist in conducting regular inventory counts and maintaining accurate stock records</li><li>Minimize waste by utilizing ingredients efficiently and properly storing leftovers.</li><li>Work collaboratively with the pastry and bakery brigade to ensure smooth kitchen operations .</li><li>Communicate any assistance needed during busy periods to the Chef de Partie or Sous Chef</li><li>Attend daily briefings and participate in training sessions as required</li><li>Maintain positive working relationships with all kitchen and service staff</li><li>Assist other sections of the kitchen as needed during peak periods</li><li>Actively seek instruction and feedback from senior chefs to develop technical skills</li><li>Participate in new recipe trials and product development initiatives</li><li>Demonstrate a willingness to learn new techniques and expand knowledge of pastry arts</li></ul>Qualifications &amp; RequirementsEducation &amp; Training<ul><li>Culinary degree, diploma, or certification in Pastry Arts, Baking, or Culinary Arts preferred</li><li>Equivalent hands-on experience in a professional pastry or bakery kitchen will be considered</li><li>Valid Food Safety / HACCP certification</li></ul>Experience<ul><li>1&ndash;3 years of experience in a professional pastry or bakery kitchen environment</li><li>Previous experience as an Apprentice or Commis in a hotel, resort, or high-volume bakery is highly desirable</li><li>Experience with high-volume production and &agrave; la carte dessert service is an advantage</li></ul>Technical Skills<ul><li>Solid understanding of basic baking techniques, ingredients, and equipment</li><li>Proficiency in using commercial baking equipment (mixers, ovens, sheeters, proofers)</li><li>Ability to accurately scale and measure ingredients</li><li>Knowledge of proper knife skills and safe handling of kitchen tools</li><li>Understanding of HACCP and food safety principles</li></ul>Personal Attributes<ul><li>Strong attention to detail and commitment to quality</li><li>Ability to work in a fast-paced, high-pressure environment</li><li>Excellent punctuality and reliability</li><li>Positive attitude and willingness to learn</li><li>Strong teamwork and communication skills</li><li>Flexibility to work various shifts, including weekends, early mornings, and public holidays</li></ul>Physical Requirements<ul><li>Ability to stand, walk, and work for extended periods (8&ndash;12 hours per shift)</li><li>Capability to lift, carry, push, and pull items weighing up to 25 kg (55 lbs)</li><li>Comfortable working in hot, humid, and cold kitchen environments</li><li>Ability to bend, stoop, reach, and perform repetitive motions as required</li></ul>Job Type: Full-timeWork Location: In person

Pastry and Bakery

Food &amp; Beverage Operations Manager is responsible for directing and overseeing all food and beverage operations to ensure profitability, operational excellence, and exceptional guest satisfaction. This role manages multiple outlets leads a team of supervisors, chefs, and service staff to deliver consistent, high-quality experiences while maintaining strict compliance with health, safety, and brand standards.Operational Management<ul><li>Oversee daily operations of all F&amp;B outlets, ensuring seamless service delivery across breakfast, lunch, dinner, and available functions.</li><li>Develop and implement standard operating procedures (SOPs) for service, opening/closing duties, and quality control.</li><li>Coordinate with the Executive Chef to ensure alignment between kitchen and service teams, including timing, food quality, and presentation.</li><li>Manage banquet and event operations, including logistics, staffing, and execution of catering functions.</li><li>Ensure all equipment, fixtures, and facilities are maintained to operational standards.</li></ul>Financial Performance<ul><li>Manage the F&amp;B departmental P&amp;L, achieving budgeted targets for revenue, cost of goods sold (COGS), labor, and operating expenses.</li><li>Monitor and control food cost, beverage cost, and labor cost percentages, taking corrective action as needed.</li><li>Conduct monthly inventory audits and implement strategies to reduce waste and shrinkage.</li><li>Analyze sales data and guest trends to drive menu engineering, pricing strategies, and promotional opportunities.</li><li>Prepare and manage departmental budgets, forecasts, and capital expenditure requests.</li></ul>Team Leadership &amp; Development<ul><li>Recruit, train, mentor, and evaluate F&amp;B supervisors, captains, and line-level staff.</li><li>Create and maintain staffing schedules that balance operational needs with labor cost targets.</li><li>Conduct regular pre-shift briefings, departmental meetings, and ongoing training sessions to reinforce service standards and product knowledge.</li><li>Foster a positive, professional work environment that encourages teamwork, accountability, and career growth.</li><li>Address performance issues and administer disciplinary action in accordance with company policy.</li></ul>Guest Experience &amp; Quality Assurance<ul><li>Maintain consistently high standards of food quality, service, cleanliness, and ambiance across all outlets.</li><li>Proactively engage with guests to ensure satisfaction; resolve complaints promptly and professionally.</li><li>Monitor online reviews and implement improvement plans based on feedback.</li><li>Conduct regular line checks, table visits, and service audits to ensure brand standards are upheld.</li></ul>Compliance &amp; Safety<ul><li>Ensure full compliance with all local, state, and federal health, safety, and sanitation regulations, including HACCP, ServSafe or other training provider.</li><li>Oversee proper handling, storage, and labeling of all food and beverage products.</li><li>Maintain accurate records for health inspections, alcohol service compliance, and workplace safety incidents.</li><li>Implement and enforce all company policies regarding safety, security, and emergency procedures.</li></ul>Vendor &amp; Supply Chain Management<ul><li>Negotiate contracts and manage relationships with food, beverage, and non-food suppliers.</li><li>Ensure timely ordering and receipt of products to maintain adequate inventory levels without overstock.</li><li>Evaluate vendor performance regularly to ensure quality, consistency, and competitive pricing.</li></ul>QualificationsEducation &amp; Experience<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field preferred.</li><li>Minimum 5&ndash;7 years of progressive experience in food and beverage operations, with at least 2&ndash;3 years in a management or supervisory role.</li><li>Experience managing multiple F&amp;B outlets or high-volume operations (e.g., hotel, resort, large restaurant group) strongly preferred.</li></ul>Certifications<ul><li>ServSafe Manager Certification (or equivalent food safety certification)</li><li>HACCP certification preferred</li></ul>Skills &amp; Competencies<ul><li>Strong financial acumen with proven ability to manage budgets, control costs, and drive revenue.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Ability to work under pressure in a fast-paced environment while maintaining attention to detail.</li><li>Proficiency with Microsoft Office (Excel, Word, Outlook) and restaurant management software (e.g., Micros, Toast, Oracle Opera, HotSchedules).</li><li>Flexibility to work evenings, weekends, and holidays as required.</li></ul>Key Performance Indicators (KPIs)<ul><li>Food cost percentage &ndash; within budget</li><li>Beverage cost percentage &ndash; within budget</li><li>Labor cost percentage &ndash; within budget</li><li>Guest satisfaction scores (e.g., TripAdvisor rating, comment cards)</li><li>Employee turnover rate and retention</li><li>Audit compliance scores (health, safety, brand standards)</li><li>Revenue growth (year-over-year, month-over-month)</li></ul>Job Type: Full-time

F&B Operations Manager

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A Holding Co WLL

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Pastry and Bakery

F&B Operations Manager