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First Class OBGYN PA

Job Overview We are seeking an energetic and dedicated Customer Service Representative to join our team and provide exceptional support to our clients via phone. In this role, you will be the first point of contact for customers, delivering friendly, professional assistance and ensuring their needs are met efficiently. Your enthusiasm and communication skills will help foster positive relationships, resolve inquiries promptly, and contribute to a seamless customer experience. This paid position offers an exciting opportunity to develop your customer service expertise in a dynamic environment.Duties<ul><li>Handle incoming customer calls with professionalism, demonstrating excellent phone etiquette and active listening skills</li><li>Assist customers by answering questions, providing information, and resolving issues related to products or services</li><li>Utilize computer skills to access databases, update records, and document customer interactions accurately</li><li>Enter data efficiently into company systems while maintaining attention to detail and accuracy</li><li>Communicate clearly in English, with the ability to switch seamlessly between multiple languages if bilingual skills are available</li><li>Apply basic medical terminology knowledge when assisting clients in healthcare-related inquiries (if applicable)</li><li>Analyze customer concerns to identify solutions and escalate complex issues to appropriate departments when necessary</li></ul>Requirements<ul><li>Bilingual abilities are highly preferred; fluency in English plus additional languages enhances service delivery</li><li>Strong communication skills with a friendly, professional phone manner</li><li>Previous experience in customer service or a medical office environment is advantageous</li><li>Knowledge of medical terminology is a plus for healthcare-related roles</li><li>Proficiency with computer systems, data entry, and maintaining accurate records</li><li>Excellent analysis skills to assess customer needs quickly and effectively</li><li>Ability to work well under pressure while maintaining a positive attitude and delivering outstanding service</li></ul>Join us in creating memorable customer experiences! We value energetic individuals who thrive on helping others and are eager to grow their skills in a supportive environment. All positions are paid roles designed to empower you with valuable experience in customer service excellence.Pay: $14.00 - $20.00 per hourWork Location: In person

Customer Service Representative/phone

Overview Join our dynamic healthcare team as a Certified Medical Assistant (CMA), where your expertise will directly impact patient care and clinic efficiency. In this vital role, you will provide comprehensive support across outpatient and inpatient settings, including specialty clinics such as dermatology, internal medicine, geriatrics, and emergency medicine. Your energetic approach and attention to detail will ensure smooth clinical operations, accurate documentation, and exceptional patient service. This paid position offers an exciting opportunity to grow your skills in a fast-paced, multidisciplinary environment committed to excellence.Responsibilities<ul><li>Perform patient intake procedures, including recording vital signs, medical history, and presenting complaints with enthusiasm and professionalism</li><li>Assist healthcare providers with clinical tasks such as medication administration, specimen collection, and basic X-ray procedures in accordance with safety protocols</li><li>Support patient care activities across diverse settings including outpatient clinics, hospital units like PICU or Geriatrics, and emergency departments within Level I or Level II trauma centers</li><li>Utilize Electronic Health Record (EHR) systems efficiently to document patient information accurately and maintain comprehensive medical records</li><li>Conduct basic physiology and anatomy assessments to aid in diagnosis and treatment planning</li><li>Manage medical administrative support tasks such as ICD coding, appointment scheduling, and insurance documentation to streamline clinic workflows</li><li>Prepare examination rooms for patient visits, ensuring cleanliness and readiness for procedures involving medical-surgical or urgent care cases</li></ul>Qualifications<ul><li>Certification as a Medical Assistant from an accredited program is required; prior experience in dermatology, hospital medicine, urgent care, or emergency medicine is highly desirable</li><li>Demonstrated knowledge of medical terminology, physiology, anatomy, ICD coding, and medication administration</li><li>Experience working in inpatient settings such as Level I Trauma Centers or PICU units is a plus; familiarity with hospital experience including OR or Geriatrics is preferred</li><li>Proficiency with EHR systems and medical administrative tasks like intake processing and vital signs measurement</li><li>Ability to perform X-ray procedures or assist in radiology-related activities is advantageous</li><li>Strong patient service skills with a compassionate approach to diverse populations across outpatient and inpatient environments</li><li>Basic life support (BLS) certification required; additional certifications related to emergency medicine or trauma are beneficial</li></ul>Join us in delivering outstanding healthcare by combining your technical skills with your passion for patient-centered service. We are dedicated to fostering a supportive environment where your contributions make a meaningful difference every day!Pay: $17.00 - $20.00 per hourWork Location: In person

Certified Medical Assistant

Join First Class OBGYN PA and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

First Class OBGYN PA

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Customer Service Representative/phone

Certified Medical Assistant