Abrar Admin

Community Action Agency of Columbiana County

COMMUNITY ACTION AGENCY OF COLUMBIANA COUNTYJOB DESCRIPTIONThe mission of CAA is to strengthen the community, foster well-being, and promote self-sufficiency.POSITION: IT Support TechnicianDEPARTMENT: AdministrationSUPERVISOR: IT Director<ul><li>JOB SUMMARY: Provide general technical support for all agency computers and other IT related hardware/software</li><li>SPECIFIC DUTIES:</li><li>Provide Helpdesk computer and phone support to all agency employees including EMR and EHR.</li><li>Install computer hardware, software, and phone equipment as needed.</li><li>Other duties as assigned</li><li>REQUIRED JOB QUALIFICATIONS:</li><li>Associates Degree in IT or related field OR equivalent technical certification(s)</li><li>At least two years of computer work experience</li><li>Specific IT training and/or certification(s) in Windows Server, SQL Server, and Exchange Server preferred</li><li>ADDITIONAL REQUIREMENTS AND CONDITIONS OF EMPLOYMENT:</li><li>Knowledge of computer equipment, Microsoft Windows Desktop/Server software, Administrative/Communication Tools (Active Directory, Exchange, Print servers, Remote Desktop)</li><li>Working knowledge of TCP/IP networking</li><li>Demonstrated technical troubleshooting skills</li><li>Ability to accurately carry out required tasks in a timely manner</li><li>Willing to work flexible hours if necessary</li><li>Ability to schedule and use available time effectively</li><li>Ability to follow oral and written instructions</li><li>Ability to work with minimal supervision</li><li>Travel when necessary to fulfill the corporation&rsquo;s needs</li><li>Must be bondable</li><li>Other duties as assigned</li><li>PHYSICAL REQUIREMENTS:</li><li>Ability to work in a fast-paced and often high-stress environment as well as the ability to adapt quickly to workload changes</li><li>Ability to deal with inside and outside clientele and vendors in a diplomatic and courteous manner while assuring adherence to CAA policies/procedures</li><li>Above average oral, reading and writing skills to accurately operate a computer, perform necessary documentation and effectively communicate with staff, clients, customers, business partners, other CAA departments and visitors</li><li>Ability to lift/carry up to 25 pounds.</li><li>Ability to push, pull, carry, lift, bend, twist, reach, sit, stand for lengthy periods of time; ability to walk for extended periods of time.</li><li>WORKING CONDITIONS:</li><li>Various noises associated with a busy clinical setting</li><li>Numerous interruptions</li><li>Constantly changing medical environment</li><li>Ability to work at varying locations and with varying staff members as assigned</li><li>Ability to remain calm and cheerful under stressful working conditions</li><li>Frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations, radiation and other conditions common to a clinical environment</li><li>Exposure to chemicals and substances common to an office setting</li></ul>Pay: $17.00 - $19.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>Associate (Preferred)</li></ul>Experience:<ul><li>Help desk: 2 years (Preferred)</li><li>Windows Desktop/Server/Active Directory/Exchange: 2 years (Preferred)</li></ul>License/Certification:<ul><li>Driver's License (Preferred)</li></ul>Work Location: In person

IT Support Technician

Community Action Agency of Columbiana County, Inc.7880 Lincole Place, Lisbon, OH 44432330-424-7221Health, Behavioral Health and Dental CentersJOB DESCRIPTIONPOSITION: Receptionist/Clerical Support StaffSUPERVISOR: Front Desk SupervisorCAACC Mission Statement: To strengthen the community, foster well-being and promote self-sufficiency.CAA Health, Behavioral Health and Dental Centers&rsquo; Mission Statement: To provide safe, high quality, comprehensive and affordable health, behavioral health and dental care to our community.JOB SUMMARY: Provides clerical services to health centers&rsquo; patients according to the CAA policies/procedures.SPECIFIC DUTIES:ESSENTIAL FUNCTIONS<ul><li>Follows CAA policies/procedures, including current HIPAA regulations</li><li>Greets incoming patients, clients and visitors</li><li>Answers incoming telephone calls, takes messages and assures accurate documentation and routing of such messages to appropriate staff</li><li>Facilitates access by scheduling patient appointments, directing phone calls and other information to appropriate staff</li><li>Prepares provider schedules, provider productivity reports, no-show reports, appointment reports and other reports as assigned</li><li>Coordinates and facilitates patient registration including completion and updating of all patient data and appropriate forms according to policies/procedures and as requested by supervisory staff</li><li>Serve as receptionists, general office clerks, and other clerical support as assigned</li><li>Assures clinic encounter forms are completed accurately and timely</li><li>Orders office supplies as directed by supervisory staff</li><li>Collects and records patient payments on current and past due balances</li><li>Offers payment plans according to policies/procedures</li><li>Obtains correct insurance information and subscriber demographics</li><li>Checks Real Time Eligibility for each payer at each patient visit</li><li>Maintains computer records regarding patient information, statistical information or other pertinent data</li><li>Assist in the development and planning of a work plan as needed and assigned by the Supervisor or Medical Director</li><li>Assures accurate and timely completion of updating appropriate consent, financial and</li></ul>demographic forms17. Participates in performance improvement activities, collaborations and committees asAssigned18. Cross-trains with other health center staff as assigned19. Participates in health fairs and community outreach programs as assigned20. Travels when necessary to fulfill the corporation&rsquo;s needs and attends meetings asnecessary to represent the corporation and/or the Health Centers21. Maintains compliance with all laws, regulations, and policies as defined by Federal, Stateand any other regulatory body22. Other duties as assignedREQUIRED JOB QUALIFICATIONS:<ul><li>High School Diploma/GED</li></ul>ADDITIONAL REQUIREMENTS AND CONDITIONS OF EMPLOYMENT:<ul><li>1-2 years of experience in health care is preferred</li><li>Effective interpersonal communication skills</li><li>Knowledge of general office procedures and equipment</li><li>Background check including Ohio Bureau of Criminal Investigation, Medicare exclusion list, verification of valid driver&rsquo;s license, employment medical exam, including a TB test, adherence to all CAA policies/procedures and requirements of all funding sources. CAA is a drug/alcohol-free and smoke-free workplace and post-offer drug and alcohol testing is required</li><li>Ability to work in several locations</li><li>Proficient in computer use</li><li>Ability to accurately carry out required tasks in a timely manner</li><li>Ability to work with minimal supervision</li><li>90-day probationary period</li></ul>PHYSICAL REQUIREMENTS:<ul><li>Ability to lift/carry up to 25 pounds</li><li>Ability to push, pull, carry, lift, bend, twist, reach, sit, stand for lengthy periods of time; ability to walk for extended periods of time</li><li>Ability to work in a fast-paced and often high-stress environment as well as the ability to adapt quickly to workload changes</li><li>Ability to deal with inside and outside clientele in a diplomatic and courteous manner while assuring adherence to CAA policies/procedures</li><li>Above average oral, reading and writing skills to accurately operate a computer, perform necessary documentation and effectively communicate with staff, patients, clients, customers, business partners, other CAA departments and visitors</li></ul>WORKING CONDITIONS:<ul><li>Various noises associated with a busy clinical setting</li><li>Numerous interruptions</li><li>Constantly changing medical environment</li><li>Ability to work at varying locations and with varying staff members as assigned</li><li>Ability to take direction from multiple providers</li><li>Ability to remain calm and cheerful under stressful working conditions</li><li>Frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations, radiation and other conditions common to a clinical environment</li><li>Exposure to chemicals and substances common to an office setting</li></ul>Job Type: Full-timePay: From $12.50 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Customer service: 1 year (Preferred)</li><li>Medical receptionist skills: 1 year (Preferred)</li><li>Administrative: 1 year (Preferred)</li></ul>Work Location: In person

Front Desk Receptionist

Join Community Action Agency of Columbiana County and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Community Action Agency of Columbiana County

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IT Support Technician

Front Desk Receptionist