Customer Service Representative (UK Based / Part-time)

Responsibilities:

• Support the customer service team in the UK.
• Handle both incoming and outgoing phone calls.
• Adhere to various communication scripts during calls.
• Engage with customers through phone, chat, and other relevant channels.
• Assess client needs, respond to inquiries, and provide solutions or alternatives.
• Maintain organized records of all interactions.
• Enhance performance and meet objectives.
• Oversee customer accounts.
• Perform data entry tasks as required.

Required Skills:

• Experience in an international call center with strong communication skills, including fluency in English and active listening.
• Ability to multitask efficiently.
• Proficiency with computers and the internet.

2:00am to 10:00am (night shift)
Friday to Sunday (3 days a week)

Pay: Rs40,000.00 - Rs45,000.00 per month

Work Location: In person