Urwah Admin

ACE Money Transfer

<div><b>About us:</b><h1 class="jobSectionHeader"><b>
ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 28 countries across the UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries.</b></h1><b>
Job Role:</b><br>
<br>
<b>Executive Support Coordinator</b><b> - </b><b>Payments &amp; Banking Infrastructure</b><br>
<div><div><div><b>
Location</b></div><div> Pakistan - Remote</div><div><b> Reports To</b></div><div> Head of Payments &amp; Banking Infrastructure</div></div><br>
<div><div><b>
Department</b></div><div> Payments &amp; Banking Infrastructure</div><div><b> Contract</b></div><div> Full-time</div></div><br>
</div><h1 class="jobSectionHeader"><b>
About the Role</b><br>
</h1>
ACE Money Transfer is a UK-based international remittance business processing over half a million transactions per month across a global network of corridors, acquirers, and payment partners. The Payments and Banking Infrastructure (PBI) team sits at the centre of that operation, covering card acquiring, open banking, banking relationships, payout partnerships, and corridor strategy.<br>
The PBI Executive Support Specialist is a skilled operational and coordination role sitting directly beneath the Head of PBI. This is not a people management position. There are no direct reports. The role exists to ensure the Head of PBI, and the wider team are well-organised, well-prepared, and able to focus on delivery &mdash; by taking ownership of the administrative, coordination, and reporting infrastructure that keeps the department running.<br>
The right person is proactive, detail-oriented, and comfortable operating across a fast-moving function with multiple workstreams and senior stakeholders. They act as an extension of the Head of PBI, not independently of them.<h1 class="jobSectionHeader"><b>
Key Responsibilities</b></h1><h2 class="jobSectionHeader"><b>
Department Coordination</b><br>
</h2><ul><li>
Keep PBI's action and commitment tracker current at all times, flagging upcoming deadlines and overdue items to the Head of PBI</li><li>
Follow up with team members and other departments on outstanding inputs and deliverables, escalating where progress has stalled</li><li>
Coordinate across Finance, IT, Legal, and Compliance on routine PBI dependencies, ensuring nothing falls through the cracks</li><li>
Maintain organised filing across contracts, agreements, term sheets, and reference documents</li></ul><h2 class="jobSectionHeader"><br>
<b>
Meeting and Reporting Preparation</b><br>
</h2><ul><li>
Prepare agendas, presentation materials, and briefing notes for PBI's weekly meetings and senior management forums</li><li>
Take structured meeting notes and distribute clear action logs with owners and deadlines after each session</li><li>
Consolidate team inputs for the monthly CEO reporting pack, cross-check for consistency, and flag gaps to the Head of PBI ahead of sign-off</li><li>
Keep the Head of PBI's commitments to senior leadership logged and visible, with deadlines tracked</li></ul><h2 class="jobSectionHeader"><br>
<b>
Scheduling and Logistics</b><br>
</h2><ul><li>
Manage the Head of PBI's calendar, coordinating internal and external meetings and resolving scheduling conflicts</li><li>
Prepare briefing notes and context documents ahead of external meetings with banks, acquirers, and payment partners</li></ul><h2 class="jobSectionHeader"><br>
<b>
External Coordination Support</b><br>
</h2><ul><li>
Send follow-up communications after external meetings, capturing agreed next steps and circulating to relevant parties</li><li>
Maintain a contact log across the banking and payment partner network, tracking engagement dates, open items, and key context</li><li>
Support partner onboarding logistics, including agreement coordination and introductory meeting setup</li></ul><h1 class="jobSectionHeader"><b>
What We Are Looking For</b></h1><h2 class="jobSectionHeader"><br>
<b>
Essential</b><br>
</h2><ul><li>
3 to 6 years of experience in an operational support, executive support, or business coordination role</li><li>
Strong written English &mdash; able to draft professional communications, briefing notes, and summaries independently</li><li>
Highly organised with a proven ability to manage multiple workstreams and deadlines simultaneously</li><li>
Confident following up with senior colleagues on outstanding items in a professional and persistent manner</li><li>
Comfortable working with financial data, spreadsheets, and executive-level presentations</li><li>
Available during UK business hours or with significant overlap (PKT is UTC+5)</li></ul><h2 class="jobSectionHeader"><br>
<b>
Desirable</b><br>
</h2><ul><li>
Background in financial services, fintech, payments, or a similarly fast-paced commercial environment</li><li>
Experience supporting a senior leader or head of function in a complex, multi-stakeholder organisation</li><li>
Familiarity with payments, banking, or remittance terminology</li></ul><h1 class="jobSectionHeader"><b>
What We Offer</b><br>
</h1><ul><li>
Competitive salary aligned to experience</li><li>
A high-visibility support role at the centre of a growing international payments function</li><li>
Direct exposure to global banking relationships, acquiring partnerships, and payment infrastructure strategy</li>
A fast-moving environment where strong execution is recognised and valued.<br>
<li>
<br>
ACE Money Transfer: https://acemoneytransfer.com/company-profile</li></ul><p>
</p><p>RheqBwmYQC</p></div>

Executive Support Coordinator

<div><p><b>ACE Properties</b> is a Real Estate subsidiary of ACE Group for Companies, an ACE group of companies having a diversified portfolio including Digital remittance services in more than 100+ countries, digital wallet services in the UK, and real estate projects, a web-based News Channel, advertising businesses, and software solutions in Pakistan. ACE Properties.</p><p><b>
Active Projects:</b> Canal City Sarai Alamgir, Dream City Kharian &amp; ACE Shopping Park Kharian</p><p>
The basic purpose of the First Impression Officer will be to facilitate walk-in guests at the reception in a pleasant manner through attentive listening and a problem-solving attitude. Talking and making calls to relevant individuals using the IP system, and also providing a range of administrative and clerical duties</p><p><b>
Job Responsibilities:</b></p><ul><li>
Greeting and welcoming visitors and directing them appropriately.</li><li>
Communicating with relevant departments like HRD, Sales and Admin etc. regarding the visitor or interviewee</li><li>
Answering queries of the visitors, if any information is required or contact the relevant department for further information.</li><li>
Maintain visitor's log</li><li>
Issuance of Visitors' badges to interviewees and other visitors.</li><li>
Receiving and sorting daily couriers and issuance in relevant departments and maintaining a log of the same.</li><li>
Daily verify that all lines are working properly and telephone devices are functional</li><li>
Answers incoming calls and route to relevant departments if required.</li><li>
Focus on attentive listening and problem-solving.</li><li>
Provides information obtained from a variety of sources to field questions from a caller regarding departments, phone numbers, operational hours, etc.</li><li>
Updates and maintains a personal copy of the company telephone directory and other resources to ensure accurate dispensing of information.</li><li>
Guides staff about routine questions regarding IP dialing and train where the particular staff need guidance on how to operate.</li><li>
Facilitate call making and prepare a log of the same.</li><li>
Report telephone/internet issues to the NSS department for immediate assistance.</li><li>
Arrange to call back on the specified time if requested/promised.</li><li>
Maintain meeting logs as per the meeting room reservations.</li><li>
Highlight all issues related to calls to concerned officials to resolve the matter and facilitate customers to the fullest.</li><li>
Arrange meetings of directors with managers and respective staff as requested.</li><li>
Keep looking forward to enhancing the knowledge base by working on communication skills and language accents.</li><li>
Act as a custodian of all mobile numbers and relevant data in possession.</li><li>
Keep records of calls placed and received</li><li>
Perform typing, proofreading, data entry, tasks etc.</li><li>
Set up conference calls in different locations and time zones</li><li>
Assist the monitoring section in CCTV review for assigned tasks.</li><li>
Perform all other duties as assigned.<br>
<br>
<i>ACE Money Transfer: </i><i>https://acemoneytransfer.com/company-profile</i></li></ul><p>
</p><p>RZI7YcOfn6</p></div>

First Impressions Officer (Female) - ACE Properties

<div><p><b>ACE Properties</b> is a Real Estate subsidiary of ACE Group for Companies, an ACE group of companies having a diversified portfolio including Digital remittance services in more than 100+ countries, digital wallet services in the UK, and real estate projects, a web-based News Channel, advertising businesses, and software solutions in Pakistan. ACE Properties.</p><p><b>
Location: </b>Dream City</p><p>
The basic purpose of the First Impression Officer will be to facilitate walk-in guests at the reception in a pleasant manner through attentive listening and a problem-solving attitude. Talking and making calls to relevant individuals using the IP system, and also providing a range of administrative and clerical duties</p><p><b>
Job Responsibilities:</b></p><ul><li>
Greeting and welcoming visitors and directing them appropriately.</li><li>
Communicating with relevant departments like HRD, Sales and Admin etc. regarding the visitor or interviewee</li><li>
Answering queries of the visitors, if any information is required or contact the relevant department for further information.</li><li>
Maintain visitor's log</li><li>
Issuance of Visitors' badges to interviewees and other visitors.</li><li>
Receiving and sorting daily couriers and issuance in relevant departments and maintaining a log of the same.</li><li>
Daily verify that all lines are working properly and telephone devices are functional</li><li>
Answers incoming calls and route to relevant departments if required.</li><li>
Focus on attentive listening and problem-solving.</li><li>
Provides information obtained from a variety of sources to field questions from a caller regarding departments, phone numbers, operational hours, etc.</li><li>
Updates and maintains a personal copy of the company telephone directory and other resources to ensure accurate dispensing of information.</li><li>
Guides staff about routine questions regarding IP dialing and train where the particular staff need guidance on how to operate.</li><li>
Facilitate call making and prepare a log of the same.</li><li>
Report telephone/internet issues to the NSS department for immediate assistance.</li><li>
Arrange to call back on the specified time if requested/promised.</li><li>
Maintain meeting logs as per the meeting room reservations.</li><li>
Highlight all issues related to calls to concerned officials to resolve the matter and facilitate customers to the fullest.</li><li>
Arrange meetings of directors with managers and respective staff as requested.</li><li>
Keep looking forward to enhancing the knowledge base by working on communication skills and language accents.</li><li>
Act as a custodian of all mobile numbers and relevant data in possession.</li><li>
Keep records of calls placed and received</li><li>
Perform typing, proofreading, data entry, tasks etc.</li><li>
Set up conference calls in different locations and time zones</li><li>
Assist the monitoring section in CCTV review for assigned tasks.</li><li>
Perform all other duties as assigned.<br>
<br>
<i>ACE Money Transfer: </i><i>https://acemoneytransfer.com/company-profile</i></li></ul><p>
</p><p>QGfVQt4g1e</p></div>

<div>
 <strong>
  ACE Properties
 </strong>
 is a Real Estate subsidiary of ACE Group for Companies, an ACE group of companies having a diversified portfolio including Digital remittance services in more than 100+ countries, digital wallet services in the UK, and real estate projects, a web-based News Channel, advertising businesses, and software solutions in Pakistan. ACE Properties.
 <br/>
 <br/>
 <strong>
  Active Projects:
 </strong>
 Canal City Sarai Alamgir, Dream City Kharian &amp; ACE Shopping Park Kharian
 <br/>
 <br/>
 The basic purpose of the First Impression Officer will be to facilitate walk-in guests at the reception in a pleasant manner through attentive listening and a problem-solving attitude. Talking and making calls to relevant individuals using the IP system, and also providing a range of administrative and clerical duties
 <br/>
 <br/>
 <strong>
  Job Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Greeting and welcoming visitors and directing them appropriately
  </li>
  <li>
   Communicating with relevant departments like HRD, Sales and Admin etc. regarding the visitor or interviewee
  </li>
  <li>
   Answering queries of the visitors, if any information is required or contact the relevant department for further information
  </li>
  <li>
   Maintain visitor's log
  </li>
  <li>
   Issuance of Visitors' badges to interviewees and other visitors
  </li>
  <li>
   Receiving and sorting daily couriers and issuance in relevant departments and maintaining a log of the same
  </li>
  <li>
   Daily verify that all lines are working properly and telephone devices are functional
  </li>
  <li>
   Answers incoming calls and route to relevant departments if required
  </li>
  <li>
   Focus on attentive listening and problem-solving
  </li>
  <li>
   Provides information obtained from a variety of sources to field questions from a caller regarding departments, phone numbers, operational hours, etc
  </li>
  <li>
   Updates and maintains a personal copy of the company telephone directory and other resources to ensure accurate dispensing of information
  </li>
  <li>
   Guides staff about routine questions regarding IP dialing and train where the particular staff need guidance on how to operate
  </li>
  <li>
   Facilitate call making and prepare a log of the same
  </li>
  <li>
   Report telephone/internet issues to the NSS department for immediate assistance
  </li>
  <li>
   Arrange to call back on the specified time if requested/promised
  </li>
  <li>
   Maintain meeting logs as per the meeting room reservations
  </li>
  <li>
   Highlight all issues related to calls to concerned officials to resolve the matter and facilitate customers to the fullest
  </li>
  <li>
   Arrange meetings of directors with managers and respective staff as requested
  </li>
  <li>
   Keep looking forward to enhancing the knowledge base by working on communication skills and language accents
  </li>
  <li>
   Act as a custodian of all mobile numbers and relevant data in possession
  </li>
  <li>
   Keep records of calls placed and received
  </li>
  <li>
   Perform typing, proofreading, data entry, tasks etc
  </li>
  <li>
   Set up conference calls in different locations and time zones
  </li>
  <li>
   Assist the monitoring section in CCTV review for assigned tasks
  </li>
  <li>
   Perform all other duties as assigned
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  ACE Money Transfer: https://acemoneytransfer.com/company-profile
  <br/>
  <br/>
 </em>
 Powered by JazzHR
 <br/>
 <br/>
 RZI7YcOfn6
</div>


First Impressions Officer  (Female) - ACE Properties

<div>
 <strong>
  About Us:
  <br/>
  <br/>
 </strong>
 ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 29 countries across the UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries
 <br/>
 <br/>
 <strong>
  Role Purpose
  <br/>
  <br/>
 </strong>
 The Officer &ndash; GRC supports the Cybersecurity team in keeping the company&rsquo;s security policies, records and controls up to date. It is a hands-on learning role that develops the trainee into a capable GRC practitioner while helping with everyday documentation, tracking and reporting tasks.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Keep security policies, procedures and registers up to date and well organised
  </li>
  <li>
   Help maintain the risk register and follow up with owners for updates
  </li>
  <li>
   Collect and organise evidence needed for audits and reviews
  </li>
  <li>
   Support user access reviews by gathering data and flagging anything unusual
  </li>
  <li>
   Help complete security questionnaires from partners and vendors
  </li>
  <li>
   Track open actions and control gaps until they are closed
  </li>
  <li>
   Support reporting to management, including simple dashboards and summaries
  </li>
  <li>
   Provide general support to the GRC team, such as scheduling reviews and taking notes
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills &amp; Attributes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Cybersecurity, Information Systems, Computer Science or a related field
  </li>
  <li>
   Basic understanding of information security concepts
  </li>
  <li>
   Good written communication and strong attention to detail
  </li>
  <li>
   Comfortable using Microsoft Word, Excel and PowerPoint
  </li>
  <li>
   Organised and able to manage several tasks to deadline
  </li>
  <li>
   Trustworthy in handling confidential information
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desirable
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Awareness of common security standards such as ISO 27001
  </li>
  <li>
   Working toward a relevant certification (e.g. Security+)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What The Role Offers
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Mentoring and on-the-job training within an established team
  </li>
  <li>
   Practical experience across governance, risk and compliance
  </li>
  <li>
   A clear path to a permanent GRC role, based on performance. Role Purpose The Trainee &ndash; GRC supports the Cybersecurity team in keeping the company&rsquo;s security policies, records and controls up to date. It is a hands-on learning role that develops the trainee into a capable GRC practitioner while helping with everyday documentation, tracking and reporting tasks. Key Responsibilities
  </li>
  <li>
   Keep security policies, procedures and registers up to date and well organised
  </li>
  <li>
   Help maintain the risk register and follow up with owners for updates
  </li>
  <li>
   Collect and organise evidence needed for audits and reviews
  </li>
  <li>
   Support user access reviews by gathering data and flagging anything unusual
  </li>
  <li>
   Help complete security questionnaires from partners and vendors
  </li>
  <li>
   Track open actions and control gaps until they are closed
  </li>
  <li>
   Support reporting to management, including simple dashboards and summaries
  </li>
  <li>
   Provide general support to the GRC team, such as scheduling reviews and taking notes
  </li>
  <li>
   Required Skills &amp; Attributes
  </li>
  <li>
   Bachelor&rsquo;s degree in Cybersecurity, Information Systems, Computer Science or a related field
  </li>
  <li>
   Basic understanding of information security concepts
  </li>
  <li>
   Good written communication and strong attention to detail
  </li>
  <li>
   Comfortable using Microsoft Word, Excel and PowerPoint
  </li>
  <li>
   Organised and able to manage several tasks to deadline
  </li>
  <li>
   Trustworthy in handling confidential information
  </li>
  <li>
   Desirable
  </li>
  <li>
   Awareness of common security standards such as ISO 27001
  </li>
  <li>
   Working toward a relevant certification (e.g. Security+)
  </li>
  <li>
   What the Role Offers
  </li>
  <li>
   Mentoring and on-the-job training within an established team
  </li>
  <li>
   Practical experience across governance, risk and compliance
  </li>
  <li>
   A clear path to a permanent GRC role, based on performance
   <br/>
   <br/>
  </li>
 </ul>
 ACE Money Transfer Profile:https://acemoneytransfer.com/company-profile
 <br/>
 <br/>
 Powered by JazzHR
 <br/>
 <br/>
 LLg9MC5gU7
</div>


Officer – Governance, Risk & Compliance

<div><h1 class="jobSectionHeader"><b>Job Title:</b><b> Technical Writer Intern (</b><b>03 months Paid Internship Leading to Job</b><b>)</b></h1><h2 class="jobSectionHeader"><b>
About Us</b><b>:</b><br>
<br>
<b>ACE Money Transfer is a UK-based company headquartered in Manchester, United Kingdom. The company is an online remittance service provider for customers in the UK, Canada, Australia, and the European Union, including Switzerland. The company is a parent company in a group of companies with a diversified portfolio, including digital wallet services in the UK and real estate, advertising businesses, and software solutions in Pakistan.</b><br>
<br>
<b>About the Role:</b></h2><p>
We are seeking a motivated and detail-oriented Technical Writer Interns to support our engineering and product teams by creating, maintaining, and improving technical documentation. This internship provides an opportunity to gain hands-on experience working with software development teams and learning how technical information is structured, documented, and communicated.</p><p>
The ideal candidate is eager to learn, has strong writing skills, and can collaborate with engineers, DevOps teams, and product stakeholders to transform complex technical concepts into clear, organized documentation.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><ul><li>
Assist in creating and maintaining Software Requirements Specifications (SRS) and Business Requirements Documents (BRDs).</li><li>
Support the preparation and updating of API documentation using OpenAPI/Swagger specifications.</li><li>
Help create and maintain Configuration Documents for Infrastructure and DevOps teams.</li><li>
Assist with documenting Incident Reports and Root Cause Analysis (RCA) reports.</li><li>
Support the development and maintenance of Data Dictionaries for product databases.</li><li>
Contribute to Software Design Documents (SDDs) and technical documentation.</li><li>
Maintain Release Notes, feature documentation, and product updates.</li><li>
Review existing documentation and help ensure accuracy, consistency, and completeness.</li><li>
Collaborate with engineers, developers, and DevOps team members to gather technical information.</li><li>
Assist in improving documentation templates, processes, and best practices.</li></ul><h2 class="jobSectionHeader"><b>
Required Qualifications</b></h2><ul><li>
Currently pursuing or recently completed a degree in Computer Science, Software Engineering, Information Technology, Technical Communication, or a related field.</li><li>
Strong written and verbal communication skills.</li><li>
Interest in software development, engineering processes, and technical documentation.</li><li>
Ability to understand and simplify technical concepts.</li><li>
Strong attention to detail and willingness to learn.</li><li>
Ability to work collaboratively with cross-functional teams.</li></ul><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2><ul><li>
Basic understanding of software development lifecycle (SDLC).</li><li>
Familiarity with APIs, databases, or cloud/infrastructure concepts.</li><li>
Experience with documentation tools such as Confluence, Jira, Markdown, Git, or Swagger/OpenAPI.</li><li>
Basic knowledge of software requirements and technical documentation practices.</li><li>
Previous experience with technical writing, documentation, blogging, or research projects.</li></ul><h2 class="jobSectionHeader"><b>
Skills &amp; Competencies</b></h2><ul><li>
Technical writing and editing</li><li>
Research and information gathering</li><li>
Documentation organization and management</li><li>
Attention to detail</li><li>
Collaboration and communication</li><li>
Ability to learn technical concepts quickly</li><li>
Problem-solving mindset</li></ul><h2 class="jobSectionHeader"><b>
ACE Money Transfer profile: </b><b>https://acemoneytransfer.com/company-profile</b></h2><p>
</p><p>WptX6f1dmB</p></div>

Technical Writers - Interns

<div><b>Department:</b> IT / Network, Support &amp; Security<br>
<b>Reports To:</b> Assistant Manager / IT Manager<br>
<b>Job Type:</b> Full-time<br>
<br>
<b>About Us:</b><br>
<br>
ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 29 countries across the UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100+ countries.<br>
<br>
<b>Job Purpose</b><br>
<br>
The Network, Support &amp; Security Department Executive is responsible for managing day-to-day network support, cloud administration, user access, system availability, endpoint security, backups, compliance reviews, and IT asset documentation. The role ensures reliable IT operations, secure access management, timely issue resolution, and compliance with internal IT policies and security standards.<br>
<br>
<b>Key Responsibilities</b><br>
<br>
<b>IT Support &amp; Service Delivery</b><ul><li>
Resolve assigned network and IT support tickets within the defined SLA and priority timelines.</li><li>
Provide timely support for users related to network connectivity, system access, Microsoft 365, Google Workspace, VPN, and other IT services.</li><li>
Ensure personal queue tickets are monitored, updated, and closed with proper resolution notes.</li><li>
Coordinate with internal teams for escalations and follow-ups where required.</li></ul><br>
<b>
Microsoft 365 &amp; Google Workspace Administration</b><ul><li>
Manage user accounts, groups, permissions, licenses, and access rights in Microsoft 365 and Google Workspace.</li><li>
Ensure cloud-based applications are properly administered and aligned with company access policies.</li><li>
Support email, drive, shared mailbox, and collaboration platform-related issues.</li><li>
Monitor and maintain cloud app security and access hygiene.</li></ul><br>
<b>
Joiner, Mover &amp; Leaver Access Management</b><br>
<ul><li>
Create AD accounts, email accounts, network access, VPN access, and required permissions for new joiners before or on Day 1.</li><li>
Ensure passwords and initial access are configured securely.</li><li>
Disable leaver accounts and revoke access on the same day of exit.</li><li>
Update access records and coordinate with HR/Admin for joiner and leaver information.</li></ul><br>
<b>
 Network &amp; Firewall Maintenance</b><ul><li>
Maintain firewall, routers, switches, access points, and other network devices.</li><li>
Monitor UniFi AP uptime, performance, and coverage across all assigned sites.</li><li>
Troubleshoot network connectivity, Wi-Fi, routing, and firewall-related issues.</li><li>
Ensure network uptime, stability, and performance are maintained as per SLA.</li></ul><br>
<b>
Server Availability &amp; Backup Management</b><ul><li>
Monitor and maintain assigned servers and services to ensure high availability.</li><li>
Perform regular health checks for servers, network services, and critical systems.</li><li>
Execute and verify daily backups as per backup policy.</li><li>
Report backup failures immediately and ensure corrective action is completed.</li></ul><br>
<b>
Endpoint Security &amp; BitLocker Compliance</b><ul><li>
Ensure all company laptops and desktops are encrypted with BitLocker.</li><li>
Monitor encryption coverage and report non-compliant devices.</li><li>
Support endpoint security enforcement and device compliance activities.</li><li>
Maintain records of encrypted and non-encrypted company assets.</li></ul><br>
<b>
Risk, Security &amp; Compliance</b><ul><li>
Deploy critical patches within the defined MTTP target, especially within 7 days for critical patches.</li><li>
Conduct quarterly VPN access reviews and remove inactive or unauthorized users.</li><li>
Perform quarterly AD access reviews, including group memberships and stale accounts.</li><li>
Ensure AD password policy compliance for all users.</li><li>
Support IT security audits and compliance reporting where required.</li></ul><br>
<b>
Asset &amp; Documentation Management</b><ul><li>
Update IT asset records within 24 hours of any asset change, assignment, replacement, or return.</li><li>
Maintain updated documentation for network devices, SSIDs, AP layouts, switch configurations, and firewall details.</li><li>
Ensure network and system documentation is accurate, complete, and available for review.</li><li>
Support asset tracking, tagging, and governance activities.</li></ul><br>
<b>
Key Performance Indicators</b><ul><li>
Assigned network tickets resolved within SLA:<b> 95%</b></li><li>
Microsoft Cloud Base Apps, Google Workspace &amp; Microsoft 365 management:<b> 95%</b></li><li>
Joiner network access completed by Day 1: <b>100%</b></li><li>
Firewall, routers, network devices, and UniFi AP uptime:<b> 99.9%</b></li><li>
BitLocker encryption coverage: <b>100%</b></li><li>
Server availability for assigned services:<b> 99.9%</b></li><li>
Daily backup execution and verification: <b>100%</b></li><li>
Quarterly VPN access reviews: <b>100% reviewed</b></li><li>
AD password policy compliance: <b>100%</b></li><li>
Critical patch deployment within 7 days: <b>100%</b></li><li>
Leaver access revoked same day: <b>100%</b></li><li>
Quarterly AD access reviews: <b>100% reviewed</b></li><li>
Asset updates within 24 hours: <b>100%</b></li><li>
Network device documentation accuracy:<b> 98%</b></li></ul><br>
<b>
Required Skills &amp; Competencies</b><ul><li>
Strong knowledge of networking, firewalls, routers, switches, and access points.</li><li>
Hands-on experience with Active Directory, Microsoft 365, and Google Workspace.</li><li>
Understanding of VPN, endpoint security, BitLocker, patching, and backup processes.</li><li>
Ability to troubleshoot network, system, and user access issues.</li><li>
Good understanding of IT security, access control, and compliance practices.</li><li>
Strong documentation and reporting skills.</li><li>
Ability to manage tickets within SLA and prioritize tasks effectively.</li><li>
Good communication and coordination skills.</li></ul><br>
<b>
Required Qualifications &amp; Experience</b><ul><li>
Bachelor&rsquo;s degree in IT, Computer Science, Networking, or a related field.</li><li>
1&ndash;3 years of experience in IT support, network support, system administration, or security operations.</li><li>
Certifications such as CCNA, Microsoft 365, Google Workspace, Fortinet, Sophos, or ITIL will be preferred.</li><li>
Practical experience with AD, firewall management, cloud administration, backup verification, and endpoint security will be an advantage.</li></ul><br>
ACE Money Transfer Profile: https://acemoneytransfer.com/company-profile<br>
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Network and Support Executive/Sr. Executive

Join ACE Money Transfer and explore 21   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ACE Money Transfer

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Executive Support Coordinator

First Impressions Officer (Female) - ACE Properties

First Impressions Officer (Female) - ACE Properties

First Impressions Officer (Female) - ACE Properties

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Network and Support Executive/Sr. Executive