Urwah Admin

Alshaya Group

<p></p><div><b>Job No:</b> MRF13852
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<b>Location:</b> Kuwait<div></div><div><div><br>
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<div></div><p><b>The Role:</b></p>
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As a Sales Associate you will work as an individual and as part of a team to provide customers with a complete service and an enjoyable shopping experience in order to maximise sales.</p>
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You will also ensure that you have the most up-to-date product knowledge, that stock loss risks are minimised, and that the brand is represented to the required standard.</p>
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Qualifications &amp; Requirements:</b></p>
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You will have/be:</p>
<ul><li>A passion for customer service.</li></ul>
<ul><li>The ability to carry out manual duties, stand for long periods of time, and lift light to medium loads.</li></ul>
<ul><li>Basic IT skills.</li></ul><br>
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<b>Advertised:</b> 21 Oct 2025<br>
<b>Application close:</b> 30 Nov 2025</div><p></p>

Sales Associate - Bath & Body Works - Kuwait

<p></p><div><b>Job No:</b> 4677005
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<b>Location:</b> UAE<div></div><div><div><br>
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<div></div><p>We operate more than 25 food brands across MENA from quick service casual dining concepts through to fine dining. Regardless of a brand&rsquo;s culinary focus each of our restaurants share a passion for great food and even greater customer service.</p>
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It is this commitment that brings our customers back time and time again.</p>
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Leading this are our amazing restaurant managers.</p>
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As one of our restaurant managers you will lead multi-cultural teams in the delivery of a high quality dining experience.</p>
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We are looking for enthusiastic managers who can coach and lead teams to commercial success whilst keeping the customer at the heart of all they do.</p>
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With our Food Division growing year-on-year a role with us offers career development on an international scale as well as the exposure to well-known brand names in addition to our own brand concepts.</p>
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If you love hospitality and want to grow within a diverse business then apply now to take the first steps.</p><br>
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<b>Advertised:</b> 22 Oct 2025<br>
<b>Application close:</b> 30 Nov 2025</div><p></p>

Restaurant Manager - Chipotle - UAE

<p></p><div><b>Job No:</b> 4646422
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<b>Location:</b> UAE<div></div><div><div><br>
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<div></div><p>Starbucks District Managers use their in-depth knowledge of their teams, customers and communities to ensure that each store within their designated area operates at the highest level.</p>
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Leading multiple store teams you will be drive customer service standards, achieve business targets and identify opportunities for employee development.</p>
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You will oversee the opening of new stores and support the growth of the Starbucks brand across your region.</p>
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If you have previously managed teams of more than 100 people, have excellent problem solving skills and have a proven ability to deliver business results then this opportunity awards you the ongoing support and development to achieve real career growth.</p><br>
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<b>Advertised:</b> 22 Oct 2025<br>
<b>Application close:</b> 31 Dec 2025</div><p></p>

District Manager - Starbucks - UAE

<p>As a Makeup Artist, you will have a unique opportunity to drive sales through demonstrating makeup techniques.</p><p>As part of a fast-paced store you should excel at providing an excellent standard of customer service and ensuring that customers have the knowledge and tools to recreate the latest makeup trends at home and with confidence.</p>

Makeup Artist

The below Key Performance Areas include but are not limited to:Lead and develop a high-performing team through succession planning, talent development, and structured performance management to ensure exceptional customer service.Stay current with fashion trends and styling techniques to enhance product offerings and proper customer engagement.Collaborate with the Store Manager to set and achieve sales and profit goals by delivering outstanding customer experience and Monitoring Service KPIs.Regularly update online platforms, such as Google Business profiles, to showcase the latest trends and campaigns, driving increased store traffic.Investigating and resolving complex customer concerns promptly, fostering customer satisfaction and loyalty.Motivate and lead staff to consistently provide the highest level of customer service, aligning with company standards and policies, while ensuring compliance with legal requirements and Alshaya H&amp;M standards.Promoting loyalty programs, enhancing the process of enrolling new members, loyalty transaction linkage and rewards redemptions to enhance customer retention.Knowledge:Conflict managementTrainingCustomer first mindsetExperience:Experience in managing or supervising people in a similarly fast-paced setting, confident to deal with the many different challenges each day. Experience in providing customer service supportSkills:Excellent communication skills and the ability to lead, train and develop a team5 years  experience in Customer Service, with at least 2 years in a managerial positionCustomer service orientation, strong customer-facing and communication skillsIndependent and proactive with a positive attitude and strong ability to take ownershipDetail-oriented and process-focused and strong at quantitative/qualitative analysisExcellent written and spoken communication skills in Arabic and EnglishHighly organized and able to structure and execute multiple processes simultaneouslyComfortable with quick changes, novel issue resolution, and ambiguityPassion for fast-paced fashion retail is a plusAwareness of the industry s latest Fashion trends

Customer Experience Manager

<p></p><div><b>Job No:</b> MRF13742
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<b>Location:</b> Kuwait<div></div><div><div><br>
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<div></div><p><b>The Role:
</b></p><p>As a luxury personal shopper you will offer a bespoke and personalised service to customers, combining a customer focused approach with the ability to maximise &amp; drive sales.</p>
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Qualifications &amp; Requirements:
</b></p><p>You will have:</p>
<ul><li>At least 3 years retail experience</li></ul>
<ul><li>Previous luxury experience working in a targeted environment, as the role will involve sales targets</li></ul>
<ul><li>Outstanding customer service skills and familiar with clientele books and client database.</li></ul><br>
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<b>Advertised:</b> 5 Oct 2025<br>
<b>Application close:</b> 5 Nov 2025</div><p></p>

Personal Shopper - Harvey Nichols - Kuwait

<p></p><div><b>Job No:</b> 4668359
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<b>Location:</b> UAE<div></div><div><div><br>
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<div></div><p>tbc</p><br>
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<b>Advertised:</b> 2 Oct 2025<br>
<b>Application close:</b></div><p></p>

Assistant Counsel- Group Legal-UAE

Join Alshaya Group and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.