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Healing WELL

Licensed Clinician (Hybrid)The Healing Well, LLCAbout UsThe Healing Well is a growing, client-centered group practice rooted in compassion, clinical excellence, and community impact. We provide therapy to children, adolescents, adults, and families in a warm, holistic environment that values collaboration, integrity, and professional growth.Our team is supportive, relational, and committed to doing meaningful work, not just filling sessions. We believe clinicians thrive when they feel supported, valued, and empowered in their craft.If you're looking for a practice where your clinical skills can deepen, we&rsquo;d love to meet you.Role OverviewThe Licensed Clinician will provide individual and family therapy to adults, children (ages 6+), and adolescents within a supportive, collaborative environment. You will work under the supervision of our Clinical Director and be part of a team that prioritizes high-quality care and strong clinical support.This is a hybrid position (in-person and telehealth).Responsibilities<ul><li>Provide 53-minute individual and/or family therapy sessions</li><li>Conduct comprehensive intakes and develop individualized treatment plans</li><li>Complete progress notes within 24 hours</li><li>Maintain a weekly caseload clients (28 for full-time and 10+ for part-time)</li><li>Participate in clinical supervision and team meetings</li><li>Collaborate with colleagues to enhance client outcomes</li><li>Engage with parents/guardians to ensure wraparound support for child and adolescent clients</li><li>Group Facilitation</li></ul>What We Provide<ul><li>Administrative support and full billing management handled by the practice</li><li>Marketing support to help build your caseload</li><li>Structured onboarding and mentorship</li><li>Collaborative team culture</li><li>Opportunities for professional growth and skill development</li></ul>Qualifications<ul><li>Master&rsquo;s degree in Counseling, Social Work, Psychology, or related field</li><li>Licensure (LMHC, LICSW, LMFT, or equivalent)</li><li>Experience working with children/adolescents and families welcomed</li><li>Strong interpersonal and clinical documentation skills</li><li>Comfortable with hybrid work (in-person and telehealth)</li><li>Strong organization and time management skills</li></ul>What We Offer<ul><li>Supportive supervision and clinical mentorship</li><li>Collaborative team environment</li><li>Opportunities for professional development</li><li>Premium pay offered for full licensure and/or specialty certifications</li></ul>Is this You?You are compassionate, organized, and clinically curious. You value collaboration, want to grow as a clinician, and care deeply about client outcomes. You&rsquo;re comfortable balancing autonomy with accountability and enjoy being part of a team.Job Types: Full-time, Part-time, ContractPay: $50.00 - $60.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li></ul>Work Location: Hybrid remote in West Springfield, MA 01089

Licensed Clinician – Adult, Child, Adolescent Therapist

Overview The Office Administrative Assistant/ Billing Coordinator serves as the first point of contact for clients while also supporting the practice&rsquo;s billing and revenue cycle processes. This individual helps ensure that clients receive a seamless experience from their first inquiry through ongoing treatment while maintaining accurate billing, insurance verification, claim submission, and payment collection processes.This position is ideal for someone who enjoys both customer service and administrative operations and who understands the importance of accuracy, professionalism, and confidentiality in a mental health care setting.Essential Responsibilities:Client Relations &amp; Scheduling<ul><li>Answer incoming calls and respond to inquiries.</li><li>Schedule intakes and ongoing appointments.</li><li>Coordinate referral placement with clinicians.</li><li>Send and monitor intake paperwork.</li><li>Follow up with prospective clients regarding onboarding requirements.</li><li>Maintain clinician schedules and availability.</li></ul>Billing &amp; Revenue Cycle Support<ul><li>Submit insurance claims in a timely manner.</li><li>Monitor claim status and identify denials or rejections.</li><li>Assist with correcting and resubmitting denied claims.</li><li>Collect copays, deductibles, and outstanding balances.</li><li>Process client payments.</li><li>Assist with payment plans when appropriate.</li><li>Verify insurance benefits and eligibility.</li><li>Review Explanation of Benefits (EOBs).</li><li>Maintain accurate billing records.</li><li>Communicate professionally with insurance companies regarding claim issues.</li></ul>Administrative Operations<ul><li>Monitor agency email inboxes.</li><li>Maintain client records and documentation.</li><li>Assist with office organization and inventory.</li><li>Coordinate workshop and event registrations.</li><li>Support community outreach efforts.</li></ul>Preferred Qualifications:Required<ul><li>High school diploma or equivalent</li><li>Strong administrative and customer service experience</li><li>Excellent organizational skills</li><li>Ability to handle confidential information</li><li>Experience working in a medical, behavioral health, or private practice setting</li></ul>Highly Preferred<ul><li>Familiarity with insurance verification and benefit checks</li><li>Knowledge of behavioral health billing processes</li><li>Experience submitting claims through clearinghouses such as Availity</li><li>Experience working with Medicare, Medicaid, and commercial insurance plans</li><li>Familiarity with EHR systems</li><li>Bilingual English/Spanish a plus</li></ul>Compensation FactorsAdditional consideration may be given to candidates with:<ul><li>Mental health billing experience</li><li>Insurance credentialing knowledge</li><li>Revenue cycle management experience</li><li>Medical office administration experience</li></ul>Pay: $24.56 - $29.57 per hourBenefits:<ul><li>Paid time off</li><li>Professional development assistance</li></ul>Work Location: In person

Office Administrative Assistant/ Billing Coordinator

Join Healing WELL and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Healing WELL

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Licensed Clinician – Adult, Child, Adolescent Therapist

Office Administrative Assistant/ Billing Coordinator