Customer Service Representative ( Travel Industry)

• Hiring a Customer Service Representative ( Travel Industry) for a Agency| Karachi (Onsite)
• About the Company:Our client is a travel Agent that provides you a dream journey and best suited travel and tour packages in townas per their the client requirements. Role Overview:This is a full-time, office-based position located in Karachi for a Sales Executive. The Sales Executive will be responsible for developing new business opportunities, managing the end-to-end sales cycle, identifying and pursuing potential clients, nurturing leads, and ensuring compliance with established sales processes and company policies.Key Responsibilities:Requirements:Other Details:Experience: 1 to 2 years
• Location: opposite Mustafa masjid Dhoraji, KarachiWorking Days: Monday to Saturday About HR Ways:
• HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our Whatsapp Channelhttps://whatsapp.com/channel/0029VamSiLr5fM5fMtAdCS2M to stay updated or visit www.hrways.co to know more."
• Identify and develop new business opportunities through cold calling, referrals, networking, and lead generation activities.
• Promote and sell travel packages, flight tickets, hotel bookings, visa assistance, travel insurance, and other travel services.
• Build and maintain strong relationships with individual and corporate clients.
• Understand customer travel requirements and provide suitable travel solutions.
• Prepare quotations, proposals, and travel itineraries for clients.
• Follow up with leads and inquiries to convert them into sales.
• Achieve monthly and quarterly sales targets.
• Coordinate with operations and ticketing teams to ensure smooth service delivery.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Stay updated on travel trends, destinations, airline promotions, and industry developments.
• Handle customer concerns and provide excellent after-sales support.
• Bachelor's degree in Business Administration, Marketing, Hospitality, Tourism, or a related field.
• 2 years of sales experience, preferably in the travel, tourism, hospitality, or service industry.
• Strong communication, negotiation, and interpersonal skills.
• Ability to build and maintain client relationships.
• Strong organizational and time-management skills.
• Ability to work in a target-driven environment.

Work Location: In person