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AAT Technologies

Job SummaryWe are looking for a motivated and customer-focused CSR Intern to join our Customer Support team. This internship offers hands-on experience in handling customer inquiries, resolving issues, and learning professional communication skills while supporting daily customer service operations.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or social media.</li><li>Assist customers with product or service information.</li><li>Record and update customer interactions in the CRM system.</li><li>Escalate complex issues to senior team members when necessary.</li><li>Follow up with customers to ensure issues are resolved.</li><li>Maintain accurate records of customer feedback and complaints.</li><li>Support the team in achieving customer satisfaction goals.</li><li>Perform other administrative and customer support tasks as assigned.</li></ul>Requirements<ul><li>Currently pursuing or recently completed a Bachelor's degree (Business, Marketing, Communications, or a related field preferred).</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and problem-solving abilities.</li><li>Basic computer proficiency (MS Office, Google Workspace).</li><li>Willingness to learn CRM tools and customer support processes.</li><li>Positive attitude, patience, and a customer-first mindset.</li><li>Ability to work independently and as part of a team.</li></ul>Pay: Up to Rs30,000.00 per monthWork Location: In person

Customer Support Representative (Intern)

We are looking for a Management Trainee Officer (MTO) for a 2 to 3-month training program in E-Commerce department. This is an excellent opportunity for fresh graduates to gain hands-on experience in retail and e-commerce operations.Requirements:- Strong proficiency in Microsoft Excel (mandatory).- Willingness to travel with the team to multiple retail locations.- Good communication and coordination skills.- Detail-oriented with a willingness to learn.Key Responsibilities:- Align retail products with online product listings.- Visit retail stores to collect product information and take product photographs.- Edit product images according to company standards.- Upload products and images to the company website.- Update product prices and product information.- Coordinate with the Marketing and Purchase departments for product-related activities.- Ensure data accuracy and support day-to-day e-commerce operations.Qualification:- Bachelor's degree in Business, Commerce, IT, Marketing, or a related field.- 1 year of experience in relevant field is required.Program Duration: 2 to 3 monthsWork Location: In person

Management Trainee Officer (MTO) – E-Commerce Operations

Join AAT Technologies and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AAT Technologies

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Customer Support Representative (Intern)

Management Trainee Officer (MTO) – E-Commerce Operations