Urwah Admin

HR Force International

About the Role:: 
We are seeking a technically strong Solution Engineer with a blend of DevOps, product support, and customer success expertise. The ideal candidate will act as the bridge between engineering and customers, ensuring seamless deployment, integration, and optimization of our SaaS and cloud-based solutions.
 You will be responsible for designing, implementing, and maintaining Kubernetes-based environments, automating workflows, conducting technical consultations with clients, and ensuring the highest standards of reliability, performance, and security.
 
Key Responsibilities:: 
<ul>
<li>Collaborate with product, DevOps, and customer success teams to design and deploy scalable SaaS solutions.</li>
<li>Manage, monitor, and optimize Kubernetes clusters across AWS, DigitalOcean, or similar cloud platforms.</li>
<li>Conduct technical onboarding sessions and guide customers on deployment, configuration, and maintenance best practices.</li>
<li>Implement CI/CD pipelines with integrated security and compliance checks.</li>
<li>Perform threat modeling and vulnerability assessments to maintain secure deployments.</li>
<li>Troubleshoot production issues and drive root cause analysis to prevent recurrence.</li>
<li>Work closely with clients to understand business needs, propose tailored solutions, and ensure successful adoption.</li>
<li>Develop technical documentation, runbooks, and support knowledge base articles.</li>
<li>Provide post-deployment support and ensure high Customer Satisfaction (CSAT) scores.</li>
</ul>
Requirements: 
Required Skills & Experience:: 
<ul>
<li>3+ years of experience in DevOps, Solution Engineering, or Cloud Support roles.</li>
<li>Proven expertise in Kubernetes, Helm, Docker, and CI/CD tools.</li>
<li>Hands-on experience with AWS, DigitalOcean, or Contabo cloud environments.</li>
<li>Strong understanding of network and application security concepts.</li>
<li>Familiarity with monitoring tools such as Prometheus, Grafana, and PRTG.</li>
<li>Solid scripting skills in Python, Bash, or Lua.</li>
<li>Excellent communication and client interaction skills, with experience handling technical migrations and onboarding.</li>
<li>Certifications such as CKA, CKS, CEH, CCNA, or CompTIA Security+ are a strong plus.</li>
</ul>

Solution Engineer

Key Responsibilities: 
<ul>
<li>Create UI/UX design process for various projects, ensuring a user-centered approach in all design decisions.</li>
<li>Conduct user research, usability testing, and gather feedback to refine designs and improve user experience.</li>
<li>Develop wireframes, prototypes, and high-fidelity mockups to effectively communicate design ideas.</li>
<li>Collaborate with cross-functional teams to define and implement innovative solutions for product direction, visuals, and experience.</li>
<li>Stay up-to-date with industry trends and best practices in UI/UX design.</li>
<li>Mentor junior designers and provide constructive feedback to foster their growth.</li>
</ul>
Requirements: 
<ul>
<li>Bachelor's degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field.</li>
<li>5+ years of experience in UI/UX design, preferably in a tech-focused environment.</li>
<li>Proficiency in design software such as Sketch, Figma, Adobe Creative Suite, and prototyping tools.</li>
<li>Strong understanding of user-centered design principles and methodologies.</li>
<li>Experience with user research, usability testing, and creating interactive prototypes.</li>
<li>Excellent collaboration and communication skills with the ability to articulate design choices effectively.</li>
<li>A strong portfolio showcasing your design process, including wireframes, prototypes, and final products.</li>
</ul>

Senior UI/UX Designer

We are seeking a talented UI/UX Designer who is passionate about creating user-centered designs for our digital products. In this role, you will work closely with product managers and developers to ensure that our applications provide a seamless and intuitive user experience. Your creativity and analytical skills will be key in evolving our design processes and delivering engaging solutions.
 
Key Responsibilities:: 
<ul>
<li>Conduct user research and user testing to understand user needs and behaviors.</li>
<li>Develop wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts.</li>
<li>Create and maintain design specifications and style guides to ensure consistency across platforms.</li>
<li>Collaborate with cross-functional teams throughout the product development lifecycle.</li>
<li>Iterate on designs based on user feedback and analytics.</li>
<li>Stay current with industry trends and best practices in UI/UX design.</li>
</ul>
Requirements: 
<ul>
<li>Bachelor's degree in Graphic Design, Interaction Design, or a related field.</li>
<li>2+ years of experience as a UI/UX Designer with a strong portfolio of design projects.</li>
<li>Proficiency in design and prototyping tools such as Adobe XD, Figma, Sketch, or InVision.</li>
<li>Strong understanding of user-centered design principles and usability best practices.</li>
<li>Excellent communication skills and the ability to present design ideas and concepts clearly.</li>
<li>Ability to work in a collaborative environment and take feedback constructively.</li>
<li>Experience with HTML/CSS is a plus.</li>
</ul>
Benefits: 
<ul>
<li>Fundamental principles of UX design</li>
<li>User research and analysis techniques</li>
<li>Wireframing and prototyping tools</li>
<li>Usability testing and feedback implementation</li>
<li>Best practices for designing user-centric products</li>
<li>Collaboration with cross-functional teams</li>
</ul>
Additional notes: 
Please note that we routinely collect CVs to build our hiring pipeline for future opportunities. Due to the high volume of applications we receive, we are unable to respond to each candidate individually. If your application is shortlisted for a current or future position, our recruitment team will contact you directly.
 Thank you for your interest in joining our team. We appreciate your understanding.
 
#hrf

Junior UI/UX Designer

Design and implement scalable SaaS and cloud-based infrastructures using Kubernetes, Helm, and Docker.
 Collaborate with product and engineering teams to develop, deploy, and optimize microservices-based applications.
 Lead customer technical onboarding, solution integration, and migrations with a focus on performance and reliability.
 Automate CI/CD pipelines, conduct security and compliance reviews, and streamline deployment processes.
 Support the DevOps and SRE functions by monitoring system performance, uptime, and incident resolution.
 Work with cross-functional teams to translate business needs into technical requirements and viable solutions.
 Conduct root cause analysis, risk assessments, and implement preventive measures for platform stability.
 Ensure documentation, dashboards, and support processes are maintained for knowledge continuity and efficiency.
 Act as a technical liaison between customers, product managers, and engineering teams to improve solution delivery.
 
Requirements: 
Bachelor’s or Master’s degree in Computer Engineering, Software Engineering, or a related field.
 3+ years of hands-on experience in DevOps, Solution Engineering, or Cloud Infrastructure roles.
 Proficiency in Kubernetes, Docker, Helm, and CI/CD pipelines.
 Experience with AWS, DigitalOcean, or other cloud service providers.
 Strong understanding of network security, application hardening, and threat mitigation.
 Familiar with monitoring tools (Prometheus, Grafana, PRTG) and scripting in Python or Bash.
 Excellent problem-solving and client-facing communication skills.
 Relevant certifications such as CKA, CKS, CEH, or CompTIA Security+ are highly desirable.

Client Success Lead

Key Responsibilities:<ul><li>Assist in preparation of monthly, quarterly, and annual financial statements in compliance with accounting standards.</li><li>Manage general ledger entries, reconciliations, and ensure accuracy of financial data.</li><li>Support budgeting, forecasting, and financial analysis to aid management decision-making.</li><li>Monitor accounts payable and receivable, ensuring timely settlements and reconciliations.</li><li>Assist in tax filings, audits, and compliance with relevant regulatory authorities.</li><li>Prepare and maintain management reports, cost analysis, and variance analysis.</li><li>Collaborate with internal and external auditors during financial reviews.</li><li>Ensure adherence to internal controls, accounting policies, and procedures.</li><li>Identify process improvement areas and contribute to enhancing financial efficiency.</li></ul>Requirements:<ul><li>CA Finalist / ACCA qualified or part-qualified (mandatory).</li><li>Bachelor&rsquo;s degree in Accounting, Finance, or Commerce.</li><li>2&ndash;4 years of relevant experience in accounting or finance roles (preferably in a corporate or audit firm environment).</li><li>Strong understanding of IFRS, taxation, and financial reporting standards.</li></ul>Job Type: Full-timeWork Location: In person

Assistant Manager – Finance & Accounts (CA Finalist / ACCA Required)

About the Role: 
We are looking for a motivated Trainee Data Analyst to join our team. The role involves working closely with senior members to support verification processes, conduct audits, and analyze data to improve system accuracy and efficiency.
 
Responsibilities: 
<ul>
<li>Monitor and review verification cases to identify anomalies, false declines, or system errors.</li>
<li>Ensure verification results meet quality standards and compliance requirements.</li>
<li>Conduct daily and periodic audits on verification processes, outcomes, and system performance.</li>
<li>Write and optimize SQL queries to extract, clean, and analyze large-scale datasets from multiple sources.</li>
<li>Track KPIs, investigate discrepancies, fraudulent cases, or unusual patterns, and provide actionable insights.</li>
<li>Prepare and present audit findings, reports, and data-driven insights for internal teams and external stakeholders.</li>
<li>Collaborate with technical teams to address issues and improve verification flows.</li>
<li>Translate complex data into clear and actionable recommendations.</li>
<li>Identify areas to enhance customer and merchant experience.</li>
<li>Provide feedback to improve system accuracy, automation, and efficiency.</li>
<li>Support in designing and monitoring new verification features or rule changes.</li>
</ul>
Requirements: 
<ul>
<li>Bachelor’s degree in Computer Science, Data Science, Statistics, or a related field.</li>
<li>Proficiency in Excel and basic SQL.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Good communication and teamwork abilities.</li>
<li>Eagerness to learn quickly in a fast-paced environment</li>
</ul>
Benefits: 
<ul>
<li>Hands-on experience with real-world data projects.</li>
<li>Guidance and mentorship from experienced professionals.</li>
<li>Opportunity to grow into a full-time Data Analyst role.</li>
<li>Collaborative and learning-focused environment.</li>
</ul>

Trainee Data Analyst

Job Summary: 
We are seeking a Product Support Engineer to join our dynamic Product Support Team. The ideal candidate will act as the technical bridge between our clients, internal engineering, and product teams — ensuring seamless product performance, issue resolution, and customer satisfaction.
 
Key Responsibilities: 
<ul>
<li>Serve as the first line of technical support for our SaaS products, handling client queries and incidents efficiently.</li>
<li>Troubleshoot and resolve complex technical issues related to APIs, integrations, and backend services.</li>
<li>Collaborate with Product and Engineering teams to identify, replicate, and escalate critical product bugs.</li>
<li>Conduct root cause analysis and provide permanent resolutions or documented workarounds.</li>
<li>Assist clients with configuration, deployment, and performance optimization of our products.</li>
<li>Document support cases, known issues, and resolutions in the internal knowledge base.</li>
<li>Maintain SLA adherence and ensure timely communication with clients.</li>
</ul>
Participate in product improvement discussions based on client feedback and recurring issues.
 
Requirements: 
<ul>
<li>Bachelor’s degree in Computer Science, Software Engineering, or a related field.</li>
<li>1–3 years of experience in technical or product support roles (preferably in SaaS, FinTech, or software companies).</li>
<li>Strong understanding of APIs, JSON, RESTful services, and web technologies.</li>
<li>Experience with Postman, log analysis, or basic debugging tools.</li>
</ul>

Technical Support Engineer

Join HR Force International and explore 19   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.