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Biztekapps

Job descriptionJob Title: Customer Support AgentLocation: Defence Moor, Walton Road, LahoreShift: Night Shift (Monday to Friday, 7:00 PM - 5:00 AM)Salary Package:<ul><li>Basic Salary: PKR 75,000 &ndash; PKR 100,000</li><li>Incentives: Lucrative commission structure and bonuses</li><li>Benefits: Provident fund, medical insurance, medical reimbursement, paid leaves, annual tour, bi-annual dinners, and a healthy workplace culture</li></ul>Job DescriptionWe are looking for a dynamic Customer Success Agent to join our growing team. The ideal candidate will be responsible for converting warm leads, providing exceptional client support, and handling customer queries efficiently.Key Responsibilities:<ul><li>Engage with potential customers (warm leads) to convert them into sales.</li><li>Provide comprehensive support to clients and address their queries promptly.</li><li>Maintain professional communication through calls, emails, and chat.</li><li>Collaborate with the sales team to ensure a seamless customer experience.</li><li>Manage and maintain client records with accuracy.</li><li>Handle objections effectively and provide solutions to meet client needs.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in any discipline.</li><li>Skills:</li><li>Strong communication skills with an excellent USA accent.</li><li>Proficient in English, both verbal and written.</li><li>Fast typing speed with exceptional writing abilities.</li><li>Customer-focused approach and problem-solving skills.</li><li>Experience: Prior experience in sales or client servicing is a plus but not mandatory.</li></ul>Why Join Us?<ul><li>Competitive salary with performance-based rewards.</li><li>Opportunity to work in a collaborative and growth-oriented culture.</li><li>Comprehensive benefits package ensuring your health and well-being.</li><li>Fun workplace with annual tours and bi-annual dinners.</li></ul>How to Apply:If you meet the criteria and are ready to take on this exciting challenge, send your resume to hr@biztekapps.com.Be a part of a team where your potential is valued and rewarded!Industry<ul><li>IT Services and IT Consulting</li></ul>Employment TypeFull-timeIndustry<ul><li>IT Services and IT Consulting</li></ul>Job Type: Full-timePay: From Rs75,000.00 per monthWork Location: In person

Customer Support Agent

Join Biztekapps and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Biztekapps

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Customer Support Agent