Qureos Mentor

At-Desk PVT LTD

Responsibilities:<ul><li>Support the customer service team in the UK.</li><li>Handle both incoming and outgoing calls.</li><li>Follow several communication scripts during phone calls.</li><li>Engage with customers via phone, chat, and other appropriate channels.</li><li>Assess the client's needs, answer to inquiries, and offer solutions or alternatives.</li><li>Keep orderly records of all encounters.</li><li>Improve performance and achieve targets.</li><li>Oversee customer accounts.</li><li>Perform data entry duties as needed.</li></ul>Required Skills:<ul><li>Experience working in an international call center with excellent communication skills, including fluency in English and active listening.</li><li>Ability to multitask effectively.</li><li>proficiency with computers and internet</li></ul>Timings: 5 days a week, Monday to FridayTwo shifts available, 1:00PM to 9:00PM &amp; 5:00PM- 1:00AMLocation: Bahadurabad, KarachiJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Representative - UK Based

Join At-Desk PVT LTD and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

At-Desk PVT LTD

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Customer Service Representative - UK Based