Qureos Mentor

Apical Middle East FZCO

<ul><li>The Customer Technical Support (CTS) Manager will be part of the team of Functional Fats business. The key focus of the role is to provide product recommendation and solution to initiate improvement, product development which lead to enhancement of profitability and returns. He/She will drive the customer projects together with commercial team by providing technical service and consultation to customers, involving product proposal, application development in the confectionery, bakery or culinary category to support the continued growth of the business.</li><li>Essential Duties and Responsibilities:</li><li>Work closely with commercial team together by providing product introduction and recommendation to customers, develop new customers and maintain existing customer’s relationships by offering technical solutions and advices to grow Functional Fats business.</li><li>Evaluate and understand on customer needs, provide suitable product recommendation and technical service solutions to customers and foster good customer relationships.</li><li>Work closely with internal stakeholders (commercial, R&D, QA/QC, plant operation) as needed in driving customer projects, product development and application development.</li><li>Conduct product testing/trials at customers’ sites, conduct workshops for internal and/or external customers as required. Plan, support and drive customer innovation program together with sales and R&D.</li><li>Develop sales tools, e.g. presentations, brochures, product application information for existing and new products</li><li>Participate in related industry exhibitions, conferences and seminars to support in sales leads generation, exchange and improve technical knowledge and promote the company&#x27;s products and branding.</li><li>Ensure good understanding of market situation and competitive landscape of products to derive product-specific technical solutions. Analyse current marketplace and provide feedback on any important market and competitive information.</li><li>Identify new opportunities for business innovations and new products applications in the market, provide feedback and information to company management on market trends, needs and competitors activities</li><li>Frequent customer visits together with commercial team and regular follow up. </li><li>Extensive travel of at least 30-50% is expected.</li></ul>

Customer Technical Support Manager (CTS)

<ul><li>Develop marketing plans align to business goal and plant capability</li><li>Review edible oil market and develop marketing strategies for profitable growth and expansion of the company</li><li>Building a capable commercial team to ensure business success and sustainability</li><li>Seek out and identify new opportunities for sales and profit growth with existing and new customers to achieve sales targets. Develop, maintain, manage and grow the established client base.</li><li>Monitor market conditions, competitive activities, and general economic conditions in support of business decisions and long-term planning.</li><li>Establish and manage key relationships with customers in assigned markets.</li><li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.</li><li>Meet performance objectives of the sales budget, focusing on gross profit, and monitor throughout the month reporting any deviations.</li><li>Evaluate customers’ needs and build prolific long-lasting business relationships.</li><li>Forecast sales, implement “out of the box” sales strategies/models and evaluate their effectiveness.</li><li>Analyse current marketplace and feedback any important market and competitive information.</li><li>Maintain and expand the client database within your assigned territory.</li><li>Work closely across departments such as Technical, Operations and Sales Support to ensure that customers are getting first-class customer service.</li></ul>

Packed Oils Sales Manager

<ul><li>Develop marketing plans align to business goal and plant capability</li><li>Review edible oil market and develop marketing strategies for profitable growth and expansion of the company</li><li>Contribute to a capable commercial team to ensure business success and sustainability</li><li>Seek out and identify new opportunities for sales and profit growth with existing and new customers to achieve sales targets. Develop, maintain, manage and grow the established client base.</li><li>Monitor market conditions, competitive activities, and general economic conditions in support of business decisions and long-term planning.</li><li>Establish and manage key relationships with customers in assigned markets.</li><li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.</li><li>Meet performance objectives of the sales budget, focusing on gross profit, and monitor throughout the month reporting any deviations.</li><li>Evaluate customers’ needs and build prolific long-lasting business relationships.</li><li>Forecast sales, implement “out of the box” sales strategies/models and evaluate their effectiveness.</li><li>Analyze current marketplace and feedback any important market and competitive information.</li><li>Maintain and expand the client database within your assigned territory.</li><li>Work closely across departments such as Technical, Operations and Sales Support to ensure that customers are getting first-class customer service.</li></ul>

MEA Packed Fats Manager – Sales Manager

Join Apical Middle East FZCO and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Apical Middle East FZCO

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Customer Technical Support Manager (CTS)

Packed Oils Sales Manager

MEA Packed Fats Manager – Sales Manager