Qureos Mentor

DS Marketing Agency

Job Summary:We are looking for an experienced and customer-focused Senior Customer Support Representative to join our team. In this role, you will handle complex customer inquiries, provide high-quality support, and assist in guiding junior team members. The ideal candidate has strong communication skills, leadership abilities, and a proven track record in customer service.Key Responsibilities:<ul><li>Manage outbound customer interactions via dialer.</li><li>Handle escalated issues and provide effective resolutions in a timely manner</li><li>Deliver exceptional customer service and ensure a positive customer experience</li><li>Assist in training and mentoring junior customer support agents</li><li>Monitor team performance and provide feedback when required</li><li>Maintain accurate records of customer interactions in CRM systems</li><li>Ensure compliance with company policies and service standards</li><li>Identify opportunities to improve processes and customer satisfaction</li></ul>Requirements:<ul><li>Minimum 1-2 years of experience in customer support or call center roles</li><li>Proven experience handling escalations and complex customer issues</li><li>Excellent communication skills in English (both verbal and written)</li><li>Strong leadership and team collaboration abilities</li><li>Proficiency in CRM tools and basic computer applications</li><li>Ability to multitask and work in a fast-paced environment</li></ul>Preferred Qualifications:<ul><li>Experience in international campaigns (UK/US)</li><li>Background in sales or upselling is a plus</li><li>Familiarity with VOIP systems or dialer tools</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Career growth and development opportunities</li><li>Supportive and professional work environment</li></ul>Equal Opportunity Employer Statement:We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs.Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Senior Customer Support Representative

Job Summary:We are seeking an experienced Call Center Agent to join our team. In this role, you will handle customer interactions, provide accurate information, and deliver a high standard of service. The ideal candidate has prior experience in a call center environment and strong communication skills.Key Responsibilities:<ul><li>Manage outbound customer calls in a professional manner</li><li>Respond to customer inquiries and provide accurate information</li><li>Resolve issues efficiently while maintaining customer satisfaction</li><li>Record call details and update customer information in systems</li><li>Meet performance metrics such as call quality, productivity, and attendance</li><li>Follow company guidelines and communication procedures</li></ul>Required Qualifications:<ul><li>Minimum 1 year of call center or customer service experience</li><li>Strong verbal and written communication skills</li><li>Basic computer proficiency (data entry, CRM tools, etc.)</li><li>Ability to handle customer concerns calmly and professionally</li><li>Willingness to work assigned shifts, including evenings or weekends if required</li></ul>Preferred Qualifications:<ul><li>Experience with international customer support or sales campaigns</li><li>Familiarity with call center software or dialer systems</li><li>Problem-solving and multitasking abilities</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary (based on experience)</li><li>Performance-based incentives (if applicable)</li><li>Training and development opportunities</li><li>Supportive work environment</li></ul>Equal Opportunity Statement:We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or any other protected status.Application Process:Interested candidates are encouraged to apply by submitting their updated resume.Job Type: Full-timePay: Rs35,000.00 - Rs70,000.00 per monthWork Location: In person

Experienced Call Center Agent

Job Summary:We are seeking a skilled Video Editor to create high-quality video content for digital platforms. The ideal candidate should be able to edit, enhance, and deliver engaging videos aligned with brand guidelines and project goals.Responsibilities:<ul><li>Edit video footage into polished content for marketing and social media use</li><li>Add graphics, transitions, sound effects, and subtitles where required</li><li>Collaborate with team members to understand project requirements</li><li>Ensure timely delivery of video projects while maintaining quality standards</li><li>Optimize videos for platforms such as social media and web</li><li>Maintain organized project files and assets</li></ul>Qualifications:<ul><li>Proven experience as a Video Editor or in a similar role</li><li>Proficiency in video editing tools (e.g., Adobe Premiere Pro, After Effects, or equivalent software)</li><li>Understanding of video formats and editing techniques</li><li>Ability to manage multiple tasks and meet deadlines</li><li>Strong attention to detail and communication skills</li></ul>Preferred Qualifications:<ul><li>Experience editing content for social media platforms</li><li>Basic knowledge of motion graphics and animation</li><li>Familiarity with graphic design tools is an advantage</li></ul>Work Environment:<ul><li>Collaborative and professional work setting</li></ul>Application Process:Applicants should submit their resume along with a portfolio or sample work. Only shortlisted candidates will be contacted.⚖Equal Opportunity Employer Statement:We are an equal opportunity employer and consider all applicants without regard to race, religion, gender, age, disability, or background.Job Types: Full-time, Part-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Video Editor

Company: Digi Sparo Compensation: Basic Salary + Performance-Based IncentivesJob Summary:Digi Sparo is hiring an Experienced Sales Agent to manage outbound/inbound sales activities, engage with potential customers, and contribute to revenue growth. The ideal candidate should have prior sales experience, strong communication skills, and the ability to meet targets in a professional work environment.Key Responsibilities:<ul><li>Handle outbound and/or inbound sales calls in a professional manner</li><li>Identify customer needs and present appropriate products or services</li><li>Achieve daily, weekly, and monthly sales targets</li><li>Maintain accurate records of customer interactions and sales activities</li><li>Follow up with leads and maintain client relationships</li><li>Address customer inquiries and provide accurate information</li><li>Collaborate with team members and report to the sales supervisor</li></ul>Requirements:<ul><li>Minimum 6 months &ndash; 2 years of sales experience (call center or relevant field preferred)</li><li>Strong verbal communication and negotiation skills</li><li>Ability to work in a target-driven environment</li><li>Basic computer skills (CRM systems, MS Office, or similar tools)</li><li>Good listening skills and professional attitude</li><li>Ability to work in assigned shift timings</li></ul>Preferred Qualifications:<ul><li>Experience in international sales campaigns (UK/US)</li><li>Familiarity with CRM or dialer systems</li><li>Proven track record of meeting or exceeding sales targets</li></ul>Work Environment:<ul><li>Professional and performance-driven workplace</li></ul>Additional Information:<ul><li>Equal opportunity employer; all qualified candidates are encouraged to apply</li><li>Compensation and incentives will be discussed during the interview process</li></ul>How to Apply:Apply through IndeedJob Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Experienced Sales Agent

Join DS Marketing Agency and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DS Marketing Agency

About Company

Senior Customer Support Representative

Experienced Call Center Agent

Video Editor

Experienced Sales Agent