Qureos Mentor

Cape Ann's Marina Resort

<div>At Mile Marker One, Hospitality starts at the front door. Hosts set the tone for every guest experience.<br>
Hosts are expected to:<br>
&bull; Greet every guest with a smile and welcoming attitude. &bull; Make eye contact and acknowledge guests immediately upon arrival. &bull; Maintain a calm and organized host stand during busy service periods. &bull; Communicate clearly with servers and management to ensure smooth seating flow. &bull; Maintain a clean, professional, and welcoming entrance at all times. &bull; Treat every guest with patience, courtesy, and respect. &bull; Represent Mile Marker One with professionalism and pride.<br>
Job Requirements<br>
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Must be 16 years of age or older.<br>
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Ability to work effectively as part of a team in a fast-paced environment.<br>
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Strong communication and guest service skills.<br>
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Outstanding organizational skills and attention to detail.<br>
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Friendly and outgoing personality with a positive attitude.<br>
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Ability to remain calm and professional during busy service periods.<br>
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Open and flexible availability includes evenings, weekends, and holidays.<br>
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Willingness to assist team members and go above and beyond to support the restaurant.<br>
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Ability to stand and move throughout the restaurant for extended periods.<br>
Reporting Procedures<br>
Hosts report directly to the Restaurant Manager and Supervisors.<br>
Hosts must maintain open communication with servers, bussers, bartenders, kitchen staff, and management to ensure smooth service operations.</div>

Host

<div><div><b>Position Overview-Head Host</b></div>
<div>A Head Host (or Head Hostess) manages the front-of-house team in a restaurant or hospitality setting, acting as the lead for greeting guests, managing reservations, and ensuring service standards. They often oversee table allocations, train junior staff, and act as the main point of contact for guest inquiries, acting as a &quot;master of the house.&quot;</div>
<div></div><div>Responsibilities</div>
<ul><li><b>Team Leadership:</b> Supervising host/hostesses, scheduling shifts, and managing training.</li></ul>
<ul><li><b>Reservations Management:</b> Coordinating bookings, managing table layouts, and managing flow in high-standard or busy environments.</li></ul>
<ul><li><b>Guest Experience:</b> Greeting guests, providing concierge-level service, and addressing any complaints.</li></ul>
<ul><li><b>Communication:</b> Acting as a bridge between the front-of-house staff (waiters) and management.</li></ul>
<div></div><div>Job Requirements</div>
<ul><li>Previous experience in hosting or front-of-house supervision.</li></ul>
<ul><li>Strong organizational and leadership abilities.</li></ul>
<ul><li>Excellent communication skills and professional demeanor.</li></ul>
<ul><li>Ability to remain calm and efficient in high-paced, high-standard environments.</li></ul></div>

Head Host

Join Cape Ann's Marina Resort and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cape Ann's Marina Resort

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Host

Head Host