Urwah Admin

HR Force International

Job Description: 
We are looking for Trainee Technical Support Representatives with a Computer Science background who enjoy problem-solving and client interaction more than programming. Selected candidates will go through a 2-month structured training program covering product knowledge, API fundamentals, and communication skills. After successful completion, candidates will be offered a full-time role on probation with growth opportunities in technical support and client success.
 
Key Responsibilities: 
<ul>
<li>Serve as the first point of contact for client technical queries.</li>
<li>Understand and explain product features, APIs, and integrations to clients in simple terms.</li>
<li>Collect and document client issues, reproduce problems, and escalate to developers when needed.</li>
<li>Collaborate with the development team to resolve tickets in a timely manner.</li>
<li>Proactively communicate updates and resolutions to clients.</li>
<li>Maintain knowledge base and support documentation for recurring issues.</li>
<li>Ensure a positive client experience through professional communication.</li>
</ul>
Requirements: 
Requirements: 
<ul>
<li>Bachelor’s degree in Computer Science, IT, or related field.</li>
<li>Strong understanding of APIs and how systems integrate.</li>
<li>Interest in client-facing roles rather than programming/coding.</li>
<li>Excellent communication and problem-solving skills.</li>
<li>Ability to document technical issues clearly for developers.</li>
<li>Proactive attitude towards learning and resolving client concerns.</li>
<li>Familiarity with ticketing/support tools (Jira, Zendesk, Freshdesk, etc.) is a plus.</li>
</ul>
Benefits: 
Training to Job Path: 
<ul>
<li>Phase 1 (Training – 2 Months): Product knowledge, API basics, communication & ticket handling training.</li>
<li>Phase 2 (Probationary Job Offer): Role as Technical Support Representative handling client queries.</li>
</ul>

Trainee Technical Support Representative

Job Description: 
We are looking for a motivated Trainee Network Engineer who is passionate about building a career in network engineering. Selected candidates will go through a 2-month structured training program covering network fundamentals, hands-on labs, and exposure to enterprise systems. After successful completion, candidates will be offered a full-time role on probation with career growth opportunities.
 
Key Responsibilities: 
<ul>
<li>Learn and assist in configuring, monitoring, and maintaining network devices (routers, switches, firewalls, load balancers).</li>
<li>Support troubleshooting of LAN/WAN, VPN, and wireless connectivity issues under supervision.</li>
<li>Assist in monitoring network performance and security using standard tools.</li>
<li>Document network diagrams, configurations, and troubleshooting steps.</li>
<li>Collaborate with senior engineers to support IT infrastructure and internal projects.</li>
<li>Stay updated on networking technologies and best practices.</li>
</ul>
Requirements: 
Requirements: 
<ul>
<li>Bachelor’s degree in Computer Science, IT, Telecommunications, or related field (Fresh graduates are encouraged).</li>
<li>Basic knowledge of TCP/IP, OSI model, routing & switching concepts.</li>
<li>Familiarity with networking devices (Cisco/Juniper/MikroTik etc.) is a plus.</li>
<li>Understanding of firewalls, VPNs, and network security fundamentals preferred.</li>
<li>Certifications (CCNA, CompTIA Network+, HCIA) will be a strong plus.</li>
<li>Strong problem-solving and communication skills.</li>
<li>Willingness to learn and grow in a fast-paced environment.</li>
</ul>
Benefits: 
Training to Job Path: 
<ul>
<li>Phase 1: Two-month structured training (hands-on + mentorship).</li>
<li>Phase 2: Full-time role offered on probation upon successful completion.</li>
</ul>

Trainee Network Engineer

Job Description: 
We are hiring Trainee Information Security Engineers who are passionate about cybersecurity and eager to build their careers in Penetration Testing, Governance-Risk-Compliance (GRC), and Security Operations (SOC). Selected candidates will undergo a 2-month structured training program covering core security concepts, labs, and real-world scenarios. After successful completion, candidates will be offered a full-time role on probation with growth opportunities in specialized security domains.
 
Key Responsibilities: 
<ul>
<li>Penetration Testing (Red Team): Learn and assist in vulnerability assessments, ethical hacking, and penetration testing exercises.</li>
<li>SOC Operations (Blue Team): Support monitoring of logs, alerts, and incidents using SIEM tools; assist in threat detection and response.</li>
<li>GRC & Compliance: Help document security policies, controls, and compliance requirements (ISO 27001, GDPR, PCI-DSS, etc.).</li>
<li>Assist senior engineers in investigations, reporting, and remediation.</li>
<li>Document incidents, findings, and security improvements.</li>
<li>Stay updated on cyber threats, attack vectors, and security frameworks.</li>
</ul>
Requirements: 
Requirements: 
<ul>
<li>Bachelor’s degree in Computer Science, IT, Cybersecurity, or related field (Fresh graduates encouraged).</li>
<li>Basic understanding of at least one domain:</li>
<li>Pen Testing: ethical hacking tools (Nmap, Burp Suite, Kali Linux basics).</li>
<li>SOC: log monitoring, incident response basics, SIEM awareness.</li>
<li>GRC: knowledge of compliance frameworks (ISO, GDPR, NIST).</li>
<li>Problem-solving and analytical thinking skills.</li>
<li>Strong willingness to learn and specialize in cybersecurity.</li>
</ul>
Benefits: 
Training to Job Path: 
<ul>
<li>Phase 1 (Training – 2 Months): Exposure to Pen Testing, SOC Operations, and GRC. Hands-on + mentorship.</li>
<li>Phase 2 (Probationary Job Offer): Candidate moves into a specialized role (Red Team, Blue Team, or GRC) based on skills and interest.</li>
</ul>

Trainee Information Security Engineer

Position Purpose:: 
The Sales Manager - MENA will be responsible for managing and expanding sales operations across the Middle East and North Africa (MENA) region. This role is focused on driving revenue growth, building strong customer relationships, and supporting the execution of regional go-to-market strategies. The ideal candidate has a solid background in B2B sales, preferably within the RegTech, Identity Verification, KYC/AML, or SaaS industries, and a strong understanding of the MENA business environment.As a key regional sales leader, the Sales Manager will manage a team, lead client engagements, and work cross-functionally to ensure a seamless and successful customer journey.
 
Company Overview:: 
Shufti is a global provider of AI-powered identity verification and compliance solutions. Our platform helps businesses meet KYC, AML, and regulatory requirements while delivering secure and seamless digital experiences. Serving a wide range of industries, Shufti is committed to enabling trust, compliance, and security in digital transactions.
 
Key Responsibilities:: 
<ul>
<li>Lead and manage the regional sales team, providing guidance, coaching, and performance management.</li>
<li>Execute the regional sales strategy in alignment with global and regional objectives.</li>
<li>Identify and pursue new B2B business opportunities across the MENA region.</li>
<li>Manage the complete sales cycle – from lead generation and qualification to closing.</li>
<li>Deliver customised product demonstrations and proposals to prospective clients.</li>
<li>Build and maintain strong relationships with enterprise clients and key stakeholders.</li>
<li>Collaborate with internal teams (marketing, product, legal, customer success) to support pre- and post-sales efforts.</li>
<li>Maintain accurate sales pipeline data and forecasts using CRM tools (e.g., Hubspot,Salesforce, D365).</li>
<li>Attend regional industry events and represent Shufti Professionally in external engagements.</li>
</ul>
Requirements:: 
<ul>
<li>7–10 years of successful B2B sales experience, including 1–2 years in a sales leadership or team lead role.</li>
<li>Experience in SaaS, RegTech, Identity Verification, or KYC/AML solutions is highly preferred.</li>
<li>Proven track record of meeting or exceeding sales targets in complex sales environments.</li>
<li>Strong understanding of the MENA region’s business and regulatory landscape.</li>
<li>Excellent communication, negotiation, and relationship-building skills.</li>
<li>Hands-on experience with CRM platforms like Salesforce or D365.</li>
<li>Strong organizational skills with the ability to manage multiple deals and stakeholders.</li>
<li>Fluency in English is required; Arabic is a strong advantage.</li>
</ul>
What We Offer:: 
<ul>
<li>Competitive base salary with performance-based bonuses and commission</li>
<li>Opportunity to grow into a senior leadership role within the organization</li>
<li>Work with cutting-edge technology in a high-growth, global company</li>
<li>Collaborative and inclusive work environment</li>
<li>Professional development and career progression opportunities</li>
</ul>

Sales Manager - MENA

Position Purpose: 
The Partnership Specialist for the MENA region will drive regional growth by establishing and expanding strategic alliances. They will manage the full partnership development lifecycle—including prospecting, onboarding, joint initiatives, and performance tracking—to elevate brand presence, foster collaboration, and drive mutual success in the FinTech, RegTech, and SaaS ecosystems.
 
About the Role: 
Your mission is to be the regional connector: seeking opportunities, building trust with partners (banks, tech firms, compliance entities), and executing high-impact programs that cement our regional footprint and address client challenges in digital identity, KYC/AML, and digital onboarding.
 
Key Responsibilities: 
<ul>
<li>Strategic Partner Acquisition</li>
<li>Identify and approach potential partners across MENA, including financial institutions, technology firms, compliance consultants, and digital enablers.</li>
<li>Conduct market research to surface high-value, complementary partnership opportunities.</li>
<li>Partnership Design & Execution</li>
<li>Build and finalize agreements outlining mutual objectives, revenue-sharing models, and engagement frameworks.</li>
<li>Co-create go-to-market initiatives with partners—such as joint marketing campaigns, co-hosted events, or product integrations—to drive lead generation and revenue gains.</li>
<li>Cross-Functional Collaboration</li>
<li>Coordinate with sales, marketing, legal, product, and regional teams to ensure seamless partnership onboarding and execution.</li>
<li>Act as primary liaison between parties, ensuring alignment and shared accountability.</li>
<li>Pipeline & ROI Tracking</li>
<li>Maintain and report on partnership performance metrics—tracking leads generated, partnership-influenced pipeline, win rates, and overall impact.</li>
<li>Use CRM tools (e.g.,HubSpot, Sales Force) or internal dashboards to forecast and present performance insights.</li>
<li>Stakeholder Engagement & Networking</li>
<li>Represent the organization at regional conferences, roundtables, and partner events to build visibility and brand credibility.</li>
<li>Maintain strong relationships with key regional stakeholders—from government entities to enterprise buyers.</li>
</ul>
Requirements: 
<ul>
<li>Experience:</li>
<li>3–5 years in partnership management, business development, or alliances—preferably within FinTech, RegTech, identity verification, or adjacent SaaS sectors in MENA.</li>
<li>Proven success in negotiating partnerships, building joint GTM initiatives, and delivering measurable business results.</li>
<li>Skills & Capabilities:</li>
<li>Excellent communication, presentation, and stakeholder engagement skills.</li>
<li>Strong negotiation and contract-management experience.</li>
<li>Data-driven mindset with ability to extract insights from CRM systems and regional dashboards.</li>
<li>Region Expertise:</li>
<li>Deep understanding of MENA's regulatory, cultural, and business environments.</li>
<li>Fluency in English; Arabic languages are a significant advantage.</li>
<li>Education:</li>
<li>Bachelor’s degree in business, marketing, international relations, or related field. An advanced degree is a plus depending on experience.</li>
</ul>
What We Offer: 
<ul>
<li>Competitive salary, with performance-based incentives tied to partnership outcomes.</li>
<li>Opportunity to lead high-impact, innovative collaborations in accredited FinTech/RegTech environments.</li>
<li>Cross-functional team culture with access to global resources and career growth opportunities across regions.</li>
</ul>

Partnership Specialist- MENA

Job Description (JD):: 
We are looking for Multilingual Data Entry Operators to join our team. The ideal candidates will have strong proficiency in English and at least one of the following languages: German, Polish, Italian, or French. Candidates must be detail-oriented, organized, and able to work across different shifts (morning, evening, night).
 
Key Responsibilities:: 
<ul>
<li>Accurately input, update, and maintain data in company systems.</li>
<li>Ensure data integrity and confidentiality at all times.</li>
<li>Communicate effectively in English and the assigned foreign language (German/Polish/Italian/French).</li>
<li>Review and verify data entries for accuracy and completeness.</li>
<li>Generate reports when required.</li>
<li>Collaborate with team members to ensure smooth workflow across shifts.</li>
</ul>
Requirements: 
Requirements:: 
<ul>
<li>Proficiency in English (reading, writing, speaking).</li>
<li>Proficiency in at least one additional language: German, Polish, Italian, or French.</li>
<li>Proven experience in data entry or administrative roles (preferred).</li>
<li>Strong attention to detail and accuracy.</li>
<li>Ability to work independently and in a team.</li>
<li>Willingness to work in rotational shifts (morning, evening, night).</li>
</ul>
:
 
Benefits: 
What We Offer:: 
<ul>
<li>Market-competitive salary package.</li>
<li>Professional growth opportunities.</li>
<li>Inclusive and multicultural work environment.</li>
</ul>

Multilingual Data Entry Operator

Job Description: 
We are looking for a Data Scraping Reviewer to join our team. The ideal candidate will review and validate data collected through browser-based scraping tools (like Data Scraper extension), ensuring accuracy and completeness. This role is critical in maintaining high-quality datasets for business operations and analytics.
 
Responsibilities: 
<ul>
<li>Review data collected through scraping tools for accuracy and completeness.</li>
<li>Identify and report errors, missing entries, or inconsistencies in the crawled data.</li>
<li>Work with the data scraping team to improve data collection processes.</li>
<li>Maintain organized records of verified data.</li>
<li>Provide feedback to improve automated scraping efficiency and accuracy</li>
</ul>
Requirements: 
Requirements: 
<ul>
<li>6 months of experience with data scraping tools, preferably Data Scraper extension.</li>
<li>Strong attention to detail and ability to spot errors in datasets.</li>
<li>Basic understanding of web structure (HTML/CSS) is a plus.</li>
<li>Proficient in Excel/Google Sheets for data review and reporting.</li>
<li>Onsite availability in morning shift.</li>
</ul>

Data Scraping Reviewer

Join HR Force International and explore 23   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.