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AKY Services Pvt Ltd

Senior Medicare (US) Call Center RepresentativeLocation: Global (On-site / Remote) Company: AKY Services Pvt Ltd Job Type: Full-time Experience Required: 3&ndash;5 years (Mandatory)We are hiring Elite Medicare Executives who know how to take live transfers and inbound calls and turn them into deals.<ul><li>Handle inbound/live transfer medicare calls</li><li>Manage 15&ndash;40 calls per day (shift dependent)</li><li>Present coverage options and carriers</li><li>Build value and overcome objections</li><li>Complete compliant applications</li><li>Ensure TCPA and consent compliance</li><li>Get the customer ready to sign up</li></ul>Requirements (MUST HAVE)<ul><li>3+ year medicare telesales experience</li><li>Proven production history</li><li>Ability to handle high call volume</li><li>Strong objection handling</li><li>Experience with multiple Medicare carriers</li><li>Proven Track Record</li></ul>Compensation<ul><li>Base Salary: PKR 80,000 &ndash; 150,000 (based on experience)</li><li>Uncapped Commissions per sold deal</li><li>Performance Bonuses</li><li>Career Growth: Team Lead / Sales Manager roles for top performers</li></ul>Top performers can earn significantly above base salary. *** Please don't apply if you don't meet above requirements ***Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Senior Medicare (US) Call Center Representative

Senior VICIdial / Dialer Administrator (Remote)Company: Best VoIP Dialer LLC Job Type: Full-time Location: Remote Salary: PKR 80,000 &ndash; PKR 250,000/- per month + Performance BonusesJob SummaryWe are looking to hire experienced VICIdial / Dialer Administrator with at least 5 years of hands-on experience managing high-volume call center dialer systems.This role is responsible for maintaining dialer stability, optimizing campaign performance, managing VoIP routing, and ensuring maximum agent productivity.This position offers high performance bonuses and long-term growth opportunities.Key Responsibilities<ul><li>Manage and maintain VICIdial server environments</li><li>Configure inbound and outbound campaigns</li><li>Optimize dialing modes (Predictive, Progressive, Manual)</li><li>Monitor dialer performance metrics (ASR, ACD, PDD, CPS)</li><li>Troubleshoot VoIP, SIP, latency, and server issues</li><li>Manage carrier routing and call quality</li><li>Create reports and dialer analytics</li><li>Integrate dialer with CRM and lead systems</li><li>Maintain DNC and compliance configurations</li><li>Support call center operations team</li><li>Calling Data Management</li><li>Ensuring the team is getting good connects</li><li>Working closely with the Team Leads Operations to ensure the performance of the calling team.</li></ul>Requirements<ul><li>Minimum 5 years experience with VICIdial administration</li><li>Strong knowledge of Linux, Asterisk, SIP, MySQL</li><li>Experience managing high-volume outbound call centers</li><li>Experience with server setup, optimization, and troubleshooting</li><li>Ability to work independently in remote environment</li></ul>Preferred Qualifications<ul><li>Experience in insurance, debt settlement, solar or home services campaigns</li><li>API integration experience</li></ul>Compensation &amp; Benefits<ul><li>Competitive base salary</li><li>Monthly performance bonuses</li><li>Long-term growth opportunities</li><li>Leadership role potential</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs250,000.00 per monthWork Location: Remote

Senior VICIdial / Dialer Administrator (Remote)

Join AKY Services Pvt Ltd and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AKY Services Pvt Ltd

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Senior Medicare (US) Call Center Representative

Senior VICIdial / Dialer Administrator (Remote)