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H2o Labs

Dynamics 365 CRM Developer (Power Platform &amp; JavaScript)Location: Johar Town, Lahore Job Type: Full-Time Work Mode: Onsite Working Hours: 5:00 PM &ndash; 2:00 AM Availability: Immediate Joiners PreferredWe are looking for a skilled Dynamics 365 CRM Developer with hands-on experience in Microsoft Dynamics 365 CRM, Power Platform, JavaScript, and .NET development. The ideal candidate will be responsible for developing, customizing, and maintaining CRM solutions to improve business processes and enhance user experience.The candidate should have strong experience in Dynamics 365 Customer Engagement (CE), CRM customization, JavaScript development, Power Apps, Power Automate, Dataverse, and system integrations. This role requires someone who can understand business requirements, translate them into technical solutions, and deliver scalable CRM applications.ResponsibilitiesThe selected candidate will be responsible for customizing and configuring Microsoft Dynamics 365 CRM solutions, including entities, forms, views, dashboards, workflows, business rules, and business process flows. The candidate will develop JavaScript-based customizations for CRM forms, validations, and user interface enhancements.The role also involves building applications using Microsoft Power Platform, including Power Apps and Power Automate, creating automated workflows, managing Dataverse solutions, and developing integrations between Dynamics 365 CRM and external systems through APIs.The candidate will work on CRM plugins and custom development using C#/.NET, perform troubleshooting, optimize system performance, and collaborate with business users, functional consultants, and technical teams to deliver effective CRM solutions.Requirements<ul><li>3+ years of experience as a Dynamics 365 CRM Developer.</li><li>Hands-on experience with Microsoft Dynamics 365 Customer Engagement (CE).</li><li>Strong knowledge of Dynamics 365 customization and configuration.</li><li>Experience with JavaScript development for Dynamics 365 CRM forms and client-side scripting.</li><li>Good understanding of Dynamics 365 Client API and Web API.</li><li>Experience with Power Apps, Power Automate, and Microsoft Dataverse.</li><li>Experience developing CRM plugins using C#/.NET.</li><li>Knowledge of SQL Server, REST APIs, and third-party integrations.</li><li>Strong problem-solving and analytical skills.</li><li>Good communication skills and ability to work with technical and business teams.</li></ul>Preferred Skills<ul><li>Experience with Dynamics 365 Sales, Customer Service, or Marketing modules.</li><li>Knowledge of Azure services such as Azure Functions and Logic Apps.</li><li>Experience with Power BI reporting.</li><li>Familiarity with CRM solution deployment, Git, and CI/CD processes.</li><li>Microsoft Dynamics 365 or Power Platform certifications will be a plus.</li></ul>EducationBachelor&rsquo;s degree in Computer Science, Software Engineering, Information Technology, or a related field.Pay: From Rs100,000.00 per monthWork Location: In person

Dynamics 365 CRM Developer (Power Platform)

H2O Labs is seeking a highly skilled Senior Business Systems Analyst to bridge the gap between business objectives and technical solutions. The ideal candidate will play a key role in analyzing business processes, gathering requirements, driving process improvements, and implementing solutions within Microsoft Dynamics 365 environments.This position requires strong analytical thinking, stakeholder management, documentation expertise, and hands-on experience with Dynamics 365 and the Microsoft Power Platform.Key Responsibilities<ul><li>Gather and analyze business requirements and translate them into BRDs, FRDs, and user stories.</li><li>Evaluate business processes and recommend improvements to enhance operational efficiency.</li><li>Configure and support Microsoft Dynamics 365 Customer Service, including case management, SLAs, routing rules, queues, and Business Process Flows.</li><li>Facilitate stakeholder workshops and process-mapping sessions.</li><li>Develop and maintain process documentation, policies, and procedures.</li><li>Support program planning, resource management, budgeting, and performance tracking.</li><li>Conduct User Acceptance Testing (UAT), integration testing, and data validation.</li><li>Prepare reports, presentations, and recommendations for management and clients.</li><li>Collaborate with developers, solution architects, and business teams within Agile environments.</li><li>Participate in sprint planning, backlog grooming, reviews, and demos.</li><li>Identify business challenges and recommend technology-driven solutions.</li></ul>RequirementsEducation<ul><li>Bachelor's degree in Information Technology, Computer Science, Business Administration, MIS, or a related field.</li></ul>Experience<ul><li>4+ years of experience in Business Analysis, Business Systems Analysis, or Program Analysis.</li><li>Strong experience with Microsoft Dynamics 365 Customer Service.</li><li>Hands-on experience with Microsoft Power Platform (Power Automate, Dataverse, Model-Driven Apps).</li><li>Experience creating BRDs, FRDs, user stories, and functional specifications.</li><li>Familiarity with HTML, JavaScript, and CSS.</li><li>Experience working in Agile/Scrum environments.</li><li>Excellent communication, documentation, and stakeholder management skills.</li></ul>Preferred Qualifications<ul><li>Microsoft Dynamics 365 and/or Power Platform certifications.</li><li>Experience supporting enterprise digital transformation initiatives.</li><li>Knowledge of process automation and workflow optimization.</li><li>Experience with reporting and dashboard development.</li></ul>Pay: Rs100,000.00 - Rs250,000.00 per hourWork Location: In person

Senior Business Systems Analyst

Join H2o Labs and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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Dynamics 365 CRM Developer (Power Platform)

Senior Business Systems Analyst