Qureos Mentor

Grey Media Group

We are looking for an experienced HR Manager to lead and manage all human resource functions within our organization. The ideal candidate will be responsible for recruitment, employee relations, performance management, policy implementation, compliance, and creating a positive workplace culture.Key ResponsibilitiesRecruitment &amp; Talent Acquisition<ul><li>Manage end-to-end recruitment processes.</li><li>Develop job descriptions and post vacancies on relevant platforms.</li><li>Screen candidates, conduct interviews, and coordinate hiring.</li><li>Build talent pipelines for future staffing needs.</li></ul>Employee Relations<ul><li>Serve as the primary point of contact for employee concerns and HR matters.</li><li>Foster a positive, professional, and productive work environment.</li><li>Handle conflict resolution and disciplinary matters when required.</li></ul>Performance Management<ul><li>Develop and implement performance evaluation systems.</li><li>Monitor employee performance and provide recommendations for improvement.</li><li>Support managers in setting goals and conducting performance reviews.</li></ul>HR Operations &amp; Compliance<ul><li>Maintain employee records and HR documentation.</li><li>Ensure compliance with labor laws and company policies.</li><li>Develop and update HR policies and procedures.</li><li>Manage attendance, leave records, and employee benefits.</li></ul>Training &amp; Development<ul><li>Identify training needs and coordinate employee development programs.</li><li>Support leadership development and succession planning initiatives.</li><li>Organize onboarding and orientation programs for new hires.</li></ul>Culture &amp; Employee Engagement<ul><li>Plan employee engagement activities and recognition programs.</li><li>Promote company values and a healthy workplace culture.</li><li>Support initiatives that improve employee satisfaction and retention.</li></ul>Qualifications<ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>3&ndash;5+ years of experience in Human Resources management.</li><li>Strong knowledge of labor laws and HR best practices.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and problem-solving abilities.</li><li>Proficiency in Microsoft Office and HR management systems.</li></ul>Preferred Skills<ul><li>Experience managing recruitment teams.</li><li>Strong leadership and decision-making skills.</li><li>Ability to handle confidential information professionally.</li><li>Experience in performance management and employee engagement programs.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Professional development opportunities.</li><li>Performance-based incentives.</li><li>Friendly and growth-oriented work environment</li></ul>Work Location: In person

HR Manager

Job Title: Call Center Representative Location: Gulberg II, Lahore Job Type: Full-Time | Night Shift Work Mode: On-siteAbout the RoleWe are looking for a confident, energetic, and customer-focused Call Center Representative to join our team. In this role, you will be the voice of our company, connecting with potential and existing clients, handling calls, and delivering a great customer experience. If you enjoy communication and thrive in a fast-paced environment, this is the perfect opportunity for you.Key Responsibilities<ul><li>Manage inbound and outbound calls in a professional and friendly manner</li><li>Clearly present company services to potential and existing clients</li><li>Handle customer queries efficiently while building strong relationships</li><li>Generate leads and schedule appointments where required</li><li>Maintain accurate call records and update the CRM system regularly</li><li>Achieve daily and monthly performance targets</li></ul>Requirements<ul><li>6 months to 1 year of experience in a call center or customer service role (preferred but not mandatory)</li><li>Excellent English communication skills</li><li>Confidence in handling calls and overcoming objections</li><li>Strong listening, problem-solving, and time management abilities</li><li>Self-motivated and able to work both independently and within a team</li></ul>What We Offer<ul><li>Competitive salary with attractive performance-based incentives</li><li>A supportive and growth-focused work environment</li><li>Ongoing training and career development opportunities</li></ul>If you&rsquo;re confident on calls and ready to grow your career in a dynamic and rewarding environment, we&rsquo;d love to hear from you.Apply now and become part of our growing team!Job Type: Full-timeWork Location: In person

Call Canter Representative

Join Grey Media Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Grey Media Group

About Company

HR Manager

Call Canter Representative