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AlWazzan Vet Pharmacy

Job Title: Veterinarian (Sales / Technical Sales) &ndash; Arabic/EnglishOverviewWe are looking for a skilled Veterinarian to work in a sales-focused role (not a hospital/clinic role) supporting and growing our Vet Pharmacy business through product recommendations, advice, and after-sales follow-up. This position combines technical veterinary knowledge with relationship-building, product presentations, and order support to help customers choose and use the right solutions.Key Responsibilities<ul><li>Promote and sell animal products (e.g., veterinary pharmaceuticals, supplements, food, accessories, equipment&mdash;depending on our portfolio) to in store customers, clinics, and farms.</li><li>Conduct planned customer visits/calls, manage a sales and build long-term relationships with decision makers.</li><li>Provide technical product explanations, answer clinical/usage questions, and deliver product demonstrations and basic training to customers and their staff.</li><li>Follow up on quotations, orders, delivery status, and customer feedback to ensure customer satisfaction and repeat business.</li><li>Collect market feedback (customer needs, competitor activity, product performance) and report insights to management to improve offerings and sales strategy.</li><li>Maintain accurate records of visits, leads, opportunities, and sales activity (bonus if experienced with Odoo).</li></ul>Requirements<ul><li>Degree in Veterinary Medicine</li><li>Strong knowledge across multiple species: farm animals (livestock), poultry/birds, horses/equine and companion animals (pets).</li><li>Fluency in Arabic (spoken and written) is essential; strong English communication skills required.</li><li>Strong communication and presentation skills with the ability to simplify technical details for customers.</li><li>Sales mindset: organized follow-up, confidence in negotiations, and ability to meet targets.</li></ul>Preferred (Nice to Have)<ul><li>Previous experience in animal health sales / veterinary pharmaceutical sales / technical sales support.</li><li>Experience with product training sessions, in-service presentations, or customer workshops.</li></ul>What We Offer<ul><li>Stable role with growth opportunities in animal health sales and product portfolio management.</li><li>Training on products, systems, and sales process, plus ongoing learning to stay current with animal health developments.</li></ul>How to ApplyPlease send your CV to: Alwazzansulai@gmail.com or apply via Indeed. Subject line: Veterinarian (Sales) &ndash; Arabic/EnglishJob Types: Full-time, PermanentPay: KD350.000 - KD450.000 per monthAbility to commute/relocate:<ul><li>Kuwait City: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Veternarian: 1 year (Required)</li><li>Technical Sales: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Willingness to travel:<ul><li>50% (Preferred)</li></ul>Work Location: In person

Sales Executive (Veterinarian)

Job Title: Customer Service Representative (Arabic/English) &ndash; Phone Support &amp; Order Follow-UpOverview:We are seeking a dedicated Customer Service Representative to handle incoming customer phone calls, follow up on phone orders, and support customers with inquiries, complaints, and after-sales needs. When call volume is lower, you will assist with additional operational tasks such as basic website management and other administrative support as needed.Key Responsibilities:<ul><li>Answer inbound customer calls promptly and professionally, primarily in Arabic and also in English when needed</li><li>Take and process customer phone orders accurately, confirming product details, quantities, delivery details, and payment method (if applicable)</li><li>Follow up on pending orders, delivery status, and customer requests until closure</li><li>Handle customer complaints calmly and effectively, escalating issues when required and ensuring proper resolution</li><li>Maintain accurate customer records, call notes, and order updates in the system (CRM/ERP/Excel as applicable)</li><li>Coordinate with internal teams (sales, warehouse, delivery, accounts) to ensure smooth order fulfillment and customer satisfaction</li><li>During downtime, support other tasks based on business needs, such as:</li><li>Basic website content updates (product listings, prices, photos, availability, banners, simple edits)</li><li>Support with simple reporting, data entry, or social media/customer message follow-up (if needed)</li><li>Any other reasonable administrative tasks assigned by management</li></ul>Requirements:<ul><li>Fluency in Arabic (spoken and written) is essential; strong English communication skills required</li><li>Prior experience in a customer service or call center role is strongly preferred</li><li>Strong phone etiquette and ability to communicate clearly, patiently, and confidently</li><li>Ability to multitask, prioritize, and stay organized in a fast-paced environment</li><li>Comfortable using computers and common tools (email, Excel/Google Sheets, CRM/ERP systems)</li><li>High attention to detail, especially for order accuracy and customer information</li><li>Reliable, punctual, and professional with a customer-first mindset</li></ul>Preferred (Nice to Have):<ul><li>Experience with e-commerce platforms or website management</li><li>Experience with Odoo</li><li>Experience with AI tools / Graphic design</li><li>Experience working with delivery coordination and order tracking</li></ul>What We Offer:<ul><li>Stable role with opportunities to learn additional business operations and digital tasks</li><li>Supportive team environment</li><li>Training on products, systems, and processes</li></ul>How to Apply:Please send your CV to: Alwazzansulai@gmail.com or via Indeed Subject line: Customer Service Representative &ndash; Arabic/EnglishJob Types: Full-time, PermanentPay: KD250.000 - KD300.000 per monthExperience:<ul><li>Customer Service : 2 years (Required)</li><li>Inbound Calls : 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Customer Service Representative

Join AlWazzan Vet Pharmacy and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AlWazzan Vet Pharmacy

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Sales Executive (Veterinarian)

Customer Service Representative