Qureos Mentor

Alrais Enterprices Group

Quality Assurance ExecutiveDUBAI United Arab EmiratesAbout Us:Alrais Group is a leading multi-sector company committed to creating a dynamic and inclusive work environment where employees can thrive and contribute to our collective success. We uphold high standards of employee relations and promote a culture of respect fairness and collaboration.About the Role:We are seeking a dedicated Quality Assurance Executive to uphold and enhance the standards of our restaurant operations. This role plays a pivotal part in ensuring excellence in food quality service delivery hygiene and overall guest experience. The ideal candidate will have a strong background in quality control and food safety within the hospitality industry with a passion for continuous improvement and customer satisfaction.Key Responsibilities:<ul><li>Conduct regular inspections and audits of front-of-house and back-of-house operations.</li><li>Ensure compliance with food safety hygiene and service standards.</li><li>Develop and implement training programs for staff on quality service and sanitation.</li><li>Monitor guest feedback online reviews and in-house surveys to drive improvements.</li><li>Handle customer complaints and ensure timely effective resolutions.</li><li>Maintain accurate documentation for inspections audits and corrective actions.</li><li>Identify areas for operational improvement and support process enhancement.</li><li>Collaborate with the kitchen and service teams to uphold brand consistency.</li><li>Support sustainability efforts and implement waste reduction strategies.</li><li>Prepare for and assist with internal and external audits.</li></ul>Requirements:<ul><li>Bachelors degree in Food Science Hospitality Management or a related field.</li><li>Minimum 2 years of experience in quality assurance or service control in the restaurant/hospitality sector.</li><li>Strong understanding of food safety standards and quality control procedures.</li><li>Excellent attention to detail communication and interpersonal skills.</li><li>Proficiency in Microsoft Office (Excel Word PowerPoint).</li><li>Ability to work both independently and collaboratively.</li><li>High level of discretion professionalism and commitment to confidentiality.</li></ul>If you are passionate about maintaining high service standards and delivering quality experiences in a fast-paced hospitality environment wed love to hear from you. Apply today!<img src="https://www.jobg8.com/Tracking.aspx?D9MLp94I7TOfGIW6%2bG8KRi7eMqT4QYgad" width="0" height="0" />

Quality Assurance Executive

Join Alrais Enterprices Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Alrais Enterprices Group

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Quality Assurance Executive