Urwah Admin

Compass Training and Consultancy Pvt. Ltd.

Note: Our office hours are from 11 a.m. to 8 p.m. to keep pace with our UK office.Role and Responsibilities:&middot; Illustrate design ideas using user journeys, thematic analysis, and sitemaps.&middot; Design graphic user interface elements, like menus, tabs, and widgets&middot; Build page navigation buttons and search fields&middot; Develop UI mockups and prototypes that clearly illustrate how sites function and look like&middot; Create original graphic designs (e.g., images, sketches, and tables)&middot; Prepare and present MVPs to internal teams and key stakeholders&middot; Identify and troubleshoot UX core and well versed with responsive design.&middot; Conduct layout adjustments based on user feedback&middot; Adhere to style standards on fonts, colors, and images&middot; Knowledge of wireframe tools like Wireframe.cc and In Vision, Adobe XD and Figma&middot; Up-to-date knowledge of vector and raster-based software like Adobe Illustrator and Photoshop&middot; Making sure designs are pixel-perfect and supplied in the right format/sizes/color codes before being sent to press and production facilitiesQualifications and Education Requirements&middot; BachelorsKey Requirements:&middot; 4-5 years relevant experience in UI/UX Design role.&middot; Knowledge on Design Thinking Process.&middot; Experience in creating and implementing UI design&middot; Ability to discuss and explain design options, optimize existing user interface designs&middot; Proven work experience as a UI/UX Designer or similar role&middot; Strong communication skills and a highly developed design vocabulary&middot; Fluent in EnglishPreferred Skills&middot; Highly motivated team-player with a passion for creating the best designs and user experience possible&middot; Outstanding visual design, including original concepts, hands-on design, and branding standards&middot; Solid understanding of cross-browser/platform issues and code solutions&middot; Flexibility to problem-solve in a fast-paced, self-driven environment&middot; Comfort delivering and receiving feedback&middot; Strong creative skills in layout and typography&middot; Self-starter yet highly collaborative&middot; Background in e-commerceJob Type: Full-timePay: Rs380,000.00 - Rs400,000.00 per monthApplication Question(s):<ul><li>How many total years of experience do you have in UI/UX design?</li><li>How many years of experience do you have specifically in e-commerce projects?</li><li>Approximately how many UI/UX projects have you worked on end-to-end?</li><li>How would you rate your English communication skills? (0-10)</li><li>Which design tools are you most proficient in (e.g., Figma, Adobe XD, InVision, Illustrator, Photoshop)?</li></ul>Work Location: In person

UI/UX

Role and Responsibilities<ul><li>Maintain and improve websites</li><li>Work with development teams and product managers to ideate software solutions</li><li>Design and develop visuals with client and performance optimized architecture</li><li>Build the front-end of applications through appealing visual design</li><li>Test software to ensure responsiveness and efficiency</li><li>Troubleshoot, debug and upgrade software</li><li>Build features and applications with a mobile responsive design</li><li>Write technical documentation</li><li>Communicating with client or other team members to clarify details about project objectives and requirements</li><li>Conducting code reviews to ensure that new code follows best practices</li><li>Collaborating with other members of the development team to ensure that all components of an application meet functional and design requirements</li><li>Cooperate with back-end developers, designers, and other team members to deliver complete solutions</li><li>Stay up to date on latest industry trends and technologies</li><li>Take ownership of assigned projects and tasks, seeing them through from start to finish</li><li>Handle multiple projects simultaneously while meeting deadlines</li><li>Provide support for production systems when needed</li></ul>Qualifications and Education Requirement<ul><li>Bachelor&rsquo;s degree in computer science or related field, or equivalent experience</li><li>3 years of atleast E-commerce Experience</li></ul>Excellent Communication Skills - Fluency in EnglishJob Type: Full-timePay: Rs380,000.00 - Rs400,000.00 per monthApplication Question(s):<ul><li>How many years or projects have you done in Ecommerce Domain?</li><li>Are you Lahore based? </li><li>Please rate your Spoken English Skills (Out of 10) </li><li>As a Senior Front End Lead, how many juniors have reported to you? </li><li>Experience in React JS? </li></ul><ul><li>Rate your proficiency in building mobile-responsive designs (1 = Beginner, 5 = Expert).</li></ul>Work Location: In person

Sr. Frontend Developer

Job Description:Role and ResponsibilitiesOnline Server and Infrastructure Management:<ul><li>Manage and administer our online server infrastructure, including installation, configuration, monitoring, and troubleshooting of servers and network devices.</li><li>Implement Automations / CI CD for efficient deployment and scaling of applications.</li></ul>Load Balancer Configuration and Management:<ul><li>Configure and manage load balancers to distribute network traffic efficiently, ensuring high availability and optimal performance.</li><li>Implement CI/CD pipelines for automated deployment and updating of load balancer configurations.</li></ul>Cloud Platform Management:<ul><li>Deploy, configure, and manage network infrastructure components on cloud platforms such as AWS, GCP, or Azure, ensuring scalability and security.</li><li>Utilize scripting to operate cloud application deployment.</li></ul>Scalability, Capacity Planning, and CI/CD:<ul><li>Collaborate with the infrastructure team to design and implement scalable server architectures to meet the demands of our growing business.</li><li>Implement CI/CD pipelines for automating the deployment and scaling of infrastructure resources based on demand.</li></ul>Network Security:<ul><li>Implement and enforce network security measures to protect our systems and data, including firewalls, access controls, intrusion detection systems, and vulnerability management.</li><li>Setup security features and relevant scanning tools for ensuring security.</li></ul>Performance Monitoring and Optimization:<ul><li>Monitor network performance, identify bottlenecks, and proactively optimize network resources to to ensure high availability, reliability, and optimal system performance.</li></ul>Job Type: Full-timeJob Type: Full-timePay: Rs600,000.00 - Rs650,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have with Docker or Kubernetes?</li><li>Which year did you complete your Bachelors in Computer Science?</li><li>Have you configured and managed Layer 7 Load Balancers (e.g., AWS ALB, NGINX, HAProxy) in a production setting? (Yes/No)</li></ul>Work Location: In person

Senior DevOps Manager

Roles &amp; Responsibilities &ndash; Customer Services Manager (Sales)As a Customer Services Manager (Sales) at one of our real estate clients - Aeternum, the employee shall be responsible for managing onsite customer engagement, guiding walk-in clients, and supporting apartment sales activities in a professional and organized manner. Responsibilities include, but are not limited to, the following:Client Handling &amp; Sales Support<ul><li>Welcoming, guiding, and professionally assisting walk-in and prospective clients at the site office.</li><li>Presenting apartment units, layouts, features, pricing, and payment plans clearly and confidently.</li><li>Understanding client requirements and recommending suitable apartment options accordingly.</li><li>Handling client inquiries, objections, and follow-ups to support sales conversion.</li></ul>Site Coordination &amp; Sales Operations<ul><li>Coordinating with the sales team, management, and site staff to ensure smooth client visits and presentations.</li><li>Scheduling and managing site visits, meetings, and follow-up appointments with prospective buyers.</li><li>Supporting booking, documentation, and closing processes in coordination with sales and accounts teams.</li></ul>Customer Experience Management<ul><li>Ensuring a positive, professional, and transparent customer experience at all times.</li><li>Maintaining professional conduct, presentation, and communication while representing Aeternum.</li><li>Addressing customer concerns and escalating issues to management when required.</li></ul>Documentation &amp; Reporting<ul><li>Maintaining records of walk-in clients, inquiries, site visits, and follow-up status.</li><li>Preparing daily, weekly, and monthly sales and client interaction reports for management review.</li><li>Ensuring all customer data and documentation are accurately recorded and confidentially maintained.</li></ul>Coordination &amp; Compliance<ul><li>Ensuring all sales activities comply with company policies, approved pricing, and applicable regulations.</li><li>Coordinating with marketing teams regarding promotions, campaigns, and onsite branding materials.</li><li>Supporting management in implementing sales strategies and improving onsite sales processes.</li></ul>Additional Responsibilities<ul><li>Monitoring onsite sales performance and providing feedback for improvement.</li><li>Assisting in training and guiding junior sales or customer service staff, if required.</li><li>Performing any other duties assigned by management related to sales, customer service, or site operations.</li></ul>Job Type: Full-timePay: Up to Rs200,000.00 per monthApplication Question(s):<ul><li>How would you rate your Spoken English Skills? (out of 10)</li><li>Do you have prior experience in Sales and Marketing?</li></ul>Experience:<ul><li>relationship manager/ BD: 2 years (Preferred)</li></ul>Work Location: In person

Sales & Relationship Manager (Female Only)

We are seeking a seasoned Customer Experience &amp; Sales Specialist to serve as the voice of our brand for a global clientele. In this role, you will not merely answer questions; you will drive sales and provide premium support across international markets.This position is designed for a career-driven professional with a strong background in E-commerce who thrives in a fast-paced, omnichannel environment. You will manage complex inquiries, facilitate sales, and ensure seamless order fulfillment while maintaining impeccable service standards.Key Responsibilities<ul><li>Omnichannel Communication: Manage high-volume inbound inquiries via Live Chat, VOIP/Phone, and Email with a focus on &quot;First Contact Resolution&quot; and sales conversion.</li><li>E-commerce Operations: Expertly navigate order management systems to handle complex logistics, returns, product advisory, and payment queries.</li><li>Proactive Engagement: Execute strategic outbound calls for case resolution and sales follow-ups to maximize customer retention and lifetime value.</li><li>Cross-Functional Collaboration: Liaise effectively with internal Sales, Logistics, and Technical Support departments to streamline operations and solve escalated issues.</li><li>CRM Management: Maintain meticulous records of all client interactions within the CRM, ensuring data integrity and accurate reporting.</li><li>Brand Ambassadorship: Maintain a polished, customer-centric attitude at all times, de-escalating conflicts with professionalism and empathy.</li></ul>Mandatory Requirements (Please Read Carefully)<ul><li>Experience: Minimum of 3 years of proven experience in Customer Support and Sales within an International E-commerce environment.</li><li>Language Proficiency: Native or C2-level proficiency in English is non-negotiable. You must possess exceptional verbal articulation (neutral accent preferred for international markets) and flawless written grammar.</li><li>Industry Knowledge: Demonstrated experience with E-commerce platforms (e.g., Shopify, Magento, Salesforce) and ticketing systems (e.g., Zendesk, Intercom).</li><li>Education: Bachelor&rsquo;s Degree required.</li></ul>Candidate Profile<ul><li>Global Mindset: You have prior experience serving customers in North American, European, or Australian markets and understand international service expectations.</li><li>Tech-Savvy: You are comfortable juggling multiple software tools simultaneously and learning new systems rapidly.</li><li>Problem Solver: You are detail-oriented and proactive, capable of working independently to resolve issues without constant supervision.</li><li>Resilient: You maintain composure under pressure and treat challenging interactions as opportunities to build loyalty.</li></ul>Job Type: Full-timePay: Rs140,000.00 - Rs155,000.00 per monthApplication Question(s):<ul><li>Have you worked with international customers?</li><li>How would you rate your English?</li></ul>Work Location: In person

Customer Service Agent

Job SummaryWe are hiring a Mechanical Engineer for one of our client organization in the Tableware &amp; Glass Manufacturing sector. The role involves overseeing mechanical maintenance, equipment performance, and production efficiency within the manufacturing plant.Key Responsibilities<ul><li>Oversee maintenance and repair of mechanical equipment and production machinery.</li><li>Plan and execute preventive maintenance schedules.</li><li>Troubleshoot breakdowns and implement corrective actions.</li><li>Monitor plant equipment performance and recommend improvements.</li><li>Ensure proper installation and alignment of mechanical systems.</li><li>Coordinate with electrical and production teams for operational efficiency.</li><li>Maintain documentation of maintenance activities and technical reports.</li><li>Ensure compliance with safety and quality standards.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Mechanical Engineering.</li><li>2&ndash;5 years of experience in manufacturing or heavy industrial setup.</li><li>Strong understanding of hydraulic, pneumatic, and mechanical systems.</li><li>Knowledge of maintenance planning and equipment optimization.</li><li>Ability to work under pressure in a production environment.</li></ul>Preferred Skills<ul><li>Experience in glass, ceramics, or FMCG manufacturing.</li></ul>Familiarity with CAD tools and maintenance management systems.Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience in maintenance of industrial machinery?</li><li>Have you worked with hydraulic and pneumatic systems?</li><li>Are you experienced in preventive maintenance planning?</li><li>Do you have experience in heavy manufacturing or production plants?</li></ul>Work Location: In person

Assistant Mechanical Engineer

Job SummaryCompass Training &amp; Consultancy is seeking a qualified Assistant Electrical Engineer for one our client Organization in the Tableware &amp; Glass Manufacturing Industry. The selected candidate will be responsible for maintaining, troubleshooting, and improving electrical systems to ensure smooth plant operations and minimal downtime.Key Responsibilities<ul><li>Maintain and troubleshoot electrical systems, panels, motors, PLCs, and control systems.</li><li>Ensure uninterrupted power supply and efficient functioning of production machinery.</li><li>Conduct preventive and corrective maintenance of electrical equipment.</li><li>Diagnose faults and implement effective repair solutions.</li><li>Monitor energy consumption and recommend energy-efficient improvements.</li><li>Ensure compliance with safety standards and electrical regulations.</li><li>Coordinate with production and maintenance teams to minimize operational downtime.</li><li>Maintain documentation of maintenance logs, reports, and system upgrades.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Electrical Engineering.</li><li>2&ndash;5 years of experience in manufacturing industry (glass or heavy industry preferred).</li><li>Strong knowledge of PLCs, motors, drives, and industrial control systems.</li><li>Ability to troubleshoot electrical faults independently.</li><li>Good analytical and problem-solving skills.</li></ul>Preferred Skills<ul><li>Experience in glass or ceramic manufacturing plant.</li><li>Knowledge of industrial automation systems.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience working with PLC systems and industrial control panels?</li><li>Have you handled preventive and corrective maintenance of electrical equipment in a plant?</li><li>Rate your troubleshooting skills for motors, drives, and electrical faults:</li></ul>BasicIntermediateAdvanced<ul><li>Do you have experience working in a glass or heavy manufacturing industry?</li></ul>Work Location: In person

Assistant Electrical Engineer

Join Compass Training and Consultancy Pvt. Ltd. and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.