Qureos Mentor

Dove Green Private School

Key Responsibilities: Answer, screen, and forward incoming phone calls while providing information whenneeded. Liaising, communicating, and nurturing enrolled family relationships Offer guidance and assistance to parents through the student registration and admissionprocess during the initial enquiry stage Assist with school tours when necessary Provide general clerical/administrative support e.g. updating student attendance registers Communicates with existing parents to ensure their concerns, complaints and complimentsfeedback are handled effectively, efficiently and in a timely manner, escalating to relevantSLT members when necessary and scheduling touch base meetings as required. Communicates with existing parents, handling queries and being the liaison between otherschool personnel and departments. Coordinate parent/community events in order to engage parents in school activities andcelebrations. Assisting in the Induction process via introduction by welcome packs and regular touch basecalls Acting as first point of contact for all parental complaints by monitoring, following up andescalating concerns as required.Qualifications &amp; Experience: High school diploma or equivalent; additional training in office administration or customerservice is desirable Experience working within an educational setting, and familiarity of the British educationsystem is desirable. Previous experience working in the hospitality industry is desirable, but not necessary. Excellent interpersonal and communication skills, proficiency in office software, and theability to multitask efficiently.

School Receptionist

Purpose&nbsp;The Head of Business Operations provides strategic leadership across all non-academic&nbsp;functions — finance, operations, HR, compliance, facilities, health &amp; safety, admissions, and&nbsp;systems — ensuring DGPS operates efficiently, sustainably, and safely.&nbsp;As a key member of the Senior Leadership Team, this role drives long-term operational&nbsp;strategy, financial sustainability, and regulatory compliance, enabling excellence in&nbsp;teaching, learning, and wellbeing consistent with DGPS’s vision of Learning Together,&nbsp;Growing Together.&nbsp;Key Areas of Responsibility&nbsp;1. Strategic Leadership &amp; Safeguarding&nbsp;• Act as the Principal’s strategic partner on operational, financial, and compliance&nbsp;matters.&nbsp;• Lead the development and delivery of a 3- to 5-year business operations plan&nbsp;aligned with the School Development Plan and enrolment growth.&nbsp;• Provide clear management information, analysis, and KPIs to inform decisionmaking.&nbsp;• Champion a culture of safeguarding, health, safety, and wellbeing across all&nbsp;operations.&nbsp;• Serve as the Designated Health &amp; Safety Lead, ensuring compliance, training, and&nbsp;proactive risk management.&nbsp;2. Finance &amp; Business Growth&nbsp;• Lead financial planning, budgeting, forecasting, and reporting in line with strategic&nbsp;priorities.&nbsp;• Oversee revenue collection and debt management, ensuring sound cashflow and&nbsp;financial control.&nbsp;• Ensure full accountability and transparency in compliance and audit processes&nbsp;• Drive income diversification through lettings, sponsorships, and community&nbsp;partnerships.&nbsp;• Embed ethical, sustainable, and cost-effective procurement and resource allocation.&nbsp;3. Admissions &amp; Enrolment Growth&nbsp;• Provide strategic oversight of the admissions, enrolment, and re-enrolment&nbsp;cycle, ensuring efficiency and exceptional customer experience.&nbsp;• Oversee data accuracy and conversion reporting, working closely with the&nbsp;Principal, Head of Admissions, and Marketing to meet annual growth targets.&nbsp;• Analyse enquiry trends and demographic data to inform strategic marketing and&nbsp;capacity planning.&nbsp;4. Governance, Risk &amp; Compliance&nbsp;• Lead the compliance framework across KHDA, BSO, and UAE statutory&nbsp;requirements.&nbsp;• Maintain the risk register and business continuity plan, ensuring active mitigation.&nbsp;• Oversee data protection and information security (UK GDPR / UAE standards).&nbsp;• Ensure safeguarding compliance within all recruitment, operational, and facilities&nbsp;processes.&nbsp;5. People &amp; Culture&nbsp;• Lead and line-manage all non-teaching staff, fostering accountability and&nbsp;professional growth.&nbsp;• Work with the People &amp; Culture team to strengthen recruitment, onboarding, and&nbsp;retention in line with UAE Labour Law.&nbsp;• Promote a professional culture of collaboration, wellbeing, and coaching across&nbsp;operations teams.&nbsp;6. Facilities, Estates &amp; Sustainability&nbsp;• Oversee both main and secondary campuses, ensuring facilities are safe, compliant,&nbsp;and fit for purpose.&nbsp;• Lead environmental and sustainability initiatives aligned to the UN SDGs and DGPS&nbsp;Green Vision.&nbsp;• Manage service providers (maintenance, transport, catering, security) through&nbsp;measurable KPIs.&nbsp;7. Systems, Data &amp; Reporting (R &amp; A)&nbsp;• Lead the Reporting &amp; Analysis function, ensuring timely, accurate, and actionable&nbsp;management information.&nbsp;• Drive effective use of systems (iSAMS, Syra, TEP) to enhance data quality and&nbsp;efficiency.&nbsp;• Develop dashboards that monitor operational performance, compliance, and&nbsp;strategic progress.&nbsp;• Champion digital transformation to streamline workflows and improve&nbsp;transparency.&nbsp;Person Specifications&nbsp;Qualifications&nbsp;• Degree in a relevant discipline or equivalent professional experience.&nbsp;• Professional certification (CIMA, CIPD, NEBOSH, IOSH or equivalent) desirable.&nbsp;Experience&nbsp;• Minimum five years’ senior-leadership experience in business, finance, or&nbsp;operations, ideally within a British / international school context.&nbsp;• Proven success leading cross-functional teams, managing budgets, and driving&nbsp;strategic improvement.&nbsp;• Strong knowledge of KHDA, BSO, COBIS, and BSME compliance frameworks.&nbsp;Attributes&nbsp;• Strategic, solutions-focused leader with sound financial and commercial acumen.&nbsp;• Skilled communicator with strong interpersonal and cultural awareness.&nbsp;• Committed to inclusion, sustainability, and the DGPS ethos of continuous&nbsp;improvement.&nbsp;

Head of Business Operations

Key Areas of Responsibility1. Strategic Leadership &amp; Safeguarding• Act as the Principal’s strategic partner on operational, financial, and compliancematters.• Lead the development and delivery of a 3- to 5-year business operations planaligned with the School Development Plan and enrolment growth.• Provide clear management information, analysis, and KPIs to inform decisionmaking.• Champion a culture of safeguarding, health, safety, and wellbeing across alloperations.• Serve as the Designated Health &amp; Safety Lead, ensuring compliance, training, andproactive risk management.2. Finance &amp; Business Growth• Lead financial planning, budgeting, forecasting, and reporting in line with strategicpriorities.• Oversee revenue collection and debt management, ensuring sound cashflow andfinancial control.• Ensure full accountability and transparency in compliance and audit processes• Drive income diversification through lettings, sponsorships, and communitypartnership

Head of Admissions, Marketing & Recruitment

Join Dove Green Private School and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dove Green Private School

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School Receptionist

Head of Business Operations

Head of Admissions, Marketing & Recruitment