Urwah Admin

CBRE Excellerate

<div>Who we are
We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory &amp; transaction services, project management.
We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.
Why choose us
Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally. 
 
Job Purpose: 
 
To support business operations by managing reception services, administrative tasks, and facilities coordination, while maintaining high standards of service, safety, and workplace efficiency 
 
Job Responsibilities: 
Reception &amp; Front of House duties 
 
<ul><li>Daily responsible to meet and greet employees / visitors of the company</li><li>Daily managing / issuance of visitor&rsquo;s access card</li><li> Printing of new employee&rsquo;s access cards as required</li><li>Employee&rsquo;s access card for activation / deactivation</li><li>Daily proactively screen incoming calls and responds independently when required and ensure proper dissemination of the same</li><li>Daily review incoming documents such as fax, email and make recommendations for action and distribution</li><li>Daily recording of incoming and outgoing couriers / shipments / post mails</li><li>Daily sending / receiving / distributing couriers / shipments / post mails</li><li>Providing support in courier AWB creation</li><li>Weekly inventory and safekeeping of office stationery &amp; pantry supplies</li><li>Daily checking / monitoring supplies of photocopy machines / printers</li><li> Monitoring logbook for lost and found property</li><li>Booking Taxis as required</li><li>Providing support in booking meeting rooms</li><li>Weekly Concur Expense Archiving</li><li>Support IFM and the client's projects whenever required</li><li>Reporting of min of 1 hazard/near miss per month in CBRE system Admin Duties</li><li>Weekly / Monthly HSE inspection</li><li>Monitoring / recording stock levels of Stationery and Consumables used by Employees and placing orders with supplies</li><li> Attend monthly CBRE regional QHSE network call</li><li>Completion of assigned monthly e-learning</li><li>Other Facilities ad-hoc tasks that may be assigned from time to time and in absence of FMC</li><li>Other admin duties that may be assigned from time to time</li></ul> 

Experience and Qualifications: 
 
<ul><li>Front of house/receptionist experience
</li><li>Dedicated and keen to learn &amp; develop
</li><li>Excellent organization &amp; communication skills
</li><li>Time management
</li><li>Microsoft packages including Outlook, webmail, word, excel &ndash; intermediate user level</li><li>Confident communicating and working with local client stakeholders</li><li>Flexibility &ndash; we look for flexibility and positive attitude in managing shifting daily priorities</li><li>Multi-tasker &ndash; Know how to multi-task while insuring consistent and elevated visitor experience</li></ul></div>

Receptionist (Cairo, Egypt)

<div>Who we are
We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory &amp; transaction services, project management.
We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.
Why choose us
Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally. 
 
Purpose of the Work 
Has direct accountability to perform exactly the requirements of the job tasks established in the present Job Description. Has direct accountability over keeping in good order the material / non-material objects received in their care. 
Job Responsibilities 
<ul><li>
Operations &amp; Sourcing
<ul><li>Liaise with various Internal or Client departments, provide solutions for miscellaneous requests and ensure operational flow;</li><li>
Manage supplier relations, identify process improvements and evaluate the quality of service;</li><li>
Administrative duties &ndash; document processing, supplier orders, EHS documentation and onboarding presentation for client allocated new hires, supplier contract editing, reporting, etc.</li><li>
Develop processes and procedures in order to create an adequate and compliant work environment &ndash; internal or client based.</li><li>
At the request of the OPS Lead conduct client audits based of specific processes and procedures;</li><li>
Pre-sourcing activities (look for suppliers on the market; collect offers, manage purchases);</li><li>
Provide support to all FMs and Facility Coordinators with client requests and operational guidance;</li><li>
Office onboarding for CORP new joiners &ndash; access, office tour, facility procedures presentation, office amenities, technical equipment provisioning, etc.</li><li>
Event management.</li><li>
Any reports requested by CBRE and the client.</li></ul></li><li>
Finance<ul><li>
At the request of the finance department manage financial documents (receipt/delivery), create POs in FMP platform, ensure payment terms are abided by and ensure budget alignment.</li><li>
Ensure invoice receipt from supplier and follow up in case of any discrepancies.</li><li>
Support the finance department in document completion and submission for statutory purposes.</li><li>
At the request of the finance department liaise with the external accounting services provider with different inquiries and reports.</li></ul></li><li>
Compliance with Codes, Regulations, Policies and Standards.<ul><li>
Audit and document compliance with codes, regulations, policies and standards.</li><li>
Ensure compliance with all QHSE company procedures, codes, regulations, policies and statutory standards.</li></ul></li><li>
QHSE responsibilities<ul><li>
Each employee has to perform their activity in accordance with their education, training and instructions received from their employer, so that to not expose to the peril of accident or professional sickness either their own person or other persons who might be affected by that employee&rsquo;s actions or omissions during work.</li><li>
To correctly use the equipment, dangerous substances, transport equipment and other production means.</li><li>
Will not stop, modify, change or arbitrarily remove their own safety measures, especially in relation with machinery, equipment, tools, technical installations and building, and will correctly use these safety measures.</li><li>
Will immediately communicate to their employer or designated employees any work situation about which there are provable reasons of concern related to work safety and security, and also any deficiency of the safety systems.</li><li>
Will bring to the attention of the site manager / employer the accidents suffered by their own person.</li><li>
Will collaborate with the employer or the designated employees, as long as it is necessary, to ensure the success of any measures or requests required by the Labour or Sanitary Inspectors, as relates to employee&rsquo;s safety and health protection.</li><li>
Will collaborate, as long as it is necessary, with the employer and/or the designated employees, to allow the employer to ensure that the work environment and work conditions are safe and without risk for safety and health, in their activity field.</li><li>
To be knowledgeable and to follow the current safety and health legislation and the measures for its applicability.</li><li>
To offer the information required by the Labour / Sanitary Inspectors.</li><li>
Applies section from the prevention and protection plan from the managed workplace.</li><li>
Permanently check that the security requirements are met by their team and takes measures according to current legislation in case of non-compliance.</li><li>
Perform periodical training of their team regarding work health and safety.</li><li>
Checks the work health and safety norms are followed and insures, according to competency, the conditions for the norms to be applied in accordance.</li><li>
Ensures the information conditions regarding the issues, measures and results related to work safety and the conditions for their consultation in all situations regarding their work health and safety.</li><li>
Offers all necessary information to assess the risk level of labour, creating own instructions and establishing proper preventive measures.</li><li>
Checks and takes action to maintain the equipment and work environment in accordance with work safety requirements.</li><li>
Sets work tasks and organizes the activity in accordance with work safety requirements.</li><li>
Immediately communicates any work accident and takes measures to not change the scene if it doesn&rsquo;t lead to aggravation of the situation or maintains the same risk potential.</li><li>
Insures the permanent good working conditions for all installations and equipment, and the practical training of those designated to manipulate them.</li><li>
Ensures the communication to the works and/or their representatives regarding the measures to be taken related to safety and/or health signalling in the workplace.</li><li>
Takes measure to give first aid and to stabilize the situation in case of accident.</li><li>
Requires changes to the prevention and protection plan according to priorities and to new situations in the workplace.</li><li>
Carries out its work safely and in accordance with his/her specific job and legal provisions; understands and demonstrates in everyday work the responsibilities and tasks he/she has; identifies the hazards that occur in the workplace during the working hours;</li><li>
Reports the identified hazards to the individual responsible to take action;</li><li>
Contacts the appropriate emergency services in case an accident is reported;</li><li>
Fully complies with the evacuation plan in case of emergency;</li><li>
Participates to the periodical training on regulations and legislation referring to labour protection and firefighting;</li><li>
Performs specific activities while permanently complying with the environment protection rules and regulations; adopts the legislation and the environmental protection standards through regular trainings and practical applications, in compliance with the job;</li><li>
Applies emergency and evacuation measures</li></ul></li><li>
Standards for the Facilities Organization
<ul><li>Develop, review and compare performance metrics for Facilities management services (benchmarking, measuring observable behaviours, service response, resolution times and so forth). Establish key performance indicators (KPI).</li><li>
Develop, implement and monitor best value practices.</li><li>
Develop customer service level agreements.
</li><li>Programs, Procedures, Training, and Tools: FM Pulse Assessment Program Deliverables.; Monthly KPI reports.
</li><li>Review Service Level Agreements.</li></ul></li></ul><ul><li>
 Quality of Services Provided.
<ul><li>Monitor customer satisfaction and service delivery performance and provide feedback to customers.</li><li>
Collect, verify, analyse and report Facilities management data from various sources (space plans, customer satisfaction, feedback mechanisms).</li><li>
Collect and verify, analyse and report internal Facilities management data (utilities, work orders, work history).</li><li>
Conduct assessment of third-party providers (suppliers, contractors, consultants).</li><li>
Programs, Procedures, Training, and Tools: FM Pulse Assessment Program Deliverables.: As required. Survey results, customer satisfaction, etc.; Monthly. Internal Facilities management data; Quarterly. Third party provider assessments. 
</li></ul></li><li>
QHSE:</li></ul>
Acting with the authority of the employer's representative in the area where it is assigned, it is responsible for monitoring and supervising whether the occupational health and safety measures taken in the workplace are complied with, and for reporting and working to eliminate nonconformities. When assigning duties to the employee subordinate, it takes into account the suitability of the employee for the job in terms of health and safety. CBRE acquires the necessary organization and performs the duties to be aware of the duties, powers and responsibilities of the manager as defined in the QHSE Procedures.</div>

QHSE | Facility Coordinator

<div>Who we are
We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory &amp; transaction services, project management.
We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.
Why choose us
Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally. 
 
Job Purpose 
 
Under general direction, holds full accountability for the site operation, cost management, service delivery and front facing services at the client facilities. Provides personal leadership and effective management for a wide range of hard and soft services activities. Ensures improvements are achieved and maintained and a proper balance is achieved between responding to client requests and maintaining GWS high standards and cost effectiveness. 
 
Job Responsibilities 
Headcount managed 1 Direct Report
Main Scope:<ul><li>
Provides formal supervision to all assigned employees and may also have matrixed relationship with other teams within single functional or operational area.</li><li>
Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labour, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviours that are consistent with the company's values.</li><li>
Maintains the work environment, practices and training to avoid accidents and hazards and contributes to a safe and healthy work environment.</li><li>
Drive Operational control through Metrics/KPI Management.</li><li>
Ensures contingency plans are in place for emergencies. These include approved business continuity plans, disaster recovery plans etc.</li><li>
Conducts incident reviews and Root Cause Analysis, Site Stand Downs and drive consequence Management for all incidents.</li><li>
Inspires and behaves with unquestioned integrity and in accordance with CBRE Ethics Policy.</li><li>
Manage Life Cycle Assessment and Capital Planning Process.</li><li>
Drives continuous improvement and innovation comparative against Area, Geo and Peer groups.</li><li>
Delivers services based on contract scope of work with full understanding of the scope variances by site (e.g. client provided, 3d party, self-perform, LL, etc.)</li><li>
Leads site financial forecasting requirements. Drives compliant financial practices to ensure on time and compliant billing.</li><li>
Manages a budget and own analysis of variations and action planning.</li><li>
Drives enhancements to recurring spend actual (Labor/Sub/Materials, Optimize Self Perform utilization, Control Variable spend).</li><li>
Drives initiatives to achieve/exceed budget expectations at the site.</li></ul>
Client Management:<ul><li>
Develops and maintains positive relationships with clients &amp; attends regular client meetings.</li><li>
Lead OPIs &amp; KPIs agreed as per MSA</li><li>
Ensure all client objectives are met on a timely manner</li><li>
Provide data analysis &amp; reports as requested by client on a timely manner</li><li>
First point of contact for the office of the client team. Be present on site to answer queries from employees, visitors, contractors via telephone or e-mail.</li></ul>
Facility Management:<ul><li>
Building Maintenance:<ul><li>
Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work. Reviews work orders to ensure that assignments are completed.</li><li>
Responsible for facilities inspections and reports.</li><li>
Deliver Statutory &amp; Non-statutory Work Orders as assigned and close reactive requests through Si7 tool (ticketing system)</li><li>
Coordinates and manages moves, adds and change activities.</li><li>
Obtains and reviews price quotes for the procurement of parts, services, and labour for projects.</li><li>
Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work. Other duties may be assigned.</li></ul></li><li>
Soft Services: Manage and deliver which includes (Cleaning, Pest Control, Landscaping, Catering. Etc)</li><li>
Projects: Manages capital projects. Prepares capital project and operating budget and variance reports.</li><li>
Vendors&rsquo; Management:<ul><li>
Ensure vendors delivers as per scope &amp; scorecards, trains vendors on work order and billing procedures.</li><li>
Conducting supplier surveys &amp; tenders.</li><li>
Responsible for invoice processing and accuracy of cost centre coding.</li><li>
Uses pc and/or PDA for work order system, email, ESS and training. Provides process and procedure training.</li><li>
Performs all activities necessary to accomplish within cost, schedule and quality objectives, the procurement of a wide variety of complex material / mainly service requirements as required to fulfil the material needs of client needs.</li><li>
Achieves established cost improvement goals. Develops, manages and maintains historical / information and records for all assigned commodities.</li></ul></li><li>
Conducts financial/business analysis including preparation of reports.</li><li>
In addition to all above, other duties may be assigned by the line manager.</li></ul>
Experience and Qualifications 
<ul><li>
5-7 Years minimum), operations experience of facilities management or service delivery possible specialist areas such as M&amp;E, catering, security and cleaning.</li><li>
Facility Management certification will be a plus. Driving license may be required.</li><li>
Industry expertise such as Critical Environments, Pharma, Finance and Oil &amp; Gas are valued and preferred. Commercial and financial awareness.</li><li>
PC literate. CMMS experience (WO Management Process) preferred</li></ul>
Soft Skills:<ul><li>
English - excellent written and verbal communication skills.</li><li>
Strong organizational and analytical skills.</li><li>
Ability to provide efficient, timely, reliable and courteous service to customers</li><li>
Ability to effectively present information. Ability to respond effectively to sensitive issues.</li><li>
Leadership skills to manage people &amp; vendors.</li><li>
MS literate</li></ul>
QHSE: 
Acting with the authority of the employer's representative in the area where it is assigned, it is responsible for monitoring and supervising whether the occupational health and safety measures taken in the workplace are complied with, and for reporting and working to eliminate nonconformities. When assigning duties to the employee subordinate, it takes into account the suitability of the employee for the job in terms of health and safety. CBRE acquires the necessary organization and performs the duties to be aware of the duties, powers and responsibilities of the manager as defined in the QHSE Procedures.</div>

Facility Manager (Cairo, Egypt)

<div>
 
 Who We Are
 
 
 
 We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory &amp; transaction services, project management.
 
 
 We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.
 
 
 
 Why choose us
 
 
 
 Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.
 
 
 
 Job Purpose
 
 
 
 Under general direction, holds full accountability for the site operation, cost management, service delivery and front facing services at the client facilities. Provides personal leadership and effective management for a wide range of hard and soft services activities. Ensures improvements are achieved and maintained and a proper balance is achieved between responding to client requests and maintaining GWS high standards and cost effectiveness.
 
 
 
 
 Job Responsibilities
 
 
 
 
 Headcount managed 1 Direct Report
 
 
 
 Main Scope
 
 
 
 <ul>
 <li>
 Provides formal supervision to all assigned employees and may also have matrixed relationship with other teams within single functional or operational area.
 </li>
 <li>
 Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labour, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviours that are consistent with the company's values.
 </li>
 <li>
 Maintains the work environment, practices and training to avoid accidents and hazards and contributes to a safe and healthy work environment.
 </li>
 <li>
 Drive Operational control through Metrics/KPI Management.
 </li>
 <li>
 Ensures contingency plans are in place for emergencies. These include approved business continuity plans, disaster recovery plans etc.
 </li>
 <li>
 Conducts incident reviews and Root Cause Analysis, Site Stand Downs and drive consequence Management for all incidents.
 </li>
 <li>
 Inspires and behaves with unquestioned integrity and in accordance with CBRE Ethics Policy.
 </li>
 <li>
 Manage Life Cycle Assessment and Capital Planning Process.
 </li>
 <li>
 Drives continuous improvement and innovation comparative against Area, Geo and Peer groups.
 </li>
 <li>
 Delivers services based on contract scope of work with full understanding of the scope variances by site (e.g. client provided, 3d party, self-perform, LL, etc.)
 </li>
 <li>
 Leads site financial forecasting requirements. Drives compliant financial practices to ensure on time and compliant billing.
 </li>
 <li>
 Manages a budget and own analysis of variations and action planning.
 </li>
 <li>
 Drives enhancements to recurring spend actual (Labor/Sub/Materials, Optimize Self Perform utilization, Control Variable spend).
 </li>
 <li>
 Drives initiatives to achieve/exceed budget expectations at the site.
 
 
 </li>
 </ul>
 
 Client Management
 
 
 
 <ul>
 <li>
 Develops and maintains positive relationships with clients &amp; attends regular client meetings.
 </li>
 <li>
 Lead OPIs &amp; KPIs agreed as per MSA
 </li>
 <li>
 Ensure all client objectives are met on a timely manner
 </li>
 <li>
 Provide data analysis &amp; reports as requested by client on a timely manner
 </li>
 <li>
 First point of contact for the office of the client team. Be present on site to answer queries from employees, visitors, contractors via telephone or e-mail.
 
 
 </li>
 </ul>
 
 Facility Management
 
 
 
 <ul>
 <li>
 Building Maintenance:
 </li>
 <ul>
 <li>
 Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work. Reviews work orders to ensure that assignments are completed.
 </li>
 <li>
 Responsible for facilities inspections and reports.
 </li>
 <li>
 Deliver Statutory &amp; Non-statutory Work Orders as assigned and close reactive requests through Si7 tool (ticketing system)
 </li>
 <li>
 Coordinates and manages moves, adds and change activities.
 </li>
 <li>
 Obtains and reviews price quotes for the procurement of parts, services, and labour for projects.
 </li>
 <li>
 Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work. Other duties may be assigned.
 </li>
 </ul>
 <li>
 Soft Services: Manage and deliver which includes (Cleaning, Pest Control, Landscaping, Catering. Etc)
 </li>
 <li>
 Projects: Manages capital projects. Prepares capital project and operating budget and variance reports.
 </li>
 <li>
 Vendors&rsquo; Management:
 </li>
 <ul>
 <li>
 Ensure vendors delivers as per scope &amp; scorecards, trains vendors on work order and billing procedures.
 </li>
 <li>
 Conducting supplier surveys &amp; tenders.
 </li>
 <li>
 Responsible for invoice processing and accuracy of cost centre coding.
 </li>
 <li>
 Uses pc and/or PDA for work order system, email, ESS and training. Provides process and procedure training.
 </li>
 <li>
 Performs all activities necessary to accomplish within cost, schedule and quality objectives, the procurement of a wide variety of complex material / mainly service requirements as required to fulfil the material needs of client needs.
 </li>
 <li>
 Achieves established cost improvement goals. Develops, manages and maintains historical / information and records for all assigned commodities.
 </li>
 </ul>
 <li>
 Conducts financial/business analysis including preparation of reports.
 </li>
 <li>
 In addition to all above, other duties may be assigned by the line manager.
 </li>
 </ul>
 
 
 Experience and Qualifications
 
 
 
 
 <ul>
 <li>
 5-7 Years minimum), operations experience of facilities management or service delivery possible specialist areas such as M&amp;E, catering, security and cleaning.
 </li>
 <li>
 Facility Management certification will be a plus. Driving license may be required.
 </li>
 <li>
 Industry expertise such as Critical Environments, Pharma, Finance and Oil &amp; Gas are valued and preferred. Commercial and financial awareness.
 </li>
 <li>
 PC literate. CMMS experience (WO Management Process) preferred
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 English - excellent written and verbal communication skills.
 </li>
 <li>
 Strong organizational and analytical skills.
 </li>
 <li>
 Ability to provide efficient, timely, reliable and courteous service to customers
 </li>
 <li>
 Ability to effectively present information. Ability to respond effectively to sensitive issues.
 </li>
 <li>
 Leadership skills to manage people &amp; vendors.
 </li>
 <li>
 MS literate
 
 
 </li>
 </ul>
 
 QHSE:
 
 
 
 Acting with the authority of the employer's representative in the area where it is assigned, it is responsible for monitoring and supervising whether the occupational health and safety measures taken in the workplace are complied with, and for reporting and working to eliminate nonconformities. When assigning duties to the employee subordinate, it takes into account the suitability of the employee for the job in terms of health and safety. CBRE acquires the necessary organization and performs the duties to be aware of the duties, powers and responsibilities of the manager as defined in the QHSE Procedures.
</div>

<div>Who we are
We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory &amp; transaction services, project management.
We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.
Why choose us
Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally. 
About the role
As a Facilities Coordinator, you will be pivotal in overseeing catering operations to ensure they meet established service levels and budgetary constraints. Your role will involve developing and managing systems and processes to guarantee that operations align with client corporate expectations and comply with all relevant laws and regulations.
What you will bring<ul><li>
At least 3 to 5 years of experience working in a catering environment, with a strong understanding of kitchen operations, food safety, and service management.</li><li>
Relevant diplomas or certifications in food safety, hospitality management, or facilities management will be a recommendation.</li><li>
A working knowledge of HACCP (Hazard Analysis and Critical Control Points) and food hygiene practices.</li><li>
Proven track record in supervising and managing teams, including training staff and handling performance issues.</li><li>
Computer literacy (MS Office and SAP). Proficiency in using financial management systems, such as SAP, for tracking expenses, creating purchase requisitions, and managing vendor payments.</li><li>
Experience in managing budgets, including operational and capital expenditure, for catering or related facilities.</li><li>
Excellent English written and verbal communication skills</li><li>
Native or mother tongue proficiency in Arabic is essential for effective communication with local staff, vendors, and regulatory bodies.</li><li>
Proficiency in English is required for reading and understanding international documents, communicating with global stakeholders, and managing reports and systems that may use English.</li></ul>
What you will be doing
In this role, you will ensure the smooth operation of catering services, uphold safety and compliance standards, and manage various administrative tasks using SAP. Main responsibilities will include:
Safety Management:<ul><li>
Plan and conduct LPSA discussions and monthly safety meetings for the catering team.</li><li>
Organize feedback sessions and V&amp;V LPO (Loss Prevention Observations).</li><li>
Complete the required number of LPOs (Loss Prevention Observations) each month.</li><li>
Coordinate the necessary authorizations to tasks carried out onsite.</li></ul>
Operational Oversight:<ul><li>
Catering Service Management:</li><li><ul><li>
Monitor kitchen operations and ensure safe handling and storage of food materials.</li><li>
Track the number of daily workers and liaise with the catering company.</li><li>
Ensure compliance with HACCP (Hazard Analysis and Critical Control Points) and check food expiry dates.</li><li>
Record and share notes related to restaurant activities and follow up on feedback solutions.</li><li>
Conduct monthly hygiene audits and manage food hygiene training courses.</li><li>
Oversee microbiological analysis of food, water, and swab samples.</li></ul></li><li>
Buffet &amp; Kitchenette Services:</li><li><ul><li>
Determine and manage quantities for self-service buffets every three months.</li><li>
Ensure availability and safety of kitchenette supplies and equipment.</li></ul></li></ul>
SAP Management:<ul><li>
Review and receive monthly catering reports including card holders, visitor transactions, and employee discounts.</li><li>
Create and follow up on purchase requisitions and purchase orders (POs) in SAP.</li><li>
Manage monthly service receipts for vendors.</li></ul>
Embark on a rewarding career journey with CBRE Excellerate, where your talents will be valued, and your contributions will make a tangible impact. If you are passionate about doing your best work, collaborating with like-minded individuals, and embracing new challenges, we invite you to submit your application today. Let's shape the future together.</div>

Facility Coordinator (Suez)

<div>Who we are
We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory &amp; transaction services, project management.
We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.
Why choose us
Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally. 
 
Job Purpose: 
 
To support the smooth day-to-day operation of all office facilities by coordinating site services, ensuring health, safety, security, and quality standards are met, and acting as a local support to the Facility Manager and Site Lead while delivering a positive workplace experience. 
Job Responsibilities: 
 
<ul><li>Act as a local support / backfill to the site lead</li><li>Cover the reception / host function when needed.</li><li>Training &amp; monthly recaps with office / tea boys and cleaners to perform Daily checks of meeting</li></ul>
rooms and office successfully and reporting failures and faults in a timely manner. 
<ul><li>Walk through the office on scheduled inspections.</li><li>Ensuring all SI7 Requests and issues are closed in a timely manner with regular updates to</li></ul>
management. 
<ul><li>Maintain security and safety standards as required at all locations also compliant with Uber security policies, ensuring that visitors are escorted, and contractors do not have access to areas without the appropriate authorization or supervision.</li><li>Familiar with all emergency prevention and operational controls and processes.</li><li>Report all accidents, occupational illnesses and emergencies through the online tool and training all subcontractors on site to do the same.</li><li>Quality control in all areas within each office, and report any issues to FM</li><li>Support with the supervision of receptionists and office assistants at all locations.</li><li>Control of storerooms and stock and monthly orders and deliveries at all locations. All delivery and stock control documents are in order and compliant.</li><li>Manage consumables at all locations, tracking when it's needed and how to minimize excess</li></ul>
usage. 
<ul><li>Support FM Manager with management of all services at all locations (office cleaning, washroom</li></ul>
cleaning, General, AC &amp; Fire Equipment maintenance, access systems and equipment ext) 
<ul><li>Supplier management. Control on delivery only with PO. Invoice matching to PO for each CBRE Supplier and submission of supplier invoices in a timely manner.</li><li>CBRE invoice submission and control on aged debt report.</li><li>Coordinates and manages daily staff meal orders for all locations.</li></ul> 

SUPPLEMENTARY 
 
<ul><li>Required to perform additional duties i.e. CBRE SSR uploads, Report Meter reading data from all offices to FM, EHS reporting documents reporting online and documents filed at each office, Monthly data with waste information updated monthly. Support FM Manager with Continuous Improvement Tracker updates and ideas.</li><li>Utilities tracking completed in a timely manner: Submission to Uber when required.</li><li>Supplier management focuses on savings each month.</li><li>Assignment management, (require competitive vendor quotes, PO&rsquo;s approved and created, CBRE</li></ul>
PO created and closed, CBRE Invoice submitted and CBRE Vendor invoice submitted with GR of PO.) 
<ul><li>Understanding account budgets and savings plans for the year working closely with FM Manager</li></ul>
to achieve all targets set. 
 
Key Performance Indicators 
<ul><li>Internal Relationships: Client employees, client visitors</li><li>External Relationships: 3rd party vendors and contractors</li></ul> 

Experience and Qualifications: 
<ul><li>A bachelor's degree in any discipline</li><li>Very good command of both Arabic and English languages</li><li>Good Computer skills</li><li>Administration and financial experience</li><li>Leadership skills and proactive reaction</li><li>Computer literate Preferably some data entry experience</li><li>Extremely Presentable</li><li>Good basic education (Degree preferred, not essential)</li><li>Experience in a customer facing role - min 1 year</li></ul> 

Other Requirements: 
<ul><li>Environment, Health and Safety</li><li>Follow all Health &amp; Safety and Environmental requirements that are defined on work instructions or communicated in training</li><li>Follow required emergency prevention and operational controls</li><li>Report all accidents, occupaonal illnesses and emergencie</li></ul></div>

Facility Coordinator (Cairo, Egypt)

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Receptionist (Cairo, Egypt)

QHSE | Facility Coordinator

Facility Manager (Cairo, Egypt)

Facility Manager (Cairo, Egypt)

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Facility Coordinator (Cairo, Egypt)