Qureos Mentor

Computer World S.P.C.

1-3 years experience in Service Desk Mgmt in Banking Sector.Brief JD -<ul><li>Being the Single Point of Contact for reported disruptions or degradation, ensuring that the operation is running smoothly &amp; the business is not impacted.</li><li>Being the Single Point of Contact for customer requests.</li><li>1st Line of investigation and diagnosis.</li><li>Provide a point of coordination throughout the incident/request life cycle.</li><li>Infrastructure Monitoring ( Servers / Network) &ndash; Alerts &amp; Alarms</li><li>Application Monitoring ( AppDynamics )</li><li>Documentation &amp; Reporting every issue to maintain a healthy knowledge base.</li><li>Escalation; that&rsquo;s when the problem is too complex to be resolved by L1/L2 , and thus the same needs to be escalated to the Higher Management.</li><li>Handling day to day operational tasks.</li></ul>Requirements -The main job requirements are:-<ul><li>Basic-Intermediate AWS Knowledge &amp; Experience.</li><li>- Basic-Intermediate coding skills (in Python or any relevant language).</li><li>- Basic understanding of ITIL.</li><li>Ready to work on shifts.</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: From BD800.000 per month

Service Desk Engineer

IT Coordinator (Temporary )We are seeking a temporary IT Coordinator to provide administrative and coordination support to the IT department. The primary responsibility will be organizing meetings and preparing accurate minutes of meetings.Key Responsibilities<ul><li>Schedule and coordinate IT department meetings</li><li>Prepare meeting agendas in coordination with team members</li><li>Record and distribute accurate minutes of meetings</li><li>Track action items and follow up with relevant stakeholders</li><li>Provide general administrative support to the IT team</li><li>Maintain organized records of meetings and documentation</li></ul>Requirements<ul><li>Strong written and verbal communication skills</li><li>Excellent organizational and time management abilities</li><li>Proficiency in Microsoft Office (Word, Outlook, Excel)</li><li>Ability to maintain confidentiality</li><li>Previous administrative or coordination experience preferred</li></ul>Contract Duration<ul><li>Temporary position for 3 weeks</li></ul>Job Types: Contract, Permanent Contract length: 12 monthsPay: Up to BD500.000 per monthLocation:<ul><li>Manama (Required)</li></ul>

IT Coordinator ( Temporary Contract)

We're Hiring Fresh IT Bahrai Graduates!Location: BahrainWe are looking for enthusiastic and motivated Bahraini fresh graduates to join our growing IT team.Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology or related field</li><li>Fluency in English (written and spoken)</li><li>Good academic GPA</li><li>Eagerness to learn, grow, and contribute</li></ul>Job Types: Contract, Permanent Contract length: 12 monthsPay: BD500.000 - BD520.000 per monthApplication Question(s):<ul><li>Are you a Bahraini national? </li></ul>Location:<ul><li>Manama (Required)</li></ul>

Fresh IT Bahraini Graduates

We are looking for a highly experienced M365 Consultant with a strong background in large-scale migration and security projects.Key Responsibilities:<ul><li>Lead tenant migrations (On-Prem/Google Workspace to Microsoft 365, hybrid &amp; tenant-to-tenant).</li><li>Implement Identity &amp; Zero Trust solutions (Entra ID, MFA, Conditional Access, PIM, RBAC).</li><li>Deploy Endpoint Security (Intune, Autopilot, Defender).</li><li>Deliver Security Hardening (XDR, Anti-Phishing, Defender Suite).</li><li>Implement Compliance &amp; Governance (DLP, Purview, eDiscovery, Retention).</li><li>Support Copilot readiness and post-migration optimization.</li><li>Automate tasks using Exchange Online PowerShell &amp; Entra modules.</li></ul>Requirements:<ul><li>Strong knowledge of M365 Security, Compliance, and Identity solutions.</li><li>Proven track record of delivering 20+ Microsoft 365 migration projects.</li></ul>Job Type: Full-timePay: BD1,000.000 - BD1,200.000 per month

Microsoft 365 Productivity & Security Consultant

Candidates should have worked in IT Operations for a Bank or financial institutions. (3 to 4 years experience)<ul><li>Run the daily, monthly, and yearly end of day processes</li><li>Monitor Data Centres with one weekly visit to DR site</li><li>Monitor the system for equipment failure or performance issues.</li><li>Notify supervisor or computer maintenance technicians of equipment malfunctions.</li><li>Attend to logged calls related to IT Operations in Service desk management system </li><li>Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.</li><li>Operate spread sheet programs and other types of software to load and manipulate data and to produce reports.</li><li>Load peripheral equipment with consumables and media</li><li>Answer telephone calls to assist computer users encountering operational issues</li><li>Help Service Desk engineers to test and diagnose computer hardware and software</li><li>Run the operation of computer hardware systems, including coordinating and scheduling the use of computers and networks to ensure efficient use.</li><li>Track reported problems and associated solutions</li><li>Follow-up daily cases and ensure that the required actions are taken</li><li>Further develop technical aptitude and customer service knowledge, skills, and abilities.</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: BD450.000 - BD500.000 per monthApplication Question(s):<ul><li>Are you currently available in Bahrain?</li></ul>Experience:<ul><li>IT Operations: 3 years (Preferred)</li></ul>

IT Operations