Abrar Admin

Greenville Federal

The Relationship Banker is responsible for accurately receiving and disbursing funds while maintaining precise records of cash and negotiable instruments associated with Greenville Federal&rsquo;s daily transactions. This role also includes opening and servicing deposit accounts and delivering exceptional customer service to meet client needs both in person and over the phone.The ideal candidate is a motivated self-starter with strong communication and interpersonal skills who enjoys building relationships with customers. This individual must demonstrate the ability to identify opportunities to cross-sell products and services, consistently achieve sales goals, and maintain a professional appearance and demeanor. Some Saturday hours are required.Key ResponsibilitiesCustomer Service &amp; Account Management<ul><li>Provide exceptional customer service in person and over the phone; serve as a positive role model for team members.</li><li>Interview new customers and open new deposit accounts and related products.</li><li>Explain available Greenville Federal products and services clearly and accurately.</li><li>Gather and verify customer information to process new and existing accounts.</li><li>Maintain knowledge of IRA and HSA products and assist customers with related inquiries and account openings.</li><li>Answer customer inquiries regarding interest rates, service charges, and account histories in compliance with disclosure requirements, regulations, and privacy policies.</li><li>Handle customer concerns, complaints, and special requests professionally.</li><li>Retain and grow existing customer relationships.</li></ul>Teller &amp; Transaction Processing<ul><li>Receive checking and savings deposits; verify cash amounts and proper endorsements; issue receipts.</li><li>Examine deposited checks and determine funds availability based on regulatory requirements; complete hold notices when necessary.</li><li>Process savings withdrawals and other account transactions.</li><li>Cash checks by verifying endorsements, confirming identification, and ensuring validity.</li><li>Receive proper identification for cash back transactions.</li><li>Maintain accurate records of money and negotiable instruments.</li><li>Serve as back-up teller as needed, processing deposits, withdrawals, and loan payments efficiently.</li></ul>Sales &amp; Business Development<ul><li>Identify opportunities to cross-sell products and services to generate new business.</li><li>Recognize and refer customers with consumer, mortgage, or commercial loan needs.</li><li>Meet individual sales goals and contribute to overall banking center cross-sales goals.</li><li>Participate in outside calling efforts to promote deposit and loan growth.</li><li>Support credit card product inquiries and assist customers with application processes.</li></ul>Operations &amp; Compliance<ul><li>Maintain knowledge of ATM, Cash Dispenser, and Cash Recycler operations, including routine maintenance when necessary.</li><li>Complete ABA Learning Center courses as assigned by management.</li><li>Understand and comply with CTR filing requirements, including when and how to complete filings.</li><li>Follow Greenville Federal&rsquo;s Security Policy and Procedures.</li><li>Maintain knowledge of all retail and business products, including onboarding and offboarding processes.</li></ul>Education &amp; Experience<ul><li>High school diploma or equivalent required</li><li>Banking experience helpful</li><li>Cash handling experiences preferred</li></ul>Knowledge &amp; Skills<ul><li>Excellent customer service and interpersonal communication skills</li><li>Basic computer skills required</li><li>Accurate cash handling and transaction processing skills</li><li>Detail-oriented with strong organizational abilities</li><li>Professional demeanor and appearance</li></ul>Benefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Relationship Banker

The Relationship Banker is responsible for accurately receiving and disbursing funds while maintaining precise records of cash and negotiable instruments associated with Greenville Federal&rsquo;s daily transactions. This role also includes opening and servicing deposit accounts and delivering exceptional customer service to meet client needs both in person and over the phone.The ideal candidate is a motivated self-starter with strong communication and interpersonal skills who enjoys building relationships with customers. This individual must demonstrate the ability to identify opportunities to cross-sell products and services, consistently achieve sales goals, and maintain a professional appearance and demeanor. Some Saturday hours are required.Key ResponsibilitiesCustomer Service &amp; Account Management<ul><li>Provide exceptional customer service in person and over the phone; serve as a positive role model for team members.</li><li>Interview new customers and open new deposit accounts and related products.</li><li>Explain available Greenville Federal products and services clearly and accurately.</li><li>Gather and verify customer information to process new and existing accounts.</li><li>Maintain knowledge of IRA and HSA products and assist customers with related inquiries and account openings.</li><li>Answer customer inquiries regarding interest rates, service charges, and account histories in compliance with disclosure requirements, regulations, and privacy policies.</li><li>Handle customer concerns, complaints, and special requests professionally.</li><li>Retain and grow existing customer relationships.</li></ul>Teller &amp; Transaction Processing<ul><li>Receive checking and savings deposits; verify cash amounts and proper endorsements; issue receipts.</li><li>Examine deposited checks and determine funds availability based on regulatory requirements; complete hold notices when necessary.</li><li>Process savings withdrawals and other account transactions.</li><li>Cash checks by verifying endorsements, confirming identification, and ensuring validity.</li><li>Receive proper identification for cash back transactions.</li><li>Maintain accurate records of money and negotiable instruments.</li><li>Serve as back-up teller as needed, processing deposits, withdrawals, and loan payments efficiently.</li></ul>Sales &amp; Business Development<ul><li>Identify opportunities to cross-sell products and services to generate new business.</li><li>Recognize and refer customers with consumer, mortgage, or commercial loan needs.</li><li>Meet individual sales goals and contribute to overall banking center cross-sales goals.</li><li>Participate in outside calling efforts to promote deposit and loan growth.</li><li>Support credit card product inquiries and assist customers with application processes.</li></ul>Operations &amp; Compliance<ul><li>Maintain knowledge of ATM, Cash Dispenser, and Cash Recycler operations, including routine maintenance when necessary.</li><li>Complete ABA Learning Center courses as assigned by management.</li><li>Understand and comply with CTR filing requirements, including when and how to complete filings.</li><li>Follow Greenville Federal&rsquo;s Security Policy and Procedures.</li><li>Maintain knowledge of all retail and business products, including onboarding and offboarding processes.</li></ul>Education &amp; Experience<ul><li>High school diploma or equivalent required</li><li>Banking experience helpful</li><li>Cash handling experiences preferred</li></ul>Knowledge &amp; Skills<ul><li>Excellent customer service and interpersonal communication skills</li><li>Basic computer skills required</li><li>Accurate cash handling and transaction processing skills</li><li>Detail-oriented with strong organizational abilities</li><li>Professional demeanor and appearance</li></ul>Benefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li><li>Weekends as needed</li></ul>Work Location: In person

Part Time Relationship Banker

Join Greenville Federal and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Greenville Federal

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Relationship Banker

Part Time Relationship Banker