Qureos Mentor

BI Hub Solution

We are seeking a detail-oriented Accounts Payable (AP) Clerk with previous experience in the hospitality/hotel industry to manage the company&rsquo;s financial obligations. The ideal candidate will be responsible for ensuring accurate and timely processing of invoices, payments, and vendor records, in accordance with hotel accounting policies and procedures.Key Responsibilities:<ul><li>Process and verify invoices related to hotel operations (e.g., food &amp; beverage, housekeeping, maintenance, etc.)</li><li>Match purchase orders, receiving reports, and invoices to ensure accuracy</li><li>Obtain necessary approvals for payments and ensure coding to appropriate accounts</li><li>Prepare and process payment runs (checks, ACH, or wire transfers) on a scheduled basis</li><li>Reconcile vendor statements and resolve discrepancies or billing issues</li><li>Maintain accurate and up-to-date vendor records</li><li>Assist in monthly closing activities and ensure all AP transactions are recorded properly</li><li>Collaborate with procurement, operations, and department heads to resolve purchase-related issues</li><li>Comply with internal controls, company policies, and regulatory requirements</li><li>Support audits by providing documentation related to AP transactions</li><li>Assist with expense report processing, if required</li></ul>Qualifications:<ul><li>Proven experience in Accounts Payable, preferably within a hotel or hospitality environment</li><li>Knowledge of hospitality accounting systems (e.g., Opera, Oracle, M3, SAP, QuickBooks, Sage, or other hotel-specific ERP systems)</li><li>Familiarity with Uniform System of Accounts for the Lodging Industry (USALI) is a plus</li><li>Strong understanding of procurement, invoice matching, and general ledger coding</li><li>Proficient in Microsoft Office, especially Excel</li><li>Strong attention to detail and excellent organizational skills</li><li>Ability to handle confidential information with discretion</li><li>Effective communication skills and ability to work in a team environment</li></ul>Job Type: Full-time

Accounts Payable (Gujarati) (Hotel Experience)

We are seeking a highly organized, proactive, and discreet Executive Personal Assistant (EPA) to support our executive leadership with both professional and personal administrative tasks. The EPA will serve as the primary point of contact, manage the executive&rsquo;s schedule, coordinate communications, handle confidential information, and ensure the smooth running of daily operations. This role requires exceptional organizational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment.Key Responsibilities:Administrative Support<ul><li>Manage complex calendars, schedule meetings, appointments, and travel arrangements.</li><li>Screen calls, emails, and correspondence on behalf of the executive.</li><li>Prepare reports, presentations, meeting agendas, and other documentation.</li><li>Handle confidential documents with the utmost discretion.</li></ul>Personal Assistance<ul><li>Coordinate personal appointments, events, and household-related logistics as needed.</li><li>Arrange personal travel and accommodations.</li><li>Manage personal errands and tasks to support overall executive efficiency.</li></ul>Communication &amp; Liaison<ul><li>Serve as the gatekeeper and liaison between the executive and internal/external stakeholders.</li><li>Draft, proofread, and send correspondence on behalf of the executive.</li><li>Maintain strong professional relationships with key contacts, clients, and partners.</li></ul>Event &amp; Project Coordination<ul><li>Organize business events, offsites, and team-building activities.</li><li>Assist with ad hoc projects, research, and coordination of executive initiatives.</li><li>Track deadlines and follow up on action items across multiple projects.</li></ul>Operational Support<ul><li>Oversee office supplies, vendor coordination, and tech support for executive needs.</li><li>Anticipate needs and proactively resolve issues before they arise.</li><li>Maintain organized filing systems (digital and physical).</li></ul>Qualifications:<ul><li>Proven experience as an Executive Assistant or Personal Assistant (8+ years preferred).</li><li>Exceptional organizational and time-management skills.</li><li>Strong verbal and written communication skills.</li><li>High level of discretion, confidentiality, and professionalism.</li><li>Proficient in Microsoft Office Suite, Google Workspace, and calendar/email systems.</li><li>Ability to multitask and prioritize effectively under pressure.</li></ul>Preferred:<ul><li>Bachelor&rsquo;s degree or equivalent experience.</li><li>Experience supporting C-level executives.</li><li>Familiarity with project management tools (e.g., Asana, Trello, Notion).</li><li>Flexible availability outside normal working hours, if required.</li></ul>Job Type: Full-time

Executive Personal Assistant

A Real Estate Coordinator is responsible for supporting the daily operations of a real estate office or team, assisting with administrative tasks, and ensuring smooth transactions. The role may vary depending on the company or team, but generally includes the following responsibilities:Key Responsibilities:<ul><li>Transaction Management:</li><li>Assist with the preparation and processing of documents for property listings, sales, and leases.</li><li>Ensure all contracts, agreements, and forms are completed accurately and submitted in a timely manner.</li><li>Coordinate with buyers, sellers, agents, and other parties involved to facilitate smooth real estate transactions.</li><li>Monitor and track deadlines related to contract contingencies, inspection periods, and closing dates.</li><li>Client Communication:</li><li>Maintain communication with clients to update them on the progress of their real estate transactions.</li><li>Answer phone calls, emails, and inquiries from clients, buyers, and sellers.</li><li>Scheduling and Coordination:</li><li>Schedule property showings, meetings, and inspections.</li><li>Coordinate with vendors, contractors, and inspectors to ensure timely completion of necessary services for listings and properties under contract.</li><li>Marketing and Advertising:</li><li>Assist with the marketing of properties, including creating flyers, listing descriptions, and promotional materials.</li><li>Help manage online listings and ensure properties are advertised on multiple platforms.</li><li>Data Entry and Filing:</li><li>Organize and maintain files, both physical and electronic, for property listings, contracts, and client information.</li><li>Input and update information into the company's database or CRM system.</li><li>Support to Real Estate Agents:</li><li>Provide administrative support to real estate agents by managing calendars, preparing documents, and handling day-to-day tasks.</li><li>Assist with gathering market data, property comps, and other relevant information for agents.</li><li>Compliance and Legal:</li><li>Ensure compliance with real estate regulations and company policies.</li><li>Maintain an understanding of relevant laws and regulations related to real estate transactions and ensure proper documentation is in place.</li></ul>Skills &amp; Qualifications:<ul><li>Attention to detail and strong organizational skills.</li><li>Excellent communication skills, both verbal and written.</li><li>Proficiency in real estate software (e.g., MLS, CRM systems, and other industry-specific tools).</li><li>Ability to multitask and manage time effectively.</li><li>Familiarity with real estate terminology and processes.</li><li>Previous experience in real estate or a related field is often preferred but not always required.</li></ul>The Real Estate Coordinator&rsquo;s role is crucial for ensuring that the back-office operations are running efficiently, which allows real estate agents to focus on client relationships and closing deals.Job Type: Full-time

Real estate coordinator

Job Summary:The Front Office Director is responsible for overseeing all front office operations to ensure the highest standards of guest service and hospitality are maintained. This role manages the front desk, concierge, reservations, bell services, and night audit teams. The ideal candidate is a results-driven leader with excellent communication and problem-solving skills.Key Responsibilities:<ul><li>Lead and manage front office operations to ensure efficient and professional service.</li><li>Supervise and support front office staff, including hiring, training, scheduling, and performance management.</li><li>Maintain strong working relationships with all departments, especially Housekeeping, Sales, and Maintenance, to ensure seamless guest experiences.</li><li>Develop and implement front office policies, procedures, and service standards.</li><li>Resolve guest complaints and issues promptly and effectively.</li><li>Oversee and manage room inventory, availability, and rate optimization in collaboration with Revenue Management.</li><li>Ensure compliance with safety, hygiene, and legal standards.</li><li>Prepare departmental budgets, forecasts, and reports; control operational costs.</li><li>Ensure proper use of property management systems (PMS) and other front office technology.</li><li>Promote upselling and cross-selling opportunities to increase revenue.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field preferred.</li><li>5+ years of experience in front office or guest services roles, with at least 2 years in a leadership position.</li><li>Strong leadership, organizational, and interpersonal skills.</li><li>Excellent verbal and written communication abilities.</li><li>Proficiency in hotel management software (e.g., Opera, PMS systems).</li><li>Ability to work flexible hours, including weekends and holidays.</li></ul>Key Competencies:<ul><li>Customer-centric mindset</li><li>Leadership and team development</li><li>Conflict resolution and decision-making</li><li>Attention to detail and organizational skills</li><li>Financial and operational acumen</li></ul>Job Type: Full-time

Director Of Front Office

The Project Coordinator for Civil/Architectural projects will be responsible for providing administrative and project support to ensure that all phases of construction and architectural projects are completed on time, within budget, and to the required quality standards. The individual will work closely with architects, engineers, contractors, and other stakeholders to ensure effective communication and smooth project execution.Key Responsibilities:<ul><li>Project Management Support:</li><li>Assist in the planning and execution of civil and architectural projects.</li><li>Coordinate project timelines, schedules, and task allocation among team members.</li><li>Monitor project progress and provide updates to senior management and stakeholders.</li><li>Documentation Management:</li><li>Prepare and maintain project documentation including contracts, drawings, permits, and reports.</li><li>Ensure that all relevant paperwork is filed correctly and up-to-date.</li><li>Assist in the preparation of proposals and other project-related documents.</li><li>Stakeholder Communication:</li><li>Act as the point of contact between internal team members, clients, contractors, and consultants.</li><li>Organize and attend project meetings, and follow up on action items.</li><li>Ensure clear and consistent communication between all project stakeholders.</li><li>Cost Control and Budgeting:</li><li>Help track project costs and ensure adherence to the budget.</li><li>Assist in managing change orders and procurement processes.</li><li>Prepare and process invoices, payments, and any other financial documentation.</li><li>Quality Control:</li><li>Ensure adherence to safety standards and building codes.</li><li>Assist in quality assurance and inspections, ensuring the project meets design specifications.</li><li>Monitor progress to ensure that milestones are achieved and project goals are met.</li><li>Site Coordination and Logistics:</li><li>Coordinate the delivery of materials and equipment to the job site.</li><li>Track and manage subcontractor activities.</li><li>Ensure that the site is organized and that all resources are efficiently utilized.</li><li>Risk and Issue Management:</li><li>Identify potential risks and issues that could impact the project&rsquo;s success.</li><li>Work with the project manager to develop mitigation strategies.</li><li>Document issues and assist in resolving disputes between parties.</li></ul>Qualifications:<ul><li>Education:</li><li>Bachelor&rsquo;s degree in Civil Engineering, Architecture, Construction Management, or related field.</li><li>Certification in project management (e.g., PMP, CAPM) is a plus.</li><li>Experience:</li><li>At least 2-3 years of experience in project coordination, preferably in civil, construction, or architectural projects.</li><li>Experience with project management software (e.g., MS Project, Primavera, Procore) is desirable.</li><li>Strong knowledge of construction processes, codes, and regulations.</li><li>Skills:</li><li>Strong organizational and multitasking abilities.</li><li>Excellent communication skills, both written and verbal.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li><li>Problem-solving and critical thinking abilities.</li><li>Attention to detail and ability to work under pressure.</li></ul>Personal Attributes:<ul><li>Proactive and able to take initiative.</li><li>Strong interpersonal and team-working skills.</li><li>Ability to manage time effectively and prioritize tasks.</li><li>A flexible and adaptable approach to changing project needs.</li><li>Ability to work in a fast-paced environment and meet tight deadlines.</li></ul>Working Conditions:<ul><li>This role typically involves a combination of office-based work and onsite visits.</li><li>Travel may be required depending on the location of the project sites.</li></ul>Job Type: Full-time

Civil Project Coordinator

The Duty Manager / Senior Front Office Manager is responsible for the smooth and efficient running of front office operations while also acting as the hotel's manager on duty. This role ensures that guest satisfaction, operational efficiency, team performance, and revenue opportunities are maximized. It requires strong leadership, problem-solving skills, and the ability to act with autonomy and authority.Key Responsibilities:Guest Service &amp; Front Office Operations<ul><li>Oversee day-to-day operations of the Front Office (Reception, Concierge, Bell Desk, and possibly Reservations).</li><li>Ensure seamless check-in/check-out processes and excellent guest experience.</li><li>Handle guest complaints and resolve issues in a timely and professional manner.</li><li>Maintain a visible presence in the lobby to anticipate and address guest needs.</li></ul>Duty Management Responsibilities<ul><li>Act as Manager on Duty (MOD), responsible for the entire property during assigned shifts.</li><li>Respond to emergencies and coordinate with relevant departments or external agencies when required.</li><li>Monitor safety, security, and cleanliness standards across the property.</li><li>Prepare Duty Manager reports and communicate critical issues to senior management.</li></ul>Team Leadership<ul><li>Supervise, train, and mentor front office staff, ensuring adherence to service standards and SOPs.</li><li>Schedule staffing to ensure appropriate coverage.</li><li>Conduct performance evaluations and provide feedback and coaching.</li><li>Foster a collaborative and motivating team environment.</li></ul>Revenue &amp; Financial Management<ul><li>Support front desk in upselling rooms and promoting hotel services to maximize revenue.</li><li>Monitor daily revenue reports and assist in managing departmental budgets.</li><li>Ensure proper cash handling, billing procedures, and financial controls.</li></ul>Administration &amp; Reporting<ul><li>Maintain accurate records of incidents, guest feedback, and operational issues.</li><li>Ensure compliance with brand standards, legal, and regulatory requirements.</li><li>Liaise with other departments (Housekeeping, Maintenance, F&amp;B) to ensure guest satisfaction and smooth operations.</li></ul>Qualifications &amp; Requirements:<ul><li>Degree or Diploma in Hospitality Management or related field.</li><li>Minimum 15 years of Front Office experience, including supervisory or managerial roles.</li><li>Strong communication, leadership, and problem-solving skills.</li><li>Proficient in PMS software (e.g., Opera, Fidelio) and MS Office.</li><li>Ability to work flexible shifts, including nights, weekends, and holidays.</li><li>Calm under pressure and capable of handling emergencies with professionalism.</li></ul>Job Type: Full-time

Duty Manager/Senior Front Office Manager

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