Urdu call Center Agents

We are hiring Call Center Agents to handle inbound and outbound customer calls, provide accurate information, resolve concerns, and deliver a professional customer experience. The ideal candidate is confident on the phone, patient, detail-oriented, and able to work in a fast-paced environment.

Responsibilities

• Answer customer calls and respond to inquiries professionally.
• Resolve complaints, provide solutions, and escalate issues when needed.
• Make outbound calls for follow-ups, updates, or service-related communication.
• Enter and update customer information accurately in the system.
• Meet quality, attendance, and performance targets.
• Maintain a positive and helpful attitude during every interaction.

Requirements

• High school diploma or equivalent.
• Previous call center or customer service experience preferred.
• Strong verbal communication and active listening skills.
• Basic computer and data entry skills.
• Ability to multitask and work under pressure.
• Professional, reliable, and customer-focused attitude.

Pay: Rs35,000.00 - Rs45,000.00 per month

Work Location: In person