Qureos Mentor

Antal International LLC-FZ

Job Objective:<h2>The Community Executive serves as the first point of contact for tenants, owners, and related parties, ensuring timely and effective resolution of inquiries and concerns. The role emphasizes excellent communication, problem-solving abilities, and a commitment to outstanding customer service.</h2><h2></h2><h2>Key Responsibilities:</h2><h2>Tenant & Owner Support:</h2><ul><li>Respond to tenant, owner, and vendor inquiries within 24 hours.</li><li>Maintain a courteous, professional, and approachable demeanor at all times.</li><li>Educate tenants and owners about policies, procedures, and available services.</li><li>Brief new tenants and owners about building procedures during move-in.</li><li>Escalate unresolved issues to management while ensuring proactive follow-up. </li></ul><h2>Issue Resolution & Coordination:</h2><ul><li>Think creatively and proactively to resolve issues efficiently.</li><li>Coordinate with maintenance teams, vendors, and internal departments to address service requests.</li><li>Follow up on all inquiries, maintenance requests, and concerns until resolution, ensuring client satisfaction (maximum 48 hours, depending on urgency). </li></ul><h2>Documentation & Reporting:</h2><ul><li>Document all interactions, requests, and resolutions in the company’s customer service system.</li><li>Maintain accurate and up-to-date records of owners and tenants.</li><li>Provide clients with requested information promptly and proactively. </li></ul><h2>General Responsibilities:</h2><ul><li>Carry out any related tasks as requested by management.</li><li>Acknowledge every client request, inquiry, or complaint within 24 hours and ensure timely resolution.</li><li>Provide regular updates to clients if additional time is required for resolution.</li></ul>

Community Management Executive

Property Documentation & Contract Management<ul><li>Manage and update property-related documents, including contracts, agreements, and tenant records.</li><li>Oversee issuance, renewal, and termination of tenancy contracts in compliance with UAE real estate laws.</li><li>Prepare and manage No Objection Certificates (NOCs).</li></ul>Landlord Services & Communication<ul><li>Maintain comprehensive records of landlord and stakeholder property details.</li><li>Negotiate lease rates and related services with landlords.</li><li>Prepare property management contracts and track revisions of clauses.</li></ul>Tenant Services & Communication<ul><li>Act as the primary point of contact for tenant inquiries and complaints, ensuring timely resolution.</li><li>Facilitate property viewings and liaise with landlords for efficient tenant placement and retention.</li></ul>Reporting & Data Management<ul><li>Generate detailed reports on occupancy rates, tenant feedback, and financial performance.</li><li>Utilize property management software for accurate data recording and analysis.</li><li>Schedule property inspections and report findings to internal management for proactive improvements and compliance.</li></ul>Customer Service<ul><li>Maintain high levels of tenant satisfaction through proactive engagement and effective problem-solving.</li><li>Ensure professional and courteous interactions with tenants.</li></ul>Facility Management<ul><li>Conduct physical inspections of properties as required.</li><li>Follow up on maintenance requests with the FM team to ensure resolution of issues.</li></ul>Legal & Administrative Support<ul><li>Assist legal department with tenant documents, prepare legal notices, payment breakdowns, and follow up on legal cases.</li><li>Track bounced cheque payments and ensure clearance within deadlines.</li><li>Prepare and manage online Ejari applications and NOCs.</li></ul>Marketing & Social Media Management<ul><li>Handle property-related social media platforms, including content posting and property photography.</li></ul>Other ResponsibilitiesPerform any other duties assigned by management.

Property Management Executive

Our client, a global beverage company, is looking to hire a Customer Service Executive with strong logistics experience, ideally from an FMCG or beverage background. Job Title: Customer Service Executive/Logistic OfficerDepartment: SalesReports to: Sales Director – Food Service & Traditional TradeLocation: Dubai, United Arab Emirates Job PurposeThe Customer Service Executive oversees the end-to-end order-to-delivery process for Food Service and Traditional Trade channels, ensuring accurate order processing, timely deliveries, and proactive communication with customers, internal teams, and logistics partners. This role is key to maintaining operational efficiency, customer satisfaction, andservice KPIs. Key Responsibilities• Receive, validate, and process all customer orders within agreed timelines.• Manage the generic order inbox and ensure timely execution.• Monitor order status daily and ensure alignment with invoicing and confirmation processes.• Assign smaller drop-size orders to van sales teams for better coverage.• Coordinate with drivers to achieve On-Time In-Full (OTIF) deliveries.• Provide proactive updates to customers on delivery schedules or delays.• Coordinate with 3PL teams to resolve operational challenges (delays, breakdowns, refusals).• Ensure timely communication with drivers regarding returns and customer feedback.• Verify and reconcile all Proofs of Delivery (PODs) with daily system reports.• Monitor daily vehicle inspection checklists to ensure safety compliance.• Maintain accurate records of delivery incidents, returns, and refusals.• Track service KPIs including OTIF, Case Fill Rate (CFR), and delivery cost per drop.• Prepare daily, weekly, and monthly reports on pre-sales deliveries, route efficiency, and returns.• Identify recurring operational issues and escalate as needed.• Support delivery team performance through monitoring attendance, productivity, and service levels.• Prepare and submit monthly/quarterly sales incentive reports aligned with commission structures.

Customer Service Executive- FMCG

<h3>Job Description</h3>We are hiring an Assistant Restaurant Manager on behalf of our client, a leading hospitality group launching four new licensed luxury fine dining venues in Dubai. This role is ideal for an experienced professional with strong leadership skills and a passion for delivering world-class dining experiences.The Assistant Restaurant Manager will be responsible for day-to-day operations, ensuring guest satisfaction, staff management, operational excellence, and financial performance. Candidates with UAE fine dining experience and exposure to pre-opening environments are highly preferred.<h3>Key Responsibilities</h3>Guest Experience & Service<ul><li>Lead the front-of-house team to ensure flawless guest service.</li><li>Handle guest feedback and resolve concerns promptly.</li><li>Maintain a polished and welcoming atmosphere aligned with the brand standards.</li></ul>Team Leadership & Training<ul><li>Recruit, train, and mentor staff to deliver high service standards.</li><li>Prepare staff rosters and manage scheduling needs.</li><li>Conduct staff evaluations and support professional growth.</li></ul>Operations & Compliance<ul><li>Supervise daily opening and closing procedures.</li><li>Ensure adherence to hygiene, health, and safety standards.</li><li>Maintain high operational standards across all service points.</li></ul>Financial & Administrative Management<ul><li>Support budgeting, forecasting, and cost control initiatives.</li><li>Monitor KPIs including sales, revenue, labor costs, and inventory.</li><li>Manage POS systems, reservations, and service reports.</li><li>Coordinate with marketing and events teams for promotions and private bookings.</li></ul><h3>Candidate Requirements</h3><ul><li>Minimum 3–5 years of UAE experience as an Assistant Restaurant Manager or Supervisor in a fine dining restaurant.</li><li>Strong background in luxury dining operations and guest relations.</li><li>Demonstrated achievements in revenue growth, guest satisfaction, and cost optimization.</li><li>Experience in pre-openings or high-volume, high-standard venues.</li><li>Knowledge of POS systems, reservation platforms, and inventory tools.</li><li>Flexible to work evenings, weekends, and holidays.</li><li>Industry recognition (awards, accolades, or certifications) will be an added advantage.</li></ul>

Assistant Restaurant Manager

1. Strategic Planning & Property Performance<ul><li>Develop and implement property management strategies aligned with business objectives.</li><li>Monitor property performance, identify improvement areas, and implement corrective solutions.</li></ul>2. Team Leadership<ul><li>Supervise and guide property management teams, providing training and ongoing support.</li></ul>3. Risk Management & Quality Control<ul><li>Ensure compliance with UAE laws, regulations, and property standards.</li><li>Oversee delivery of high-quality maintenance and services across properties.</li></ul>4. Property Documentation & Contract Management<ul><li>Manage and update property-related documents, contracts, agreements, and tenant records.</li><li>Oversee issuance, renewal, and termination of tenancy contracts in compliance with UAE real estate laws.</li><li>Prepare and manage NOCs.</li></ul>5. Landlord Services & Communication<ul><li>Maintain comprehensive records of landlord/stakeholder property details.</li><li>Negotiate lease rates and related services with landlords.</li><li>Prepare property management contracts and track all revisions/clauses.</li></ul>6. Tenant Services & Communication<ul><li>Act as the main point of contact for tenant inquiries and complaints, ensuring timely resolution.</li><li>Facilitate property viewings and liaise with landlords for efficient tenant placement and retention.</li></ul>7. Reporting & Data Management<ul><li>Generate reports on occupancy rates, tenant feedback, and financial performance.</li><li>Utilize property management software for accurate data recording and analysis.</li><li>Schedule property inspections, report findings, and recommend proactive enhancements.</li></ul>8. Customer Service<ul><li>Maintain high levels of tenant satisfaction through proactive engagement and issue resolution.</li><li>Ensure professional and courteous handling of all tenant interactions.</li></ul>9. Facility Management<ul><li>Monitor maintenance requests with FM teams and ensure timely resolution of tenant/building issues.</li></ul>10. Other Responsibilities<ul><li>Process online Ejari applications and NOCs.</li><li>Coordinate with the legal department on tenant documentation, notices, payment breakdowns, and case follow-ups.</li><li>Follow up on bounced cheque payments and ensure clearance within management deadlines.</li><li>Manage property visibility via social media platforms.</li><li>Perform additional duties as assigned by management.</li></ul>

Assistant Manager Property Management

<h3>Key Responsibilities:</h3>Project Planning & Strategy<ul><li>Define project scope, objectives, and deliverables in collaboration with senior management.</li><li>Develop detailed work plans, schedules, and budgets using MS Projects/Primavera.</li><li>Track project milestones and proactively resolve potential risks to ensure timely delivery.</li></ul>Design & Tendering<ul><li>Review design documents, drawings, and specifications for completeness and compliance.</li><li>Conduct constructability reviews and cost analyses to support value engineering.</li><li>Shortlist and manage consultants, contractors, and suppliers; oversee tendering, bid evaluation, and contract negotiations.</li><li>Ensure all statutory approvals, permits, and NOCs are obtained on schedule.</li></ul>Project Execution & Management<ul><li>Lead project teams and provide on-site leadership to achieve project objectives.</li><li>Supervise day-to-day activities, site progress, and resource allocation.</li><li>Monitor contractors’ performance and ensure compliance with contractual obligations.</li><li>Manage scope changes, change orders, and risk mitigation strategies.</li><li>Conduct regular progress meetings, reporting, and stakeholder communication.</li></ul>Financial & Contract Management<ul><li>Prepare and monitor project budgets, cash flows, and cost projections.</li><li>Administer contracts, including claims, variations, and payment schedules.</li><li>Ensure compliance with FIDIC contracts and company policies.</li></ul>Quality, Safety & Compliance<ul><li>Ensure projects meet design standards, building codes, and quality specifications.</li><li>Implement and monitor health, safety, and environmental compliance on-site.</li><li>Address post-handover issues, snagging, and client feedback.</li></ul>Stakeholder Management<ul><li>Maintain strong relationships with clients, consultants, contractors, and authorities.</li><li>Provide regular status reports, forecasts, and risk assessments to senior management.</li></ul>

Senior Project Manager

Role: Accounts Assistant / Office Assistant (DMCC Experience) Location: Dubai Job Type: Full-time Salary: AED 5,000-6,000 + Benefits About the Role: We are seeking an Accountant / Office Assistant (Preferable in recruitment agency), strong accounting skills, and knowledge of DMCC compliance. The ideal candidate should be hands-on with billing, payroll, petty cash management, and office administration while supporting overall business operations. Key Responsibilities: •Manage day-to-day accounting activities including billing, invoicing, petty cash, and expense tracking.• Process monthly payroll accurately and maintain employee records.• Prepare and review financial statements, reconciliations, and reports for management.• Oversee DMCC compliance including license renewals, portal updates, and related documentation.• Maintain accurate and up-to-date vendor payments, supplier invoices, and client billing records.• Support in budgeting, cost control, and financial planning activities.• Monitor bank transactions, handle deposits, and reconcile accounts.• Handle VAT filing, record keeping, and audit support when required.• Assist with HR administration tasks such as offer letters, leave records, and employee onboarding/offboarding paperwork.• Provide general office support such as preparing reports, coordinating with external vendors, and managing office supplies.• Liaise with management for day-to-day operational and administrative support.• Ensure proper documentation and filing of all finance and office records.

Office Assistant And Accountant

Join Antal International LLC-FZ and explore 16   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.