Qureos Mentor

Accor Group

Job Title Revenue Manager - Multi-Hotel Strategy and Optimization (Dubai Cluster) Job Description Revenue Manager - Multi-Hotel Strategy and Optimization (Dubai Cluster) Position Overview Accor is seeking a strategic and detail-oriented Revenue Manager to join our Dubai-based team, supporting a portfolio of seven hotels including Pullman Dubai Creek City Centre, Novotel and Ibis Creekside, Novotel Suites and Ibis Mall Avenue, and Ibis Al Rigga. In this full-time role, you will be responsible for executing dynamic pricing strategies, driving RevPAR growth, and contributing to the financial performance of each property through data-driven decision-making and cross-functional collaboration. Employment Overview Job Location: Dubai, UAE Industry: Hospitality Function: Finance / Investment Banking Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full-time Core Duties * Manage daily pricing and inventory decisions across multiple Accor properties * Analyze booking trends, seasonal fluctuations, and market dynamics to shape short- and long-term revenue plans * Evaluate group requests and quotations, aligning proposals with brand positioning and revenue goals * Support forecasting and annual budgeting efforts with Sales and Marketing and General Managers * Attend and contribute to revenue meetings by highlighting opportunities, risks, and solutions * Track KPIs including RevPAR and RGI, helping the cluster achieve and exceed performance targets * Monitor competitive set behavior and recommend rate or availability adjustments * Contribute to month-end analysis reports and collaborate on system enhancements * Work directly with the Cluster Director of Revenue, property GMs, and DOSMs to maximize results Candidate Requirements * Bachelor's degree in Hospitality Management, Business, or a related field * Prior experience in revenue management within the hospitality sector, preferably in a multi-property setting * Strong command of Microsoft Excel; experience with Opera Cloud and IDeaS RMS preferred * Proven ability to meet or exceed performance benchmarks * Excellent analytical, organizational, and communication skills * Ability to collaborate effectively with remote teams and internal stakeholders * Detail-driven mindset with a passion for hotel performance metrics and pricing strategies Life at Accor * Thrive in a culture that celebrates individuality, creativity, and innovation * Work at the heart of hospitality in a company that offers career mobility across more than 110 countries * Access professional development through industry-leading training programs and certifications * Enjoy exclusive team member benefits, global discounts, and recognition programs * Contribute to sustainable hospitality through meaningful CSR programs and purpose-led values

Revenue Manager

Job Title Pool and Beach Attendant - Health Club and Guest Services - Accor Dubai Job Description Pool and Beach Attendant - Health Club and Guest Services - Accor Dubai Position Overview Accor Dubai is seeking a dedicated Pool and Beach Attendant to join the team at Fairmont The Palm. This full-time role ensures the cleanliness, safety, and setup of poolside and beach areas, while delivering exceptional guest service. As part of the Health Club team, you will play a vital role in maintaining luxury hospitality standards and enhancing the overall resort experience for our guests. Employment Overview Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Hospitality / Travel Gender: Any Candidate Nationality: Any Candidate Current Location: UAE preferred Job Type: Full Time Core Duties * Prepare and maintain cleanliness of the Health Club, pool, beach, and surrounding areas in line with Fairmont standards * Set up pool and beach furniture, umbrellas, towels, and amenities before guest arrival * Greet guests warmly, offer towels, and guide them to available seating with attentiveness and courtesy * Replenish towels and supplies in changing rooms and the fitness area; manage towel inventory * Turn steam room and sauna on/off during opening and closing procedures * Handle basic maintenance and report any malfunctions, hazards, or lost and found items promptly * Support recreational events and guest experience enhancements with refreshments, cold towels, and timely service * Follow health and safety policies, hygiene practices, and equipment care protocols * Maintain proper grooming and uniform standards consistently * Assist with linen retrieval and ensure effective waste management procedures * Collaborate with team members to ensure seamless shift transitions and attend pre-shift briefings Candidate Requirements * Previous experience in a luxury hotel or fitness/wellness center preferred * High School diploma or vocational training required * CPR and First Aid certification a plus * Fluent English communication (spoken and written); additional languages beneficial * Friendly, guest-focused attitude with strong interpersonal skills * High personal hygiene and professional appearance standards * Physically fit, able to lift and set up pool/beach furniture, and work outdoors in warm conditions * Strong attention to cleanliness, safety, and service excellence Why Join Us * Gain experience with a globally renowned hospitality brand at a landmark Dubai resort * Access professional development programs and internal promotion opportunities * Enjoy employee benefits including global discounts, wellness access, and more * Work in a supportive team environment that values guest satisfaction and employee pride * Contribute to delivering high-quality luxury service to global travelers

Pool and Beach Attendant

Job Title Digital Marketing Executive - Hospitality and Content Strategy - Accor Dubai Job Description Digital Marketing Executive - Hospitality and Content Strategy - Accor Dubai Position Overview Accor Dubai is hiring a Digital Marketing Executive to drive content optimization, online visibility, and channel performance for hotel and hospitality services. This full-time position is ideal for digital marketing professionals passionate about SEO, content strategy, and social media. You ll support brand presence across all digital platforms and assist in implementing traffic-driving campaigns. Employment Overview Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Digital Marketing / SEO Salary: 5000-7000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Current Location: UAE preferred Job Type: Full Time Core Duties * Assist the Digital Marketing Manager in executing online strategies tailored to key target markets * Update and maintain hotel content across direct and indirect booking channels * Develop and publish original, engaging, high-quality content for digital and social platforms * Analyze competitor activity regularly and ensure competitive positioning in content and campaigns * Manage social media presence, posts, engagement, and community interaction * Optimize SEO, paid social, metasearch, and display ad efforts to boost traffic and conversion * Support execution of targeted email marketing campaigns across hotel services * Monitor rate parity with OTAs and ensure alignment with revenue strategy * Track website performance and deliver actionable monthly and quarterly reports * Generate creative ideas to enhance brand visibility and guest engagement Candidate Requirements * Certificate or diploma in marketing, communications, or a related field * Prior hotel or hospitality marketing experience strongly preferred * Proficiency in Microsoft Office Suite and email platforms * Strong knowledge of social media management and content trends * Familiarity with video/photo editing and Adobe Experience Manager (AEM) * Excellent written and verbal English; other languages are a plus * Strong communication, presentation, and interpersonal skills * Self-motivated, proactive, and adaptable to fast-paced environments * High integrity, confidentiality, and sense of urgency Life at Accor * Enjoy global employee benefits and discounted hotel rates * Grow through professional development programs and career mobility * Work in a purpose-driven, inclusive culture that celebrates diversity * Contribute to meaningful hospitality experiences that make a difference

Digital Marketing Executive

Job Title
Hotel Reservations Agent Accor Group Dubai, UAE
Job Description
Hotel Reservations Agent Accor Group Dubai, UAE Role Summary Join Accor in Dubai as a Hotel Reservations Agent, where you will handle guest booking requests, manage room availability, and ensure every reservation is processed with accuracy and attention to detail. You will serve as the first point of contact for potential guests, delivering a professional and personalized booking experience while supporting Front Office operations when needed. Job Details Location: UAE Location City: Dubai Industry: Hospitality / Travel Function: Reservations / Front Office Salary: 4000 6000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full Time What You ll Do Respond promptly to telephone and email reservation requests, confirming details in line with hotel standards. Check room and rate availability and accept or decline bookings based on capacity. Review next-day reservations for accuracy, ensuring all guest details and special requests are in place. Maintain full knowledge of all room types, rates, amenities, and hotel facilities. Record and verify vouchers or guarantee letters, following up to ensure receipt before guest arrival. Monitor email correspondence and ensure all booking data is complete and accurate. Stay updated on current rates, special packages, and promotions. Apply standardized wording in reservation notes and communicate updates to relevant departments. Assist the Front Office as a Guest Service Agent when required, including handling cash floats. Ensure guest registration cards are accurately completed and profiles updated in the PMS. Seek approval from management for any rebates or discounts related to guest disputes. Perform additional tasks as assigned by the department head. Ideal Profile Previous hotel reservations and front office experience. Familiarity with Hotel PMS systems. Strong attention to detail and organizational skills. Excellent communication and customer service abilities. Ability to work flexible shifts, including weekends and holidays. Why Join Us As part of Accor, you ll access global career opportunities, exclusive employee benefits, and extensive training programs. You will join a culture built on respect, diversity, and a passion for delivering world-class hospitality. About the Company Accor is a global leader in hospitality, operating over 5,000 hotels and residences across 110 countries. With a portfolio of more than 40 brands, Accor offers career growth, training opportunities, and the chance to be part of an inclusive and innovative hospitality group committed to excellence and sustainability.
Post Details

Hotel Reservations Agent Accor Group Dubai, UAE

Job Title Food and Beverage Attendant Hotel Dining and Service Dubai, UAE Job Description Food and Beverage Attendant Hotel Dining and Service Dubai, UAE Position Overview Accor is looking for a friendly and service-oriented Food and Beverage Attendant to join one of its premier properties in Dubai. This is an ideal role for hospitality professionals or freshers who are eager to grow their career in a dynamic food and beverage environment within a luxury hotel setting. If you're passionate about guest service, teamwork, and learning, this is your chance to join one of the world s leading hotel groups. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Food Services / Hospitality Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview Guest Service and Restaurant Operations As a Food and Beverage Attendant, you will play a key role in delivering exceptional dining experiences across various outlets within the hotel. You ll provide courteous and efficient service, assist in food and drink recommendations, and ensure cleanliness and organization at your station. This is a hands-on, customer-focused role with opportunities to work in multiple departments and develop core service skills. What You ll Do * Serve food and beverages to guests in a professional and friendly manner * Understand the full food and beverage menu, and recommend pairings or upsell alternatives * Ensure that dining areas are clean, organized, and well-stocked before and after service * Handle guest queries and complaints with professionalism or escalate when necessary * Follow opening and closing procedures of your station or assigned area * Rotate between different F&amp;B outlets based on operational requirements * Monitor inventory and minimize wastage of supplies and equipment * Assist with equipment inventory and stock counts as needed * Maintain proper grooming, uniform standards, and personal hygiene * Support colleagues and cooperate with other hotel departments * Adhere to hotel rules, fire safety, hygiene standards, and HACCP regulations * Participate in scheduled training and performance review sessions Ideal Profile Hospitality-Driven and Guest-Oriented * Diploma or degree in hospitality or vocational training preferred * 0 1 year experience in a hotel food and beverage environment; freshers welcome * Excellent interpersonal and communication skills * Flexible and willing to support other areas within F&amp;B as needed * Positive attitude, team spirit, and commitment to high service standards * Good time management and organizational skills * Knowledge of HACCP guidelines and basic food safety procedures * Physically fit and capable of standing for extended shifts

Food and Beverage Attendant

Job Title Stewarding Supervisor Luxury Hotel Kitchen Operations and Hygiene Management Dubai, UAE Job Description Stewarding Supervisor Luxury Hotel Kitchen Operations and Hygiene Management Dubai, UAE Position Overview Accor is hiring a Stewarding Supervisor to lead kitchen and back-of-house cleanliness, sanitation, and organization in a luxury hotel environment. This role involves managing the stewarding team, overseeing dishwashing operations, maintaining hygiene standards, managing cleaning inventories, and ensuring full compliance with food safety and local regulations. You will work closely with culinary and F&amp;B teams to support seamless operations and deliver exceptional service standards. Job Details Job Location: Dubai, UAE Industry: Food Services / Hospitality Function: Food Preparation / Service Gender: Any Candidate Nationality: Any Job Type: Full Time What You ll Do * Supervise daily stewarding operations, ensuring cleanliness and organization across all kitchen and F&amp;B sections. * Manage, schedule, and train stewarding staff, fostering a high-performance and respectful work culture. * Oversee dishwashing operations and maintenance of cleaning equipment. * Maintain inventory of cleaning supplies, chemicals, and kitchen equipment. * Implement HACCP, sanitation, and safety procedures in compliance with food safety regulations. * Conduct regular inspections of kitchens, storage areas, and equipment to maintain readiness for health inspections. * Coordinate with Head Chef, Chief Steward, and F&amp;B teams to support kitchen and event operations. * Manage waste disposal and recycling according to sustainability commitments and local laws. * Support service periods by ensuring all cleaning tasks are completed to operational standards. Ideal Profile * Previous supervisory experience in stewarding within a 5-star hotel or luxury resort. * Strong knowledge of hygiene, sanitation, and food safety protocols. * Familiarity with commercial kitchen equipment and dishwashing machinery. * Strong organizational and scheduling skills. * Good communication skills and basic computer literacy. * Ability to lead and motivate a diverse team in a fast-paced environment. Why Join Us * Be part of a prestigious global hospitality brand with limitless career opportunities. * Access professional development and training programs. * Work in a collaborative, inclusive, and guest-focused environment. * Competitive salary and employee benefits package.

Stewarding Supervisor Luxury Hotel Kitchen Operations

Job Title
Hostess Luxury Restaurant and Guest Reception Dubai, UAE
Job Description
Hostess Luxury Restaurant and Guest Reception Dubai, UAE Position Overview Queen Elizabeth II (QE2), Dubai s one-of-a-kind floating hotel, is seeking a well-presented and guest-focused Hostess to welcome diners and coordinate front-of-house operations at one of its signature restaurants. This role is ideal for individuals with strong communication skills, restaurant experience, and a passion for delivering a refined guest experience in a historically rich hospitality setting. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Food Services / Hospitality Salary: 3500 5000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview Guest Greeting and Front-of-House Coordination As a Hostess, you will be responsible for creating a welcoming and organized dining experience by managing reservations, seating plans, and guest arrivals. You'll coordinate closely with the service team to ensure smooth table turnovers and personalized service for every guest. Your role will also include answering phone inquiries, managing to-go orders, and handling billing for specific guest transactions. What You ll Do * Greet guests warmly upon arrival and provide estimated wait times as needed * Monitor the restaurant s waiting list and manage table allocations using the reservation system * Maintain awareness of current promotions and assist with guest handoff to service staff * Coordinate reservation details, special requests, and dietary preferences * Answer incoming calls to assist with inquiries, reservations, or take-out orders * Handle guest bills for to-go or non-dining transactions, verifying order details and processing payments * Ensure all hostess station areas are clean, presentable, and stocked with menus or collateral * Maintain a positive and professional attitude under pressure and during busy periods * Bid guests farewell with courtesy and professionalism, ensuring a lasting impression * Collaborate with waitstaff, kitchen, and management for seamless service Ideal Profile Professional and Guest-Focused * Minimum 1 year experience in a hostess or guest services role in a hotel or upscale restaurant * Proficiency in Micros POS system is preferred * Fluent in English; other languages are a plus * Strong guest interaction skills and telephone etiquette * Calm, courteous, and presentable with strong attention to detail * Hospitality background preferred with an understanding of seating flow and guest satisfaction * Able to multitask, remain organized, and manage queues or unexpected guest flow * Flexible with work shifts, including evenings, weekends, and holidays Why Join Us QE2 Careers in Dubai * Be part of a legendary hospitality brand rooted in British maritime heritage * Work aboard Dubai s only floating hotel offering unique guest experiences * Competitive compensation and employee benefits * Opportunity to grow within a culturally diverse and service-oriented team * Contribute to one of the UAE s most iconic and historic hotel properties About the Company The Queen Elizabeth II (QE2) Hotel, permanently docked at Dubai s Port Rashid, is the only floating hotel in the emirate. Blending historic elegance with modern luxury, QE2 features 447 rooms, dining outlets, and immersive heritage tours. As a prestigious hospitality destination, it offers employees the chance to work in a setting unlike any other where tradition, innovation, and world-class service come together. Join QE2 and be part of Dubai s living maritime history.
Post Details

Hostess Luxury Restaurant and Guest Reception Dubai, UAE

Join Accor Group and explore 83   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.