Qureos Mentor

Grant manpower

Job Details<ul><li>Job Type: Full-time</li><li>Location: Naeem Hospital, Punjab Society, Ghazi Road, Lahore</li><li>Shift: 12-Hour Shift [Specify timing, e.g., 8:00 AM &ndash; 8:00 PM / Night Shift / Rotational]</li><li>Department: Patient Facilitation &amp; Administration</li></ul>Job SummaryNaeem Hospital is seeking a dedicated, professional, and energetic Hospital Receptionist / Front Desk Officer to manage our front desk operations on a 12-hour shift basis at our Lahore campus. As the face of our hospital, you will manage patient check-ins, guide visitors, and ensure smooth administrative operations during your shift.Note: Candidates with prior experience in a hospital or healthcare setting will be given strict priority.Key Responsibilities<ul><li>Patient Facilitation: Welcoming patients, families, and consultants warmly, ensuring a smooth and empathetic onboarding process.</li><li>Registration &amp; Queue Management: Managing patient check-ins, assigning token numbers, and updating patient records in the hospital system.</li><li>Call &amp; Query Handling: Managing incoming calls, providing accurate information about consultant schedules, room numbers, and hospital services.</li><li>Coordination: Working closely with the medical, nursing, and security staff during the shift to ensure organized patient flow and handle rush hours efficiently.</li><li>Shift Handover: Ensuring a clean, accurate, and detailed handover of pending tasks, cash logs, or critical patient updates to the next shift team.</li></ul>Qualifications &amp; Requirements<ul><li>Shift Commitment: Must be comfortable and physically capable of working a consistent 12-hour shift.</li><li>Experience: Minimum 1&ndash;2 years of experience. Prior front-desk experience in a hospital, emergency clinic, or diagnostic center is highly preferred and will be prioritized.</li><li>Education: Intermediate or Bachelor's degree.</li><li>Skills:</li><li>Strong stamina and ability to handle high-volume patient inflows professionally.</li><li>Excellent communication skills in Urdu (basic English communication is a plus).</li><li>Basic computer literacy (MS Word, Excel, and ability to learn hospital software quickly).</li></ul>Benefits &amp; Perks<ul><li>Competitive salary package tailored for a 12-hour shift structure.</li><li>Professional growth opportunities in an active healthcare environment</li></ul>Ability to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Hospital Front Desk: 1 year (Preferred)</li></ul>Work Location: In person

Front Desk Officer (Naeem hospital)

Job Title: HR InternLocation: Naeem Hospital, LahoreJob Type: InternshipDuration: 3 to 6 MonthsJob SummaryNaeem Hospital is seeking a motivated and enthusiastic HR Intern to join our Human Resources Department. This opportunity is ideal for fresh graduates or students in their final semester who are looking to gain practical experience in recruitment, employee records management, HR operations, and administrative support.Responsibilities<ul><li>Assist in posting job advertisements on various job portals and social media platforms.</li><li>Screen resumes and shortlist candidates according to job requirements.</li><li>Schedule interviews and coordinate with candidates.</li><li>Maintain employee records and HR documentation.</li><li>Assist in onboarding and orientation activities for new employees.</li><li>Support attendance management and leave record maintenance.</li><li>Prepare HR reports and update databases.</li><li>Assist in employee engagement and welfare activities.</li><li>Perform other HR and administrative tasks assigned by the HR Department.</li></ul>Requirements<ul><li>Bachelor's degree completed or currently enrolled in the final semester of BBA, B.Com, BS Management Sciences, HRM, Psychology, or a related field.</li><li>Strong communication and interpersonal skills.</li><li>Basic knowledge of MS Office (Word, Excel, PowerPoint).</li><li>Ability to maintain confidentiality and professionalism.</li><li>Eagerness to learn and grow in the field of Human Resources.</li></ul>What We Offer<ul><li>Hands-on experience in HR operations and recruitment.</li><li>Professional learning environment.</li><li>Mentorship from experienced HR professionals.</li><li>Internship completion certificate.</li><li>Opportunity for permanent employment based on performance.</li></ul>Experience: Fresh candidates are encouraged to apply.Stipend: As per company policy.Work Location: In person

HR Internee

Job Summary:The Front Desk Officer serves as the first point of contact for patients, visitors, and staff. This role ensures smooth reception operations, provides exceptional customer service, and supports administrative tasks to maintain a professional and welcoming environment within the hospital.Key Responsibilities:1. Reception &amp; Customer Service<ul><li>Greet patients and visitors warmly and professionally.</li><li>Guide patients regarding appointment schedules, departments, and hospital services.</li><li>Respond to inquiries in person, over the phone, and via email.</li><li>Ensure patient concerns are addressed promptly or forwarded to the relevant department.</li></ul>2. Patient Registration &amp; Records<ul><li>Maintain accurate patient registration and update information in the hospital&rsquo;s system.</li><li>Manage daily appointment lists and coordinate with doctors and nursing staff.</li><li>Ensure confidentiality of patient data and secure handling of medical records.</li></ul>3. Front Desk Operations<ul><li>Maintain the cleanliness and order of the reception area.</li><li>Assist with billing queries and coordinate with the finance/accounts team when needed.</li><li>Handle tokens, queue management, and visitor passes efficiently.</li><li>Manage incoming/outgoing mail and courier services.</li></ul>4. Coordination &amp; Support<ul><li>Liaise with internal departments to ensure smooth communication.</li><li>Assist with administrative tasks such as filing, photocopying, and preparing documents.</li><li>Support emergency or rush-hour situations by managing patient flow effectively.</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree (Business Administration, Customer Service, or related fields preferred).</li><li>1&ndash;2 years of experience in front desk, customer service, or hospital reception roles (preferred).</li><li>Strong communication skills in English and Urdu.</li><li>Good computer literacy (MS Office, basic data entry).</li><li>Professional appearance and strong interpersonal skills.</li><li>Ability to multitask and handle pressure with patience and calm.</li></ul>Working Hours:<ul><li>12-hour shift: 8:00 AM to 8:00 PM</li><li>Schedule may rotate based on hospital needs.</li></ul>Pay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Receptionist

Join Grant manpower and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Grant manpower

About Company

Front Desk Officer (Naeem hospital)

HR Internee

Receptionist