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Custom Backyard Spaces

About Us: At Epic Hot Tubs, we specialize in providing top-quality hot tubs and swim spas. Our mission is to deliver exceptional products and services to enhance our customers' relaxation and enjoyment. We are currently seeking a dedicated Hot Tub &amp; Swim Spa Service Technician to join our team.Position Overview: We are looking for a skilled and customer-focused Hot Tub &amp; Swim Spa Service Technician. This role involves diagnosing, maintaining, repairing, and servicing spa equipment while providing outstanding customer service. The ideal candidate will have previous experience in pool or hot tub service, a positive attitude, and the ability to work efficiently both independently and as part of our team.Key Responsibilities:<ul><li>Service &amp; Repair:</li><li>Diagnose, maintain, repair, and service hot tubs and swim spas.</li><li>Complete daily customer maintenance and repair appointments on time and ensure projects are finished efficiently.</li><li>Order and track parts and equipment needed for service and repairs.</li><li>Customer Service:</li><li>Maintain a positive attitude and provide excellent customer service.</li><li>Communicate clearly with customers about service needs and progress.</li><li>Vehicle &amp; Equipment Management:</li><li>Maintain and service the company vehicle daily to ensure it is in good working condition.</li><li>Manage inventory of service tools and equipment.</li><li>Additional Duties:</li><li>CPO Certification is a plus for testing and maintaining water quality.</li><li>Demonstrate a willingness to learn and grow with the company.</li></ul>Qualifications:<ul><li>Valid Driver's License and reliable transportation to the Pineville store.</li><li>Previous experience in installing, maintaining, servicing, repairing, or cleaning pools or hot tubs is essential.</li><li>Experience working as a technician is required.</li><li>Positive attitude with a strong customer service orientation.</li><li>Forklift and warehouse experience is a plus.</li><li>CPO Certification is a plus.</li></ul>Skills &amp; Attributes:<ul><li>Ability to diagnose and resolve technical issues with hot tubs and swim spas.</li><li>Strong organizational skills and attention to detail.</li><li>Excellent communication skills with a focus on customer satisfaction.</li><li>Willingness to learn new skills and adapt to evolving technologies and methods.</li></ul>Why Join Us?<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career advancement.</li><li>Supportive work environment with a focus on team growth.</li></ul>If you are a proactive, experienced technician with a passion for customer service and a drive to excel in the hot tub and swim spa industry, we want to hear from you.Job Type: Full-timePay: $15.00 - $30.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Do you have any hot tub, swimming pool, or HVAC repair experience?</li></ul>Experience:<ul><li>hot tub repair and maintenance : 2 years (Preferred)</li><li>electrical work: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>Raleigh, NC 27609 (Required)</li></ul>Work Location: In person

Hot Tub Repair Technician

Job Overview We are seeking a skilled and dedicated Hot Tub Water Care Technician to join our team. In this role, you will be responsible for water chemistry, water testing, basic spa maintenance, and smaller repair projects of hot tubs and swim spas. .Duties<ul><li>Perform routine maintenance on hot tubs, including cleaning and chemical balancing.</li><li>Diagnose and repair mechanical issues related to hot tub systems.</li><li>Utilize hand tools and power tools to conduct repairs and installations.</li><li>Conduct thorough inspections of equipment to identify potential problems.</li><li>Provide exceptional customer service by addressing client inquiries and concerns regarding their hot tubs.</li><li>Maintain accurate records of service performed, parts used, and customer interactions.</li><li>Collaborate with team members to ensure timely completion of service requests.</li></ul>Requirements<ul><li>Proven experience as a service technician or in a similar role is preferred.</li><li>Strong mechanical knowledge with the ability to troubleshoot equipment issues effectively.</li><li>Familiarity with pool cleaning techniques and pool maintenance best practices is a plus.</li><li>Proficient in the use of hand tools and power tools for equipment repair.</li><li>Excellent communication skills to interact with customers professionally.</li><li>Ability to work independently as well as part of a team in a fast-paced environment.</li><li>A valid driver's license may be required for travel between job sites.</li></ul>If you are passionate about providing quality service and have the skills necessary for this role, we encourage you to apply for the position of Hot Tub Technician today!Job Type: Full-timePay: $15.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Company truck</li><li>Dental insurance</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Fuel card</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tools provided</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Do you have hot tub or swim spa repair or water maintenance experience?</li></ul>Experience:<ul><li>Pool or Hot Tub Water Care: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>Raleigh, NC 27609 (Preferred)</li></ul>Work Location: In person

Hot Tub Water Care Technician

Join Custom Backyard Spaces and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Custom Backyard Spaces

ABOUT_COMPANY

Hot Tub Repair Technician

Hot Tub Water Care Technician