Abrar Admin

Hyatt Place/Hyatt House Naperville/Warrenville

Overview Join our dynamic hospitality team as a Housekeeping Supervisor, where your leadership will elevate cleanliness standards and ensure an exceptional guest experience. In this energetic role, you will oversee daily housekeeping operations, supervise cleaning staff, and maintain the highest levels of hygiene and presentation across all guest areas. Your proactive management and attention to detail will inspire your team to deliver spotless environments that delight every visitor. This position offers an exciting opportunity to lead a dedicated team in a fast-paced, service-oriented setting.Responsibilities<ul><li>Supervise and coordinate daily housekeeping activities, ensuring all cleaning tasks meet quality standards and safety protocols </li><li>Lead, motivate, and train housekeeping staff to uphold cleanliness, efficiency, and professionalism </li><li>Monitor inventory levels of cleaning supplies, linens, and laundry items; reorder as needed to maintain smooth operations </li><li>Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards </li><li>Oversee laundry operations, including sorting, washing, drying, folding, and distribution of linens and uniforms </li><li>Implement and enforce health and safety regulations related to custodial work and chemical handling </li><li>Collaborate with other departments to coordinate special cleaning projects or event preparations</li></ul>Requirements<ul><li>Proven supervising or management experience in housekeeping or janitorial services within a hospitality or hotel environment </li><li>Strong knowledge of cleaning techniques, commercial cleaning equipment, laundry processes, and custodial best practices </li><li>Demonstrated leadership skills with the ability to motivate and guide a diverse team effectively </li><li>Experience in hotel or hospitality settings is highly preferred </li><li>Excellent organizational skills with attention to detail in maintaining cleanliness standards </li><li>Ability to manage multiple tasks efficiently in a fast-paced environment </li><li>Knowledge of safety procedures related to chemical use and equipment operation</li></ul>Join us in creating inviting spaces where guests feel comfortable and valued! Your leadership will be instrumental in delivering top-tier cleanliness standards while fostering a positive team atmosphere. We are committed to supporting your growth as a leader in the hospitality industry.Pay: $18.00 - $19.50 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Opportunities for advancement</li><li>Paid time off</li></ul>Work Location: In person

Housekeeping Supervisor

Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Assist guests with luggage storage, transportation arrangements, and other concierge services - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as requiredExperience: - Previous experience in the hospitality industry preferred - Strong phone etiquette and customer service skills - Knowledge of hotel operations and guest relations - Familiarity with front desk procedures and hotel management software - Ability to handle difficult situations with professionalism and tact - Multilingual skills are a plusThis is a great opportunity for individuals who are passionate about providing exceptional guest service in a hotel setting. We offer competitive pay, opportunities for career advancement, and a supportive work environment. If you have the skills and experience we are looking for, we would love to hear from you.Please note that only qualified candidates will be contacted for an interview. Thank you for considering this position as a Front Desk Agent at our hotel.Job Types: Full-time, Part-timePay: From $16.00 per hourBenefits:<ul><li>Employee discount</li><li>Food provided</li><li>Free parking</li><li>Paid time off</li></ul>Work Location: In person

Hotel Front Desk Agent

The Front Desk Supervisor is responsible for assisting upper Management while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.QUALIFICATIONS<ul><li>Must have a valid driver's license for the applicable state, and willing to drive hotel shuttle to local venues for business clients and groups.</li><li>Must be able to convey information and ideas clearly.</li><li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li><li>Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.</li><li>Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.</li><li>Must maintain composure and objectivity under pressure.</li><li>Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.</li><li>Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.</li><li>Must be able to work with and understand financial information and data and basic arithmetic functions. </li></ul>RESPONSIBILITIES:<ul><li>Approach all encounters with guests and associates in a friendly service-oriented manner.</li><li>Maintain regular attendance in compliance with SSG Hotels standards as required by scheduling which will vary according to the needs of the hotel.</li><li>Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.</li><li>Maintain a friendly and warm demeanor at all times.</li><li>Set the standard for guest relations at the Front Desk.</li><li>Obtain all necessary information when taking room reservations.</li><li>Monitor all V.I.P. and special guest requests.</li><li>Be aware of all rates packages and promotions currently underway.</li><li>Be familiar with all in-house groups.</li><li>Be aware of all closed out and restricted dates.</li><li>Follow and enforce all hotel credit policies.</li><li>Be able to perform all duties of Front Desk Agent.</li><li>Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates be the team leader).</li><li>Have knowledge of and assist in all emergency procedures as required.</li><li>At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.</li><li>College course work in related field helpful.</li><li>Previous supervisory responsibility preferred.</li></ul>&bull; Oversee and ensure that all guests are checked in/out in a friendly efficient and courteous manner. &bull; Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.<ul><li>Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.</li><li>Answer all guest inquiries in a timely and professional nature.</li><li>Be involved in departmental meeting planning and execution.</li><li>Help maintain productivity levels at or above budgeted standards.</li><li>Perform any other duty as required by management.</li><li>Assist in training of new hires and current associates on a regular basis.</li><li>Attend meetings as required by management.</li></ul>PHYSICAL DEMANDS&middot; &middot; Must be able to stand and exert well-paced ability for up to 4 hours in length.&middot; &middot; Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.&middot; &middot; Must be able to exert well-paced ability in limited space.&middot; &middot; Must be able to lift up to 15 lbs. occasionally.&middot; &middot; Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.&middot; &middot; Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.AVAILABILITYThis company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determine the amount of hours that you work.Job Type: Full-timePay: From $17.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Free parking</li><li>Referral program</li></ul>People with a criminal record are encouraged to applyAbility to Relocate:<ul><li>Warrenville, IL 60555: Relocate before starting work (Required)</li></ul>Work Location: In person

Front Desk Supervisor

Join Hyatt Place/Hyatt House Naperville/Warrenville and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hyatt Place/Hyatt House Naperville/Warrenville

About Company

Housekeeping Supervisor

Hotel Front Desk Agent

Front Desk Supervisor